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Sheraton Kampala Hotel

4.0 star property
Family-friendly hotel connected to the convention centre in Kampala with 5 restaurants

Choose dates to view prices

Photo gallery for Sheraton Kampala Hotel

Sports facility
2 bars/lounges, poolside bar
Body treatments, facials, 1 treatment room
Fitness facility
Minibar, in-room safe, desk, blackout curtains
Reviews
8.0

Very good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant

Check out the area

Map
Ternan Avenue, Kampala
  • Popular LocationUganda Golf Course14 min walk
  • Popular LocationMakerere University3 min drive
  • Popular LocationThe Acacia Mall3 min drive
  • AirportEntebbe (EBB-Entebbe Intl.)53 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds, Balcony

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Balcony

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Shower/bath combination
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Balcony

Minibar, in-room safe, desk, blackout curtains

Club Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Shower/bath combination
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Balcony

Standard Room, 2 Single Beds, Balcony

Standard Room, 2 Single Beds, Balcony

10/10 Exceptional

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

10/10 Exceptional

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Balcony

Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Single Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Four Points by Sheraton Kampala
Pool
Parking included
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (20)
The price is NZ$384
for 1 night
includes taxes & fees
5 Jun - 6 Jun
Four Points by Sheraton Kampala

About the area

Kampala

Sheraton Kampala Hotel places you in the centre of Kampala, connected to the convention centre and within just a 15-minute stroll of Embassy of France and The Parliament of the Republic of Uganda. Highlights at this family-friendly hotel include 5 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Sheraton Kampala Hotel Spa can include massages and facials. The restaurant, Paradise Grill, serves barbecue. For a drink, you can stop by the hotel's own poolside bar. Enjoy the outdoor swimming pool, 24-hour gym, outdoor tennis court and sauna. 11055 square feet (1027 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Kampala hotel include Embassy of Sudan and Uganda Golf Course.

What's nearby

  • Uganda Golf Course - 14 min walk
  • Makerere University - 3 min drive
  • The Acacia Mall - 3 min drive
  • St. Francis Hospital - Nsambya - 3 min drive
  • Embassy of the United States - 3 min drive

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 54 min drive

Restaurants

  • Cafe Javas Boulevard - 9 min walk
  • Cafe Olà - 10 min walk
  • Park Square in the Sheraton - 8 min walk
  • Faze 2 - 6 min walk
  • Slow Boat Resturant - 10 min walk

About this property

Sheraton Kampala Hotel

Family-friendly hotel connected to the convention centre in Kampala with 5 restaurants
Sheraton Kampala Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 11055 square feet (1027 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the family-friendly Sheraton Kampala Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. The property offers extended parking privileges.

This Kampala hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 14 levels
  • 5 dining venues
  • 2 bars or lounges
  • 11055 sq ft of conference space
  • 1027 sq. m of conference space
  • Built in 1967
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Sheraton Kampala Hotel offers 236 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This Kampala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Sheraton Kampala Hotel Spa has 1 treatment room. Services include facials and body treatments. The spa is open daily.

Languages

Arabic, English, Filipino, French, German, Greek, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Paradise Grill

Things to do

  • 18 holes of golf
  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,055 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body treatments
  • Facials
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 14 floors
  • Ballroom
  • Building
  • Built in 1967
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Kampala Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 65.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Airport shuttle fee: USD 50 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sheraton Kampala
Kampala Sheraton
Kampala Sheraton Hotel
Sheraton Hotel Kampala
Sheraton Kampala
Sheraton Kampala Hotel
Sheraton Kampala Hotel Hotel
Sheraton Kampala Hotel Kampala
Sheraton Kampala Hotel Hotel Kampala

Frequently asked questions

What is the cancellation policy at Sheraton Kampala Hotel?

Sheraton Kampala Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Kampala Hotel?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at Sheraton Kampala Hotel on 29 May 2024 start from NZ$332.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Kampala Hotel?

Yep, Sheraton Kampala Hotel has a free self car park.

Is there a spa on site at Sheraton Kampala Hotel?

Yep, Sheraton Kampala Hotel Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Sheraton Kampala Hotel have a pool?

Sheraton Kampala Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sheraton Kampala Hotel?

Sheraton Kampala Hotel features a full-service spa, an outdoor pool and 5 restaurants.

What makes Sheraton Kampala Hotel a romantic place to stay?

Al fresco dining and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Sheraton Kampala Hotel.

Is Sheraton Kampala Hotel family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Kampala Hotel is a hit with families.

Does Sheraton Kampala Hotel serve breakfast?

Sure does, buffet brekkie is served daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Sheraton Kampala Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sheraton Kampala Hotel?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Kampala Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Kampala Hotel?

No, pets and service animals are not allowed.

Is there a golf course on site at Sheraton Kampala Hotel?

There is a golf course next to Sheraton Kampala Hotel.

Sheraton Kampala Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 67 out of 181 reviews" "
Rating 8 - Good. 68 out of 181 reviews" "
Rating 6 - Okay. 25 out of 181 reviews" "
Rating 4 - Poor. 12 out of 181 reviews" "
Rating 2 - Terrible. 9 out of 181 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

9.2/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience
My experience with the staff is excellent. They know their job and they are very friendly. So generally, my experience with the staff from the reception to the breakfast, gym etc was excellent. The only bad experience was the noise I experienced the first night, Saturday the 17th. There was a live band that played till a few minutes after 11pm and they stopped the live band but continued with other music until I called for my room to be changed that night but there was no room available. I complained in the morning that I was disturbed from sleeping. Barnabas in the reception apologised profusely and promised to relocate me to the other wing of the building which he did and I slept better on Sunday night. Otherwise I really do not have much to complain about but to say that I had a great experience.
Stayed 4 nights in Feb 2024

10/10 Excellent

Reuben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice place
The hotel is showing its age. The service here is great and I would definitely stay here again. The food service in the lobby restaurant takes too long for a quick lunch in between meetings. Not sure why it takes so long. The rooms are very clean and they have a nice size desk to work at. The bathrooms at least my room did not have any hooks for hanging things and no counter space.
Stayed 2 nights in Dec 2023

10/10 Excellent

Philip

Liked: Staff & service, amenities, property conditions & facilities
It is a first time experience and I would recommend it to others. The Gym was fantastic and staff very nice.
Stayed 10 nights in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Oct 2023

10/10 Excellent

VOLKER

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly ad supportive!
Stayed 1 night in Oct 2023

10/10 Excellent

VOLKER

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel staff, very flexible and friendly
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Noah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel so the rooms are slightly smaller however the location is excellent and the rooms have great views. It is within 5 minutes walk of every site of interest in downtown Kampala. The breakfast is excellent with a huge buffet filled with many items. Multiple restaurants with excellent yet well priced options. The staff is amazingly helpful and polite.
Stayed 1 night in Aug 2023

10/10 Excellent

peter kankaka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff very friendly and exemplary customer service
Stayed 6 nights in Jul 2023