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Holiday Inn Kalamazoo West by IHG

3.0 star property
Hotel with free parking, in the vicinity of Western Michigan University

Photo gallery for Holiday Inn Kalamazoo West by IHG

Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Meeting facility
Daily cooked-to-order breakfast for a fee
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pool
  • Laundry
The current price is NZ$169
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
1247 Westgate Drive, Kalamazoo, MI, 49009
  • Place, Western Michigan University
    ‪5 min drive‬
  • Place, Kalamazoo College
    ‪6 min drive‬
  • Place, James W. Miller Auditorium
    ‪7 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillowtop mattress
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed (Walk-In Shower)

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillowtop mattress
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow-top bed
Separate bedroom
Sofa bed
Premium bedding
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillowtop mattress
Premium bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Daybed, Walk-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed (Daybed, Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillowtop mattress
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillowtop mattress
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillowtop mattress
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillowtop mattress
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds (Bath Shower Combination)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillowtop mattress
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom (Living Area)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Separate sitting area
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillowtop mattress
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom (Living Area)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Separate sitting area
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillowtop mattress
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillowtop mattress
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillowtop mattress
Premium bedding
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible Bathtub (Communications)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Separate sitting area
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillowtop mattress
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillowtop mattress
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Communications)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Separate sitting area
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillowtop mattress
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillowtop mattress
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds (Walk-In Shower)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillowtop mattress
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Hilton Garden Inn Kalamazoo

Kalamazoo Central Business District
  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 559 reviews
The price is NZ$234
includes taxes & fees
16 Nov - 17 Nov
Hilton Garden Inn Kalamazoo

About the area

Kalamazoo

At Holiday Inn Kalamazoo West by IHG, you'll be 4.5 km (2.8 mi) from Western Michigan University and 5.6 km (3.5 mi) from Kalamazoo College. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. 2400 square feet (223 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this 3-property class Kalamazoo hotel include James W. Miller Auditorium and Kalamazoo Valley Museum.

What's nearby

  • Oasis Hot Tub Gardens - 3 min drive - 4.6 km
  • Western Michigan University - 5 min drive - 4.7 km
  • Kalamazoo College - 6 min drive - 6.1 km
  • James W. Miller Auditorium - 7 min drive - 7.2 km
  • Kalamazoo State Theatre - 9 min drive - 8.2 km

Getting around

  • Kalamazoo Transportation Center - 14 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪Steak 'n Shake - ‬13 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Panera Bread - ‬17 min walk

About this property

Holiday Inn Kalamazoo West by IHG

Hotel with free parking, in the vicinity of Western Michigan University
Holiday Inn Kalamazoo West by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. The business-friendly Holiday Inn Kalamazoo West by IHG also features a vending machine, a picnic area, and laundry facilities. Free self parking is available.

This 3-star Kalamazoo hotel is smoke free.

  • 130 guestrooms or units
  • 2400 sq ft of conference space
  • 223 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Kalamazoo West by IHG offers 130 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Holiday Inn Express and Suites Kalamazoo West by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 771 reviews
The price is NZ$184
includes taxes & fees
1 Dec - 2 Dec
Holiday Inn Express and Suites Kalamazoo West by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2,400 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Kalamazoo West Hotel
Inn Kalamazoo West Hotel
Holiday Inn Kalamazoo West
Holiday Kalamazoo West By Ihg
Holiday Inn Kalamazoo West by IHG Hotel
Holiday Inn Kalamazoo West an IHG Hotel
Holiday Inn Kalamazoo West by IHG Kalamazoo
Holiday Inn Kalamazoo West by IHG Hotel Kalamazoo

Frequently asked questions

What is the cancellation policy at Holiday Inn Kalamazoo West by IHG?

Holiday Inn Kalamazoo West by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Kalamazoo West by IHG?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Kalamazoo West by IHG on 16 Nov 2025 start from NZ$168.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Kalamazoo West by IHG?

Yep, Holiday Inn Kalamazoo West by IHG has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Kalamazoo West by IHG have a pool?

Holiday Inn Kalamazoo West by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:00 PM.

What makes Holiday Inn Kalamazoo West by IHG a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Kalamazoo West by IHG.

Does Holiday Inn Kalamazoo West by IHG serve breakfast?

Yep, cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Holiday Inn Kalamazoo West by IHG?

No, Holiday Inn Kalamazoo West by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Kalamazoo West by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Kalamazoo West by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Kalamazoo West by IHG?

No, only service animals are allowed.

Reviews

Holiday Inn Kalamazoo West by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 253 out of 498 reviews
Rating 8 - Good. 116 out of 498 reviews
Rating 6 - Okay. 53 out of 498 reviews
Rating 4 - Poor. 35 out of 498 reviews
Rating 2 - Terrible. 41 out of 498 reviews

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Aug 2025

10/10 Excellent

Amybeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2025

4/10 Poor

Elizabeth, Howell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Waited for rooms to get cleaned an hour after check in time only to find that the room we selected wasnt available. Manager was rude and unprofessional. She has no customer service skills.
Stayed 1 night in Aug 2025

8/10 Good

Sami

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Masakatsu

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room and bed itself were nice and comfy. Love the mini fridge and microwave in the room. However, bathroom needs a makeover for sure though, too outdated. The body wash and hand wash dispensers was either running out of soap or stuck and we had to keep pumping out shampoo to wash our hands or clean our entire bodies with :(
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Seth was fabulous check in. Check out directed me to self service when I wanted to sign up for points. Im not a self service person so help would help would have been appreciated. Overall, nice stay.
Stayed 2 nights in Jul 2025

6/10 Okay

Karen

Travelled with group
Liked: Room comfort
Hair in shower no handle bar Shower slippery Sink would not drain
Stayed 1 night in Aug 2025

10/10 Excellent

Rajab

Stayed 1 night in Aug 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Stayed 1 night in Jul 2025

10/10 Excellent

Twyla

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about the property. The staff were friendly. The property was clean. It had plenty of room for trailer, truck, and motorcycle parking. The parking lot was well-lit. The only issue that we had was the AC was not working very well and the rooms were hot. The breakfast and the dinner were a little expensive. But overall we enjoyed our stay and we will stay there again.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mohamed, Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Michigan

Stayed after a wedding, overall nice place the bathroom needed some cleaning and was a bit slippery
Stayed 1 night in Jul 2025

8/10 Good

Adrian

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamed, Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Jul 2025

4/10 Poor

Jennifer

Stayed 2 nights in Jul 2025

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nice and easy to get to for our weekend trip. The only downfall was we got there at 2am and the concierge was no where to be seen, we were there for 15 minutes knocking on the door and hitting the ring button, no one answered so I went across the street to another IHG and he tried to help, then the concierge at our hotel walked out to smoke then said “yeah check-in, come on in” then was complaining that we didn’t get there sooner. Sorry sir we have a baby and had to make multiple stops on our way here… also he had thrown about 29 cigarettes in the trash by the elevator, so it smelled like cigarettes and I know they were his because they still smelled fresh… Go smoke out back in the smoking patio not our front and don’t throw your cigarettes in the trash by the elevator. Otherwise the hotel was 10/10 he just needs fired lol
Stayed 2 nights in Jul 2025

2/10 Terrible

Sadikou, Kalamazoo

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and in very bad condition. The pool was closed and the staff didn't provide any info if not asked.
Stayed 1 night in Jul 2025

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Good breakfast. Kind staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Ice machine was broken
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I got to my room and immediately needed to shower, during my shower it started raining. After I stepped out of the shower I see that the rain started leaking inside from the window. I notified the staff and they were more than accommodating and helpful. Thank you, I was in town for a funeral and the smiles and small talk from all
Stayed 1 night in Jun 2025

6/10 Okay

Monicah

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025