4/10 Poor
Marina
18 Dec 2025
Booking site advises reception is open to 10pm. Letter of welcome advises check-in/ reception open until 10pm but when we arrived at 9:30 pm the doors were locked and luckily husband noticed a letterbox with our name on an envelope with entry cards.
Admittedly they did try to ring but on the Kalgoorlie train which has very limited wifi and phone range. I managed to leave a message and they received my emailed check-in. They tried to ring me back but instead of leaving a message telling me that they had left the access cards near the door in a box they hung up. I was ringing the phone near the door which no one answered until my husband saw the box containing cards. Please change you reception times on your sites and information.
Marina
Stayed 1 night in Nov 2025




















