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Mountain Hotel Luis

4.0 star property

Photo gallery for Mountain Hotel Luis

Sauna
Restaurant
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Front of property
Deluxe Double Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Nikolaus-Gassner-Straße 19, Kaprun, 5710
  • Place, Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort
    ‪1 min walk‬
  • Place, Kitzsteinhorn Alpine Center
    ‪2 min walk‬
  • Place, Kaprun Castle
    ‪2 min drive‬

Room options

View all photos for Apartment Large

Apartment Large | Living area

Apartment Large

  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment Medium

Hypo-allergenic bedding, individually decorated, individually furnished

Apartment Medium

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Kaprun

At Mountain Hotel Luis, you'll be 0.1 km (0.1 mi) from Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort and 6 km (3.7 mi) from Kitzsteinhorn Cable Car. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to ALPEN.VEDA.SPA @ ALPENHUAS KAPRUN can include hot stone massages and sports massages. At the hotel's own lounge bar, you can stop for a drink. Enjoy the sauna and pool loungers. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and ski storage. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Kaprun hotel include AreitXpress Cable Car and Lake Zell.

What's nearby

  • Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort - 1 min walk - 0.0 km
  • Kitzsteinhorn Alpine Center - 2 min walk - 0.2 km
  • Oldtimer Museum - 14 min walk - 1.2 km
  • Kaprun Castle - 2 min drive - 1.5 km
  • Sigmund-Thun Gorge - 3 min drive - 3.2 km

Getting around

  • Zell am See Station - 11 min drive

Restaurants

  • ‪Maisi Alm - ‬10 min walk
  • ‪Baumbar - ‬11 min walk
  • ‪Chilla’s Bar & Kitchen - ‬7 min walk
  • ‪Weitblick Lounge - ‬3 min walk
  • ‪Die Schneiderei - ‬8 min walk

About this property

Mountain Hotel Luis

Mountain Hotel Luis offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Spa services, a terrace, and multilingual staff are also featured at Mountain Hotel Luis. For a fee, parking is available.

This 4-star Kaprun hotel is smoke free.

  • 25 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mountain Hotel Luis offers 25 air-conditioned accommodations with espresso makers and complimentary bathrobes. Each accommodation is individually furnished and decorated. LED televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Guests can indulge in a pampering treatment at the hotel's full-service spa, ALPEN.VEDA.SPA @ ALPENHUAS KAPRUN. Services include hot stone massages and sports massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Covered parking on site (EUR 5 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LUIS GARDENS Restaurant

Things to do

  • 18-hole adjacent golf course
  • Bicycle storage
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Espresso maker
  • Room service

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 April to 3 April:
  • Bar/Lounge
  • Dining venue
  • Laundry facilities
  • Parking area
  • Sauna
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Mountain Hotel Luis

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 25.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.5 for children
  • Covered self-parking fee: EUR 5 per night
  • Crib (infant bed) fee: EUR 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mountain Hotel Luis Kaprun

Mountain Hotel Luis Piesendorf

Mountain Luis Piesendorf

Hotel Mountain Hotel Luis Piesendorf

Piesendorf Mountain Hotel Luis Hotel

Mountain Luis

Mountain Hotel Luis Hotel

Mountain Luis Kaprun

Mountain Luis

Hotel Mountain Hotel Luis Kaprun

Kaprun Mountain Hotel Luis Hotel

Mountain Hotel Luis Kaprun

Mountain Luis Kaprun

Mountain Luis

Hotel Mountain Hotel Luis Kaprun

Kaprun Mountain Hotel Luis Hotel

Mountain Hotel Luis Kaprun

Mountain Luis Kaprun

Hotel Mountain Hotel Luis Kaprun

Kaprun Mountain Hotel Luis Hotel

Mountain Luis

Mountain Luis Kaprun

Mountain Hotel Luis Kaprun

Mountain Hotel Luis Hotel Kaprun

Mountain Hotel Luis Hotel

Mountain Hotel Luis Kaprun

Mountain Hotel Luis Hotel Kaprun

Frequently asked questions

What is the cancellation policy at Mountain Hotel Luis?

Mountain Hotel Luis offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mountain Hotel Luis?

Yep, Mountain Hotel Luis has a covered self car park for EUR 5 per night. A self car park is also available, for a fee.

Are there any beaches close to Mountain Hotel Luis?

The closest beach to Mountain Hotel Luis is Zeller See Beach (7.3 km).

Is there a spa on site at Mountain Hotel Luis?

Yep, ALPEN.VEDA.SPA @ ALPENHUAS KAPRUN is available for guests. You'll enjoy services like hot stone massages.

Does Mountain Hotel Luis have a pool?

Mountain Hotel Luis has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

Does Mountain Hotel Luis serve breakfast?

Sure does, buffet brekkie is offered daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mountain Hotel Luis?

No, Mountain Hotel Luis does not offer an airport shuttle service.

Is there a bar or restaurant at Mountain Hotel Luis?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from April 16 until April 3.

What time are check-in & check-out at Mountain Hotel Luis?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mountain Hotel Luis?

No, pets and service animals are not allowed.

Is there a golf course on site at Mountain Hotel Luis?

There is a golf course next to Mountain Hotel Luis.

Mountain Hotel Luis Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 29 reviews
Rating 8 - Good. 4 out of 29 reviews
Rating 6 - Okay. 1 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

glyn

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lovely staff Water cold in room despite asking for it to be addressed Resturant closed due to out of season but would have liked to know that before booking and would have stayed elsewhere
Stayed 2 nights in Nov 2025

2/10 Terrible

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities
Wonderful hotel with very helpful staff. Just a shame restaurant was closed for dinner when we visited. Great breakfast
Stayed 7 nights in Oct 2025

10/10 Excellent

Khalifa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Daniel

Stayed 3 nights in Aug 2023

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment. the stuff was very helpful. would love to return.
Stayed 2 nights in Jul 2023

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities
My place to stay in kaprun
Stayed 4 nights in Jun 2023

4/10 Poor

SUMAYAH

Disliked: Staff & service
Stayed 3 nights in Oct 2022

10/10 Excellent

Fatima

Stayed 2 nights in Aug 2022

8/10 Good

Mohammed

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Great location and view.. cleaning not worth

Location is great. View os the best. Apartment is big and very clean. Reception and cleaning team are gentle. Breakfast is limited options. waiters are tough. Short guy waiters bald is too damn tough and rude. I was thinking to give 3 starts due to this guy. He is always yelling and shouting and you can identify him easily in the breakfast time. If I were the manager, I will definitely put him back office or kitchen. No way he can deal with guest. Cleaning service if it is chargeable, it doesn’t wortg at all. No vacuum at all for the carpet.
Stayed 6 nights in Aug 2022

8/10 Good

Fatmah

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is small. Location is great.
Stayed 1 night in Sep 2021

10/10 Excellent

Tobias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Manuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Martina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im Zimmer angenehmer Duft, nettes Personal, weiter zu empfehlen!
Stayed 3 nights in May 2024

10/10 Excellent

odd arne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Franz

Stayed 2 nights in Jun 2023

10/10 Excellent

Hesham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, room comfort
Toppen hotell, kan varmt rekommendera detta. Trevlig personal, god mat.
Stayed 2 nights in Jul 2022

4/10 Poor

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entspannter Kurzaufenthalt

Sehr nettes Personal, die Ausstattung des Hotels ist noch sehr neu und entsprechend schön. Besonders die Sauna Landschaft hat uns gefallen.
Stayed 2 nights in Jul 2021

10/10 Excellent

Dorthe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt lejligheds hotel

Lige fra første kontakt ved tjek ind var der en formidabel service som fortsatte de 4 dage vi var der. Virkelig lækker nyt hotel, med super indrettede lejligheder. Fint køkken, stor seng og dejlig opholdsstue. Både i stue og soveværelse var der Samsung smart Tv hvor vi kunne tilslutte vores Chrome cast. Perfekt beliggenhed til ture i området, og udstyret med områdets sommercard sparede vi mange penge på adgang til seværdigheder, Bergbahnen og bådtur på søen. Vi spiste også aftensmad på hotellets restaurant, det var virkelig lækker tilberedt og anrettet. Vil 100% vælge det en anden gang
Stayed 4 nights in Jul 2021

10/10 Excellent

Markus

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren rundum zufrieden! Super schönes Hotel mit einem sehr freundlichen Personal. Kein Wunsch blieb unerfüllt! Eine etwas andere Unterkunft vom Stil her aber uns hat es wahnsinnig gut gefallen! Nach einem Wandertag noch kurz in den Pool und die Sauna - sehr toll! Wir würden jederzeit wieder kommen
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020