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Mantis Kivu Marina Bay Hotel

2.5 star property

Photo gallery for Mantis Kivu Marina Bay Hotel

Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Reception
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$230
includes taxes & fees
18 Mar - 19 Mar

Explore the area

View map
Ntemabiti Village, Kamembe, Western Province, 0
  • Place, Nguba Market
    ‪5 min drive‬
  • Place, Catholic University of Bukavu - Bugabo Campus
    ‪10 min drive‬
  • Place, Nyungwe Forest National Park
    ‪34 min drive‬

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View

Standard Room, Pool View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Lake View

Standard Room, Lake View

Standard Room, Lake View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Mountain View

Standard Room, Mountain View

Standard Room, Mountain View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Kamembe

A family-friendly stay in Kamembe awaits you at Mantis Kivu Marina Bay Hotel. You'll be 1.8 km (1.1 mi) from Kivu Lake and 6.3 km (3.9 mi) from Nguba Market. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include massages along with access to the sauna. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the kids' club and steam room as well as access to bike hire and mountain biking. 5242 square feet (487 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Kamembe hotel include Our Lady of Peace Cathedral and Independence Square.

What's nearby

  • Nguba Market - 5 min drive - 5.6 km
  • Our Lady of Peace Cathedral - 9 min drive - 9.4 km
  • Catholic University of Bukavu - Bugabo Campus - 10 min drive - 10.9 km
  • Independence Square - 10 min drive - 10.9 km
  • Nyungwe Forest National Park - 34 min drive - 39.2 km

Restaurants

  • ‪F & F Coffee Shop - ‬4 min drive
  • ‪ku bagore bar - ‬3 min drive
  • ‪Rusizi Progress Hotel Ltd - ‬15 min walk
  • ‪Hotel des Chutes - ‬4 min drive
  • ‪mama kinja - ‬8 min drive

About this property

Mantis Kivu Marina Bay Hotel

Mantis Kivu Marina Bay Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and 5 meeting rooms. Event space at this hotel measures 5242 square feet (487 square metres) and includes a conference centre. A children's club, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Mantis Kivu Marina Bay Hotel. Self parking is free.

Smoking is allowed in designated areas at this Kamembe hotel.

  • 1 building
  • 79 guestrooms or units
  • 3 levels
  • Conference rooms
  • 5242 sq ft of conference space
  • 487 sq. m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mantis Kivu Marina Bay Hotel offers 79 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 50-inch Smart televisions come with premium satellite channels.

This Kamembe hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary slippers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Bicycle tours
  • Children's club
  • Full-service spa
  • Mountain biking
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Children's club (surcharge)
  • In-room babysitting
  • In-room cot
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (5,242 square foot of space)

Outdoors

  • Garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Slippers

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mantis Kivu Marina Bay Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mantis Kivu Marina Bay
Mantis Kivu Marina Bay Hotel Hotel
Mantis Kivu Marina Bay Hotel Kamembe
Mantis Kivu Marina Bay Hotel Hotel Kamembe

Frequently asked questions

What is the cancellation policy at Mantis Kivu Marina Bay Hotel?

Mantis Kivu Marina Bay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mantis Kivu Marina Bay Hotel?

As of 26 Feb 2026, prices found for a 1-night stay for 2 adults at Mantis Kivu Marina Bay Hotel on 18 Mar 2026 start from 229.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mantis Kivu Marina Bay Hotel?

Yep, Mantis Kivu Marina Bay Hotel has a free self car park.

Is there a spa on site at Mantis Kivu Marina Bay Hotel?

Yep, there is an onsite spa at Mantis Kivu Marina Bay Hotel. You'll enjoy services like massages.

Does Mantis Kivu Marina Bay Hotel have a pool?

Mantis Kivu Marina Bay Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 6:00 AM to 6:00 PM.

What makes Mantis Kivu Marina Bay Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Mantis Kivu Marina Bay Hotel.

Is Mantis Kivu Marina Bay Hotel family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Mantis Kivu Marina Bay Hotel is a hit with families.

Does Mantis Kivu Marina Bay Hotel serve breakfast?

Yep, free buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mantis Kivu Marina Bay Hotel?

No, Mantis Kivu Marina Bay Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mantis Kivu Marina Bay Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mantis Kivu Marina Bay Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Mantis Kivu Marina Bay Hotel?

No, pets and service animals are not allowed.

Mantis Kivu Marina Bay Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.2/10

Cleanliness

10/10

Staff & service

5.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

cedrick

Liked: Cleanliness, amenities, property conditions & facilities
5 ⭐
Stayed 2 nights in Dec 2025

4/10 Poor

Bing

Disliked: Amenities, property conditions & facilities
Upon arrival, the front desk was openly rude and hostile when they saw two Asians with a Black friend, despite our prepaid booking for three rooms. We were given noisy first-floor rooms directly above the parking lot and the entrance—car doors, voices and airplane taking off from the airport in the vicinity kept us awake all night. Rooms smelled of rotten eggs, bedsheets were stained, bathrooms had no shower doors (leaving the floor flooded), and by morning reeked of mouldy garlic. The basement gym was hot, stuffy, and foul-smelling. With the hotel almost empty, staff still refused to change our rooms. I had to pay big tips myself just to get clean sheets and a scrubbed toilet. Unacceptable service and clear discriminatory attitude. Stay anywhere else in Cyangugu.
Stayed 2 nights in Dec 2025

10/10 Excellent

AMINADAB

Liked: Cleanliness
G
Stayed 1 night in Oct 2025

10/10 Excellent

Shariane

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing Resort!

I cant express how amazing this property is! This resort is absolutely beautiful!! The interior decor of the hotel is designed perfectly. The views outside the property of the Congo and Lake Kivu is a showstopper! The food was so delicious and fulfilling. The service from staff was top notch! I highly recommend a stay at this property, it was really amazing!
Stayed 2 nights in Jan 2025

10/10 Excellent

Valentine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lake and quite
Stayed 2 nights in Mar 2025