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Hotel Description

A luxury stay in Kamuela awaits you at Fairmont Orchid. You'll be within a 20-minute walk of Great 4-D Movie Ride and 4.5 km (2.8 mi) from Waikoloa Beach Golf Course. Highlights at this beachfront resort include 4 restaurants, 2 bars/lounges, and a full-service spa.

All 540 rooms feature LCD TVs with cable channels, and you can enjoy lanais, WiFi, and wired Internet. Nice touches to enhance your stay include bathrobes, slippers, and designer toiletries. Room service, separate bathtubs and showers, and coffee/tea makers are also available.

A relaxing visit to Spa Without Walls can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and reflexology. The restaurant, Hale Kai Restaurant, serves international cuisine and is open for lunch and dinner. At the resort's own beach bar, you can stop for a drink. Spend the day at the private beach where you'll find cabanas, and enjoy the 10 outdoor tennis courts and golf course. Conference space, a business center, and limo/town car service are among the business amenities offered. Other amenities include an outdoor swimming pool, free WiFi in public areas, and a health club. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

Attractions within a 20-minute drive of this 4.5-star Kamuela resort include Hapuna Beach State Park and Waialea Beach.

Fairmont Room, Non Smoking, Garden View - 1 King

Bed Count 1 King Bed Maximum Occupancy 4 Max
NZ$588* Per night/room 22 Mar. - 23 Mar.

Fairmont Gold, Premium Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fairmont Gold, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, Non Smoking, Angled View of the Ocean - 1 King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairmont Orchid ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont Orchid

Everyone (6) Business (1)
5 out of 5
Fabulous hotel on the beach with amazing buffet breakfast!

Posted by on 11 Dec. 2018

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Comment from Hotel Management

17 Dec. 2018 by Tara

Mahalo for staying with us!

4 out of 5

High quality, great spot

This was an excellent resort hotel. The beach right out the front provided some great snorkelling. The golf is great - we played the South Course which was very scenic. The concierge booked us some great tours - but the Kilauea tour, which was great, took 13 hours!

Posted by , from Australia on 28 Sep. 2017

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Comment from Hotel Management

10 Oct. 2017 by Fairmont Orchid, Hawaii

Thank you Peter!

2 out of 5

Pretty dull... Erroneous charges on my bill.

Pros: Room was nice.
Cons: $1300 charged to my account for no reason. Average food. Average drinks. The Big Island is dull after dark.
Location: Ha! The supermarket.
Beautiful. Absolutely beautiful. But dull. The main island doesn't really have much to do after 6pm. The staff suggestion was to drink and watch baseball - as an Australian this didn't seem like a great way to fill my time. But... It all went sour in day three when I saw they were charging me approx $450 a day on top of my security deposit, on top of my pre paid payment for my room! So I had an extra $1300 charged to my credit card. The reception staff initially said this was "normal" - but the manager whom I summoned backed away from that. After a few phone calls to my bank in AUS the charges were reversed with written confirmation from the Fairmont Orchid. Food is average at best. Drinks are plain. Facilities are expensive and average.

Posted by on 6 Nov. 2016

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4 out of 5

Excellent customer service, welcoming atmosphere.

Staff and customer service excellent. Cleanliness, facilities, pool, lagoon also great. Room size rather small for four people considering cost, and the food in the restaurants was so-so. Would recommend to cashed-up couples, not ideal for families.

Posted by , from Melbourne, Australia on 3 Oct. 2016

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5 out of 5

Beautiful resort

I wish I had booked longer as I didn't have time to fully utilise the beautiful pool and beach as I sightseeing around the island. The Fairmont a destination in itself.

Posted by , from New Zealand on 27 Oct. 2015

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4 out of 5

Beautiful setting and lovely grounds

Wish we'd stayed longer. Lovely resort, clean pool (accessible around the clock), responsive staff. We got upgraded to a wonderful ground level suite with a view of the gardens and ocean. Very spacious rooms! Meals are a bit expensive, but that seems to be the norm at the resorts across the state. The hotel was not crowded, which made it for a very relaxing stay. An impromptu swim at sunrise made it for an unforgettable experience. We really enjoyed our stay at Fairmont Orchid.

Posted by on 18 Oct. 2015

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Comment from Hotel Management

29 Oct. 2015 by Fairmont Orchid, Hawaii

Mahalo for your review, we are delighted to hear you enjoyed your stay with us!

5 out of 5

Large and comfortable resort complex

Pros: Rooms where big. The resort was large enough that it never felt crowded. There were plenty of beach areas to relax in.
We stayed at the Fairmont for four days and used it as a base to explore the rest of the island. The resort was so nice that we could have stayed for a few more days and just relaxed at the resort.

Posted by , from Brisbane, Aus on 17 Oct. 2015

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Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with cabanas (surcharge). Enjoy a summer holiday at Fairmont Orchid, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi and wired Internet. This luxury resort also offers an outdoor pool, outdoor tennis courts, and a health club. Free self parking is available. This 4.5-star Kamuela resort is smoke free.

  • 540 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 bars or lounges
  • Bar on the beach
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site


Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet


Free self parking , Valet parking (surcharge)


  • Airport: Kailua-Kona, HI (KOA-Kona Intl.) (36.4 km / 22.6 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Fairmont Orchid offers 540 air-conditioned accommodations with video-game consoles and safes. Rooms open to lanais. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private lanai
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The resort hosts a free manager's reception daily.

Hale Kai Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner.

Browns Beach House - This beachfront restaurant specializes in Hawaiian cuisine and serves dinner only. Open daily.

Norios Japanese Sushi Bar - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves breakfast and dinner. Open daily.

The Orchid Court - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Cribs (infant beds) are not available.


  • Pets: USD 25 per accommodation, per night, plus a deposit of USD 25 per dayService animals are exempt from fees.


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is TA-052-830-4128-01.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • No cots (infant beds) available
  • Tax ID – TA-052-830-4128-01
  • Debit cards


Guests will be asked to pay the following charges at the property:

  • 1 percent destination fee will be charged
  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Spa access
  • Fitness center access
  • Internet access
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 29 and USD 40 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 10.00 per day (in/out privileges)
  • Pet deposit: USD 25 per day
  • Pet fee: USD 25 per accommodation, per night
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Hawaii
  • Fairmont Orchid
  • Fairmont Orchid Hawaii Resort Kamuela
  • Fairmont Orchid Hotel
  • Fairmont Orchid Hotel Hawaii
  • Hawaii Fairmont
  • Hawaii Orchid Fairmont
  • Orchid Fairmont
  • Orchid Fairmont Hawaii
  • Orchid Hawaii Fairmont
  • Fairmont Orchid Hawaii Hotel
  • Fairmont Orchid Hawaii Kamuela
  • The Fairmont Orchid Hawaii
  • Fairmont Orchid Resort Kamuela
  • Fairmont Orchid Kamuela
  • Fairmont Orchid Resort
  • Fairmont Orchid Kamuela
  • Fairmont Orchid Resort Kamuela

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.