10/10 Excellent
Amy
Travelled with family
13 Jun 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides locating at the prime location in Kaohsiung (I am from Kaohsiung, so I can definitely say this out loud) right at the subway R-14 exit, it is also located next to the park (away from the busy street), there is another nice hotel right next, but R-14 Hotel is at a better site as it is in the inner part (on a smaller street). However, what makes this hotel stands out is its excellency of staffing. The owner of this hotel should give everyone a raise, seriously! They truely work as a team. They don't just treat guests as customers, they treat us like family. I had an unexpected nasty fall in this May raining season to the point to be taken to the hospital. When the hotel staff saw me and learned about it, they all went to get the ice for me and constantly asking about my recovery (they even made special ice packs!). From the Front Desk staff, to the dinning hall staff, to room service staff, their sweet tender loving characters definitely shine through, really made our 2 weeks stay truly one of the best travel experiences so far in life. Thank you R-14 Hotel staff, we will definitely come stay the next time we are in Kaohsiung! (I only got one question to the hotel owner, where did you find all your staff? Your manager and/or the hiring manager must have some kind of special power!! You don't just have employees, what you have is a TEAM). Well done!
Amy
Stayed 13 nights in May 2025
