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Protea Hotel by Marriott Kampala

4.0 star property

Photo gallery for Protea Hotel by Marriott Kampala

Buffet
View from property
Room, 1 Queen Bed, Garden View (Balcony)
Room, 1 Queen Bed, Garden View (Balcony)
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
4 Elgon Terrace, Kololo, Kampala, 9421
  • Place, Uganda Golf Course
    ‪7 min walk‬
  • Place, The Acacia Mall
    ‪15 min walk‬
  • Place, Uganda National Museum
    ‪18 min walk‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Garden View (Balcony)

Room, 1 Queen Bed, Garden View (Balcony)

Room, 1 Queen Bed, Garden View (Balcony)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 80 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 95 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Kampala

At Protea Hotel by Marriott Kampala you'll be within just a 15-minute stroll of Uganda Golf Course and The Acacia Mall. Highlights at this hotel include in-room free WiFi, balconies and plasma TVs. .For a drink, you can stop by the hotel's own lounge bar. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4-property class Kololo hotel include British High Commission and Kisementi.

What's nearby

  • Uganda Golf Course - 7 min walk - 0.6 km
  • The Acacia Mall - 15 min walk - 1.3 km
  • British High Commission - 17 min walk - 1.4 km
  • Uganda National Museum - 18 min walk - 1.6 km
  • Makerere University - 2 min drive - 2.3 km

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 51 min drive

Restaurants

  • ‪Fairway Hotel - ‬11 min walk
  • ‪Java House - ‬13 min walk
  • ‪Bight of Benin - ‬17 min walk
  • ‪Fame Lounge and Restaurant - ‬5 min walk
  • ‪Mediterraneo Restaurant - ‬3 min walk

About this property

Protea Hotel by Marriott Kampala

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Protea Hotel by Marriott Kampala. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Kampala hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2007
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Protea Hotel by Marriott Kampala offers 70 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

This Kampala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • DVD player
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Protea Hotel by Marriott Kampala

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 per person
  • Airport shuttle fee: USD 56 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kampala Protea Hotel
Protea By Marriott Kampala
Protea Kampala
Protea Hotel by Marriott Kampala Hotel
Protea Hotel by Marriott Kampala Kampala
Protea Hotel by Marriott Kampala Hotel Kampala

Frequently asked questions

What is the cancellation policy at Protea Hotel by Marriott Kampala?

Protea Hotel by Marriott Kampala offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Protea Hotel by Marriott Kampala?

Yep, Protea Hotel by Marriott Kampala has a free self car park.

What makes Protea Hotel by Marriott Kampala a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Protea Hotel by Marriott Kampala.

Is Protea Hotel by Marriott Kampala family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Protea Hotel by Marriott Kampala is a hit with families.

Does Protea Hotel by Marriott Kampala serve breakfast?

Yep, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Protea Hotel by Marriott Kampala?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Protea Hotel by Marriott Kampala?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Protea Hotel by Marriott Kampala?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Protea Hotel by Marriott Kampala?

No, pets and service animals are not allowed.

Is there a golf course on site at Protea Hotel by Marriott Kampala?

There isn't one on site, but Uganda Golf Course is a short 9-minute walk away.

Protea Hotel by Marriott Kampala Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 42 out of 121 reviews
Rating 8 - Good. 52 out of 121 reviews
Rating 6 - Okay. 16 out of 121 reviews
Rating 4 - Poor. 6 out of 121 reviews
Rating 2 - Terrible. 5 out of 121 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The staff were Amazing. Very welcoming and helpful with navigating Kampala. Will visit again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Staff was very professional and courteous. Room was pristine and comfortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Great and very clean property with a great restaurant and bar.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and customer service.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful and the staff were exceptionally warm, friendly and helpful.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value

The service at the hotel was excellent. Probably offers the best value in Kampala for location and condition. The staff were all really brilliant and breakfast was perfect. Would definitely stay here again.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Toru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

kevin

Liked: Cleanliness, property conditions & facilities, room comfort

Very good hotel

A very nice hotel. Excellent value for Kampala . Great breakfast . Close to acacia mall and several bars and restaurants .
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here at Protea is amazing. Thank you for making my stay so wonderful.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Protea is modern, clean and comfortable. It is located in the middle of shopping, entertainment and culture. The staff is welcoming, friendly and helpful and the meals are excellent
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Sep 2023
Verified

2/10 Terrible

francis

Liked: Amenities
Disliked: Staff & service
When i checked in I was not happy about the size of the bed because it was not the standard queen size bed. However the manager on duty Nicholas was very helpful in getting me another room. In the morning i had to leave @9am leaving my partner sleeping. When she was leaving at around 11am the lady Joan at the reception told her that I had not paid for the room. This was a big embarrasment.She went on and paid and called me. I went to the hotel and spoke to Joan who immediately apologised and promised to refund the money in 24hours.This never happened I have tried to get in touch with the manager Samuel Ssembatya to no success they keep on telling me he is in a meeting.Calling the hotel is a bit expensive because i came back to the USA.
Verified

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work trip

Comfortable but very loud music from surrounding bars/clubs.
Stayed 1 night in May 2022
Verified

4/10 Poor

Warren

Noise! Noise! Noise! There are a number of night clubs across the road from the hotel and the music was so loud I had to call reception at 1am and ask to be moved (which they did). The next morning I awoke to the banging of the construction activities happening on the other side of the property! I will not be staying at the Protea again in a hurry (if I do I would definitely find a room as far from the Kololo road as possible), I think Protea are going to struggle to fix this.
Stayed 3 nights in Mar 2022
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service

Nice hotel, central location

Hotel is in a good central position, food is excellent and staff are very helpful and welcoming, particularly Noah. However, lots of building going on in the area at the moment and so can be noisy during the day. At night, lots of loud music in the surrounding area, on Thursday and Friday night this went on into the early hours - is possible to drown it out a bit with the air conditioning but not great if you are a light sleeper
Stayed 6 nights in Mar 2022
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Perfect location for business as it was close to our venue Rooms are large and spacious
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

Clance

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and food were both excellent
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Ravi

Liked: Property conditions & facilities, room comfort

Work trip

Clean and comfortable. Amazing staff. Very convenient location
Stayed 3 nights in Nov 2021
Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service
Nice location in very green area. Bit noisy with construction site next door.
Stayed 5 nights in Oct 2021
Verified

10/10 Excellent

Jayi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is Clean with Modern facilities (Bedroom, Gym, Restaurant) and Staff were excellent
Stayed 1 night in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located. Staff are polite and helpful. One issue which is ongoing is the water pressure in the bathrooms it is constantly surging so you are getting hot, then cold water every few seconds. It sometimes surges so much the shower head comes off it’s holder.
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Protea good but...Protea Vs. Golf hotel

Stayed also in the Kampala Golf hotel so i can compare. Liked my room, the gym and the staff were quick on their feet and friendly. Internet was good enough for zoom and stable. Didn't like the breakfast since they switched from buffet to menu and only open at 8 am. In the Golf the rooms are good too and breakfast is buffet from 06.30 but the internet is dismal and bad altogether. Price though is much better than Protea and shops are more accessible as the Golf is adjacent to a mall.
Stayed 7 nights in Jul 2021
Verified

6/10 Okay

Dana

Liked: Room comfort

Decent, but consider somewhere else.

The place was clean, the staff were mostly friendly and professional. At the end of the day, I just think there are better value hotels in Kampala. For being on the higher end of prices, there are few amenities (no pool, spa, etc.) I think the place was quite nice when I stayed here about 13 years ago but it felt like they hadn't done much to update it since then. I was disappointed that they called one of 'their drivers' for me who didn't know the place I needed to go but also had no data to pull up google maps with and look it up. I expected a bit more because of the price.
Stayed 5 nights in May 2021
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place, Amazing staff!

Wonderful.
Stayed 6 nights in Mar 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzeldi

Güzeldi
Stayed 2 nights in Feb 2021