See all properties
Save

Courtyard by Marriott Kansas City Overland Park/Convention Center

3.0 star property
Hotel in Overland Park with fitness centre and 24-hour business centre

Photo gallery for Courtyard by Marriott Kansas City Overland Park/Convention Center

Terrace/patio
Exterior
Reception
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Pet-friendly
  • 24/7 front desk
The current price is NZ$177
includes taxes & fees
28 Dec - 29 Dec

Explore the area

View map
11001 Woodson St., Overland Park, KS, 66211
  • Place, Overland Park Convention Center
    ‪3 min walk‬
  • Place, HCA Midwest Health
    ‪6 min walk‬
  • Place, Menorah Medical Center
    ‪4 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

37-inch TV with cable channels, pay films

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Sofa bed
Private bathroom
Hairdryer
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Sofa bed
Private bathroom
Hairdryer
Shower/bath combination
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Cable channels
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Sofa bed
Private bathroom
Hairdryer
Shower/bath combination
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Sofa bed
Private bathroom
Hairdryer
Shower/bath combination
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Sofa bed
Private bathroom
Hairdryer
Shower/bath combination
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

37-inch TV with cable channels, pay films

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Sofa bed
Private bathroom
Hairdryer
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Cable channels
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Sofa bed
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Sofa bed
Private bathroom
Hairdryer
Shower/bath combination
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Cable channels
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Lobby

Hilton Garden Inn Overland Park

Overland Park
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,006 reviews
The price is NZ$161
includes taxes & fees
21 Dec - 22 Dec
Hilton Garden Inn Overland Park

About the area

Overland Park

Courtyard by Marriott Kansas City Overland Park/Convention Center places you steps from Overland Park Convention Center and within a 10-minute stroll of HCA Midwest Health. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, The Bistro, serves American cuisine and is open for breakfast and dinner. 3272 square feet (304 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 20-minute drive of this 3-property class Overland Park hotel include GEHA Field at Arrowhead Stadium and Kansas City Zoo.

What's nearby

  • Overland Park Convention Center - 3 min walk - 0.3 km
  • HCA Midwest Health - 6 min walk - 0.6 km
  • Topgolf - 14 min walk - 1.2 km
  • Towne Center Plaza - 2 min drive - 1.8 km
  • Menorah Medical Center - 4 min drive - 2.9 km

Getting around

  • Lee's Summit Station - 19 min drive
  • Kansas City International Airport (MCI) - 40 min drive

Restaurants

  • ‪7 Brew Coffee - ‬15 min walk
  • ‪Chick-fil-A - ‬14 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Whataburger - ‬14 min walk
  • ‪Concierge Lounge - ‬3 min drive

About this property

Courtyard by Marriott Kansas City Overland Park/Convention Center

Hotel in Overland Park with fitness centre and 24-hour business centre
Courtyard by Marriott Kansas City Overland Park/Convention Center offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3272 square feet (304 square metres) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Kansas City Overland Park/Convention Center. For a fee, parking is available.

This 3-star Overland Park hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 6 levels
  • Conference rooms
  • 3272 sq ft of conference space
  • 304 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Kansas City Overland Park/Convention Center offers 168 air-conditioned accommodations with a hairdryer and an iron/ironing board. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Overland Park hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones.

Similar properties

Fitness facility
Courtyard by Marriott Kansas City Overland Park/Metcalf
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,001 reviews
The price is NZ$200
includes taxes & fees
15 Jan - 16 Jan 2026
Courtyard by Marriott Kansas City Overland Park/Metcalf

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; USD 8 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 3,272 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar near toilet (81 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night, plus a one-time cleaning fee of USD 100
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 118.35

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 15 per person
  • Self-parking fee: USD 15 per day
  • Pet fee: USD 20 per accommodation, per night plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Kansas City Overland Park/Convention Center
Courtyard Park/Convention
Courtyard Park/Convention Hotel
Courtyard Park/Convention Hotel Kansas City Center Overland
Courtyard Kansas City Overland Park/Convention Center Hotel
Courtyard Park/Convention Center Hotel
Courtyard Park/Convention Center
Courtyard Overland Park
Courtyard Kansas City Overland Park/Convention Center

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Kansas City Overland Park/Convention Center?

Courtyard by Marriott Kansas City Overland Park/Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Kansas City Overland Park/Convention Center?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Kansas City Overland Park/Convention Center on 28 Dec 2025 start from NZ$177.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Kansas City Overland Park/Convention Center?

Yep, Courtyard by Marriott Kansas City Overland Park/Convention Center has a self car park for USD 15 per day. A self car park is also available, for a fee.

Does Courtyard by Marriott Kansas City Overland Park/Convention Center have a pool?

Courtyard by Marriott Kansas City Overland Park/Convention Center has an indoor pool.

Is Courtyard by Marriott Kansas City Overland Park/Convention Center family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Courtyard by Marriott Kansas City Overland Park/Convention Center is a hit with families.

Does Courtyard by Marriott Kansas City Overland Park/Convention Center serve breakfast?

You bet, cooked-to-order breakfast is served weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Is there a free airport shuttle available at Courtyard by Marriott Kansas City Overland Park/Convention Center?

No, Courtyard by Marriott Kansas City Overland Park/Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Kansas City Overland Park/Convention Center?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Courtyard by Marriott Kansas City Overland Park/Convention Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Courtyard by Marriott Kansas City Overland Park/Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1000 reviews
Rating 8 - Good. 325 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Art

Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls weekend!!

The front desk staff were friendly and helpful. The room was spacious and comfortable. The location was pleasant, with convenient access to shopping and restaurants.
Stayed 1 night in Aug 2025

6/10 Okay

Timothy

Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carpey beetles

The stay was good; however, my grandson found a carpet beetle in his bed when he woke up.
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jul 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good stay

The associate that checked us in was extremely inviting and professional. His whole personality was nice and welcoming. The room was nice as well. My only recommendation for improvement would be to repair the hot tub and the pool could have been cleaner.
Stayed 1 night in Jul 2025

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The porch area outside was nice
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel and I would stay here again. The staff was really nice and friendly.
Stayed 1 night in Jul 2025

4/10 Poor

Leslie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jameson

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern hotel. Reasonably priced and in a very nice area. Conveniently located just outside of St. Louis. I would gladly stay here again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I booked was to have a tub/shower combo … it didn’t! I like to have a tub!
Stayed 1 night in Jun 2025

10/10 Excellent

Antonio

Stayed 1 night in May 2025

6/10 Okay

Brock

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Not so nice for Marriot

Dresser had a large piece of formica torn off. Wall above bed had a big dent. Staff was nice enough. Room was clean. No Internet unless you joined their app. Cup of coffee is 5 dollars.
Stayed 5 nights in May 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet location with plenty of food options and grocery stores within 10 minute drive. Clean and comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Roy

Stayed 3 nights in May 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, comfortable, and convenient. The staff was very friendly.
Stayed 1 night in May 2025

4/10 Poor

Heidi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Watch out for ants!

I woke up the first night to ants in my bed. The third night they had taken over my cup on the table. GROSS! Also housekeeping came in on Thursday and left sheets and towels and pillowcases as if no one remembered to pick up. They left drink cups in the garbage. The facility itself was dirty and dingy. I asked for 2 extra blankets the first night and got one. Only one washer/dryer on site. Never available. Staff was friendly but overall just an awful experience!
Stayed 8 nights in May 2025

4/10 Poor

Abigail

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The room was very clean and the housekeeper was very kind. The staff in charge of the kitchen was rude. Went down to get a beer which was right behind the counter in a fridge. There was one customer in the area who had already gotten his drink. The attendant came out and said in a gruff tone, “what do you want because it’s going to be 15-20mins before I get to you.” I replied “I’d just like a bottle of corona.” They replied “that’ll be like 20mins.” I decided not to wait because it wasn’t worth the one bottle that was directly behind the counter. The front desk saw the entire situation and I told the front desk that they had poor customer service. He offered to get me 2 beers on the house but refused to give me corona. I told him they had corona over in the bar area. He said I can get you a different beer but not corona. I declined the offer. Also, when we booked it said breakfast was included but that is not true. You have to order from their menu and pay. It’s not a continental breakfast like advertised. The prices are just as much as going to a restaurant and with the service we got the night before with the beer we decided to go dine out instead.
Stayed 1 night in May 2025