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Karuizawa Marriott Hotel

Property class: 5 and above

Photo gallery for Karuizawa Marriott Hotel

A person in a hot spring surrounded by large rocks and a waterfall.
A modern lobby with a wooden staircase, a reception desk, a sofa, and a chandelier.
A buffet with various food items and dishes.
A modern bathroom with a glass shower enclosure, a wooden vanity, and a seating area with a table and cushions.
A modern hotel room with a glass wall, a seating area with a sofa and chairs, a bed, a TV, and a small pool area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$557
22 Oct - 23 Oct

Explore the area

View map
4339 Nagakura, Karuizawa, Nagano, 389-0111
  • Place, Yukawa Furusato Park
    ‪19 min walk‬
  • Place, Musee le Vent
    ‪3 min drive‬
  • Place, Hiroshi Senju Museum
    ‪4 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds (with View Bath)

A hotel room with a bed, a seating area with chairs and a table, a wooden cabinet, and a view of trees through large windows.

Twin Room, 2 Single Beds (with View Bath)

  • 39 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, 2 Single Beds (with Open Air Bath)

Room

Twin Room, 2 Single Beds (with Open Air Bath)

  • Garden view
  • 39 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a seating area with a table, and a TV.

Superior Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Japanese Western Room, Non Smoking

A hotel room with a TV, a dining table, two chairs, a bed, and a wardrobe.

Japanese Western Room, Non Smoking

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed (with View Bath)

A modern hotel room with a large bed, wooden wardrobe, and a painting on the wall.

Room, 1 King Bed (with View Bath)

  • Garden view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (with Open Air Bath)

A modern hotel room with a large bed, wooden wardrobe, and a painting on the wall.

Room, 1 King Bed (with Open Air Bath)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds

A traditional Japanese room with tatami flooring, a tatami mat table, a sofa, a TV, and a bookshelf.

Suite, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of trees.

Superior Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Karuizawa

A luxury stay in Karuizawa awaits you at Karuizawa Marriott Hotel. You'll be within a 20-minute walk of Yukawa Furusato Park and 1.8 km (1.1 mi) from Hiroshi Senju Museum. Highlights at this hotel include a restaurant, free self-parking and a 24-hour gym. .A day of pampering can include massages and facials. Plus you'll find free Wi-Fi in public areas, a gym and laundry facilities. Each morning full breakfast is served between 7:30 AM and 11 AM. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 5-property class Karuizawa hotel include Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort.

What's nearby

  • Yukawa Furusato Park - 19 min walk - 1.6 km
  • Musee le Vent - 3 min drive - 2.4 km
  • Hiroshi Senju Museum - 4 min drive - 2.6 km
  • Karuizawa Prince Shopping Plaza - 9 min drive - 6.2 km
  • Karuizawa Prince Hotel Ski Resort - 10 min drive - 7.5 km

Getting around

  • Karuizawa Station - 14 min drive

Restaurants

  • ‪ミカド珈琲 - ‬18 min walk
  • ‪bird - ‬3 min drive
  • ‪はま寿司 - ‬12 min walk
  • ‪OSOBAR - ‬13 min walk
  • ‪おおぎやラーメン 長野軽井沢店 - ‬15 min walk

About this property

Karuizawa Marriott Hotel

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Karuizawa Marriott Hotel offers its guests hot springs and a 24-hour fitness centre. Spa services, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the luxury Karuizawa Marriott Hotel. Limited free parking is available on a first-come, first-served basis.

This 5-star Karuizawa hotel is smoke free.

  • 142 guestrooms or units
  • 2 levels
  • 2 buildings
  • Ski lift tickets
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Karuizawa Marriott Hotel offers 142 air-conditioned accommodations with a safe and free newspapers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11 AM for a fee: JPY 4,850 per person
  • A restaurant

Restaurants on site

  • Grill & Dining G

Things to do

  • 24-hour gym
  • Hot springs
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • Facials
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4850 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Karuizawa Marriott
Karuizawa Marriott Hotel Hotel
Karuizawa Marriott Hotel Karuizawa
Karuizawa Marriott Hotel Hotel Karuizawa

Frequently asked questions

What is the cancellation policy at Karuizawa Marriott Hotel?

Karuizawa Marriott Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Karuizawa Marriott Hotel?

As of 21 Oct 2026, prices found for a 1-night stay for 2 adults at Karuizawa Marriott Hotel on 22 Oct 2026 start from NZ$557, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Karuizawa Marriott Hotel?

Yep, Karuizawa Marriott Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at Karuizawa Marriott Hotel?

There's no onsite spa, but this property does offer services like facials.

Does Karuizawa Marriott Hotel serve breakfast?

You bet, full brekkie is served daily from 7:30 AM to 11 AM.

Is there a free airport shuttle available at Karuizawa Marriott Hotel?

No, Karuizawa Marriott Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Karuizawa Marriott Hotel?

Yep, you can grab a meal at Karuizawa Marriott Hotel's onsite restaurant.

What time are check-in & check-out at Karuizawa Marriott Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Karuizawa Marriott Hotel?

No, only service animals are allowed.

Karuizawa Marriott Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 171 out of 394 reviews
Rating 8 - Good. 157 out of 394 reviews
Rating 6 - Okay. 36 out of 394 reviews
Rating 4 - Poor. 22 out of 394 reviews
Rating 2 - Terrible. 8 out of 394 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay at the Hotel was wonderful. The staff was very kind , respectful and helpful. The place was very clean. I will recommend the hotel to any one. Thank you.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff were very friendly.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room was nice and spacious.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at the Karuizawa Marriott Hotel. The room was neat and tidy, and we especially appreciated the wooden flooring, which gave the space a warm and clean feel. It was spacious enough for a family with kids, making it very comfortable for us. The onsen facilities were also excellent, adding a relaxing touch to our stay. Overall, a very positive experience and a hotel we’d happily return to.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Relaxing room with a private onsen. Nothing to complain.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel with its own personal bath in the room. Sadly the customers do not wear clothes and are naked in the communal bath and not modest . The bath in the room provides a very good alternative. We did not have time to enjoy the breakfast, but it seemed pretty lavish. I would strongly recommend this hotel.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and cleaniness of the hotel was good, but it was way way overpriced for the type of room (unit style bathroom etc). Also the food was incredibly expensive - JPY8,000 for a dinner bento box (looked like something that would cost around jpy 1,500 at any other place). I have been living in Japan over 25 years and I would not recommend the hotel because it was so overpriced. I drive a ferrari but otherwise i focus on value for money and this was certainly not value for money. Staff were very nice and polite as one would expect in Japan. That's standard for Japan. We ate our breakfast outside of the hotel for a quarter of the price of the hotel - full breakfast in the forest overlooking a beautiful stream - couldnt beat it.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住的非常舒服，有機會會在入住，澡堂也非常乾淨，整潔
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness
この度はおせわになりました。 お部屋は清潔に整えられていましたが、特別ではなく普通でどちらかと言うとレベルの高いビジネスホテル風でした。 家族連れがとても多くにぎやかです。 ただ中にはレストランに家族揃ってパジャマ？な一行がいたり、温泉では泳いでいる子供が数人いたり、落ち着いて過ごしたい方には不向きかもしれません。 公共のマナーについては、家族連れやインバウンドには特にしっかりと告知が必要ではないかな、と思いました。 スタッフは海外の方も含め一生懸命で好感が持てましたが、スタッフの人数が少なく、特に 中堅層、ベテランスタッフと見受けられる方は１人もいなかったのでなんとなく安心感がありませんでした。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
快適な客室でした。
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
外国人スタッフさんがこちらを向いて手をとめ挨拶してくれ、とても好感が持てた。
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
全体的に清潔で、特に温泉がリラックスできました。
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness
レストラン内の席が隣接すぎる。 レストランの席上のメニューが、暗く小さくて見えない。
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

臭味濃厚

廁所ㄧ直傳出惡臭味，跟價錢完全不成正比
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい

全てが素晴らしい
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
至って普通という感想。荷物運びは自分で行わないといけないし、受付並ぶ際の案内も少なめ。チェックイン時の説明も簡易的で、こっちに分からないこと聞いてくるタイプのやり方でした。ビジネスホテルなどの感じと同じような印象です。 部屋は綺麗ですので嫌な印象はないですが、良かったなーと思えるとこも少なかった。
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が混まなくて良かったです、お風呂のドリンクも美味しかったです。
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応は最高でした！ また食事もとっても美味しかったです！
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルはいいがロケーションが今１つ
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
風呂付の部屋は思った以上に狭く、部屋は普通もサービスなどスタッフ対応は丁寧だった。
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駐車場は広く余裕があり、お部屋も広く快適でした。温泉も ぬるぬるして気持ちが良かったですがタオル類が固くて残念でした。
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一進房間，浴池已經有滿滿一池溫泉，可以立即放鬆，浴池溫泉是活水，且恆溫，住進房間到退房為止能隨時泡澡，這種擁有私人溫泉池的房間讓渡假非常加分。
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一進房間，浴池已經有滿滿一池溫泉，可以立即放鬆，浴池溫泉是活水，且恆溫，住進房間到退房為止能隨時泡澡，這種擁有私人溫泉池的房間讓渡假非常加分。
Stayed 2 nights in Jun 2024

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