Crowne Plaza Kansas City Downtown by IHG

4.0 star property
Hotel with free local shuttle, steps from Kansas City Convention Center

Photo gallery for Crowne Plaza Kansas City Downtown by IHG

Exterior
Meeting facility
Exterior
Meeting facility
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
The current price is NZ$226
includes taxes & fees
30 Oct - 31 Oct

Explore the area

View map
1301 Wyandotte St, Kansas City, MO, 64105
  • Place, Kansas City Convention Center
    ‪2 min walk‬
  • Place, T-Mobile Center
    ‪6 min walk‬
  • Place, Crown Center
    ‪18 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪28 min drive‬

Room options

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Pillow-top bed
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(75 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, City View

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Pillow-top bed
Private bathroom
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Pillow-top bed
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, City View (High Floor)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Kansas City

Crowne Plaza Kansas City Downtown by IHG puts you in the heart of Kansas City, steps from Kansas City Convention Center and within a 10-minute stroll of T-Mobile Center. Highlights at this hotel include a restaurant, a free area shuttle and a 24-hour gym. .The restaurant, The Depot, serves American cuisine and is open for breakfast, lunch and dinner. The Rail is the hotel's own bar. Enjoy the gym and seasonal outdoor swimming pool. 157314 square feet (14615 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an area shuttle. .Within a 30-minute walk of this 4-property class Downtown Kansas City hotel, attractions include Crown Center and LEGOLAND® Discovery Center.

What's nearby

  • Kansas City Convention Center - 2 min walk - 0.2 km
  • Kansas City Power and Light Building - 2 min walk - 0.2 km
  • T-Mobile Center - 6 min walk - 0.6 km
  • Crown Center - 18 min walk - 1.5 km
  • Science City at Union Station - 2 min drive - 1.8 km

Getting around

  • Metro Center Station - 4 min walk
  • Kansas City Union Station - 9 min drive
  • Kansas City International Airport (MCI) - 24 min drive

Restaurants

  • ‪BarCentral - ‬3 min walk
  • ‪Yard House - ‬3 min walk
  • ‪The Rail Bar & Bites - ‬1 min walk
  • ‪Downtown Marriott Concierge Lounge - ‬3 min walk
  • ‪Modern Market Eatery - ‬4 min walk

About this property

Crowne Plaza Kansas City Downtown by IHG

Hotel with free local shuttle, steps from Kansas City Convention Center
Crowne Plaza Kansas City Downtown by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 157314 square feet (14615 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Kansas City Downtown by IHG. A free area shuttle within 3.0 mi is available. For a fee, parking is available.

This 4-star Kansas City hotel is smoke free.

  • 1 building
  • 385 guestrooms or units
  • 28 levels
  • 157314 sq ft of conference space
  • 14615 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Kansas City Downtown by IHG offers 385 accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 mi
  • Covered parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Full Steam
  • The Depot
  • The Rail

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 157,314 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 15 per person
  • Covered self-parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in July and close in September.
  • Up to 4 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Kansas City Downtown Hotel
Crowne Plaza Hotel Kansas City Downtown
Crowne Plaza Kansas City Downtown
Crowne Plaza Kansas City
Kansas City Crowne Plaza

Frequently asked questions

What is the cancellation policy at Crowne Plaza Kansas City Downtown by IHG?

Crowne Plaza Kansas City Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Kansas City Downtown by IHG?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Kansas City Downtown by IHG on 30 Oct 2025 start from NZ$225.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Kansas City Downtown by IHG?

Yep, Crowne Plaza Kansas City Downtown by IHG has a covered self car park with in/out privileges for USD 30 per day.

Does Crowne Plaza Kansas City Downtown by IHG have a pool?

Crowne Plaza Kansas City Downtown by IHG has a seasonal outdoor pool. The pool is open from July to September.

What makes Crowne Plaza Kansas City Downtown by IHG a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Kansas City Downtown by IHG.

Is Crowne Plaza Kansas City Downtown by IHG family-friendly?

You bet! With amenities such as a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Kansas City Downtown by IHG is a hit with families.

Does Crowne Plaza Kansas City Downtown by IHG serve breakfast?

You bet, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Kansas City Downtown by IHG?

No, Crowne Plaza Kansas City Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Kansas City Downtown by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Kansas City Downtown by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Crowne Plaza Kansas City Downtown by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 542 out of 1030 reviews
Rating 8 - Good. 270 out of 1030 reviews
Rating 6 - Okay. 108 out of 1030 reviews
Rating 4 - Poor. 71 out of 1030 reviews
Rating 2 - Terrible. 39 out of 1030 reviews

Reviews

10/10 Excellent

Ellia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Celebrating a 4 year olds birthday! Everything was wonderful especially the pool!
Stayed 2 nights in Jun 2025

4/10 Poor

Blaine

Travelled with family
Disliked: Property conditions & facilities
We were here for a volleyball tournament, so the hotel was pretty full. At least one of the elevators was non-operable, so there was a constant wait for the elevators of 5-15 minutes. It really made it a pain to go anywhere.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marcie

Location and amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Lowell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for show. Nice bar
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Timothy

Liked: Staff & service, room comfort
Great location in the Power and Light district a lot to do in the area. I paid for a suite and actually got a suite, so many hotels sell rooms as suites when they just take a normal room and put an island in it so bonus points for that. The room wasn't 'dirty' but definitely needs a deep clean. There was a buildup of dust, very noticable around the edge of the carpet and window sill but you do not have to look hard to notice it everywhere. Definitely needs more than running the vacuum and wiping down the counter tops. Parking wasn't too bad just checking in and out was a bit of a chore. The driveway is way to small and you need to get a keycard to get into the parking garage. Otherwise a pleasant stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a cute hotel with great service!
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

BRITTANY

Stayed 2 nights in Jun 2025

2/10 Terrible

Tina

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

sherry

Liked: Cleanliness, amenities, property conditions & facilities
The foods at the hotel restaurant was amazing. The room was very nice.. staff was wondering
Stayed 2 nights in May 2025

6/10 Okay

Annette

Liked: Staff & service
Staff was very nice. The rooms need to be upgraded and could use some TLC.
Stayed 5 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was so pleasant and everyone was so noce
Stayed 5 nights in May 2025

6/10 Okay

Desiree

Stayed 1 night in May 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms and convenient location.
Stayed 1 night in May 2025

10/10 Excellent

Renae

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good value. Clean, quiet, and a great view.
Stayed 1 night in May 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay and was walkable from power and light.
Stayed 1 night in May 2025

6/10 Okay

Kenneth

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Haley

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Andrew

Stayed 3 nights in Apr 2025

10/10 Excellent

Constance Monet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the absolute pleasure of staying at the Crowne Plaza Kansas City Downtown by IHG for a quick one-night trip, and I can confidently say this hotel made our entire weekend feel like a luxury getaway wrapped in kindness and convenience! We were in town for my daughter’s dance recital at the nearby Kansas City Music Hall, and the location could not have been more perfect literally steps away! But what truly elevated our stay was the exceptional service and the unmatched warmth of the front desk staff. From the moment we walked in, we were welcomed with genuine smiles and gracious hospitality. We were met by Fanny, an absolute gem of a front desk professional, who deserves a standing ovation of her own. She was incredibly kind, knowledgeable, and thoughtful. Not only did she make us feel completely at home, but she also went above and beyond to answer every question with care from parking suggestions to nearby dining to helping us coordinate a late checkout so my daughter could change after her performance. Fanny’s professionalism and warmth were a shining example of top-tier customer service. She was our calm in the whirlwind of recital day, and I cannot thank her enough for her thoughtfulness. If you’re visiting downtown Kansas City especially for an event at the Music Hall Crowne Plaza is the ONLY place to stay. Thank you, Crowne Plaza and thank you, Fanny you made our dance weekend unforgettable!
Stayed 1 night in May 2025

8/10 Good

Jessica

We weren't there long as we were eating/concert till late, then up early to leave, but everything was clean and staff was kind. Great location.
Stayed 1 night in May 2025