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Sandman Hotel & Suites Kelowna

3.0 star property
Hotel in Kelowna with 2 restaurants and fitness centre

Photo gallery for Sandman Hotel & Suites Kelowna

Interior
Standard Room, 2 Queen Beds (Atrium Building)
Reception
Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony) | Private kitchenette
Balcony

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
The current price is NZ$187
includes taxes & fees
23 July - 24 July

Explore the area

Map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Orchard Park Mall
    ‪1 min walk‬
  • Kelowna General Hospital
    ‪5 min drive‬
  • Waterfront Park
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
Premium bedding
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Separate bedroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Separate bedroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
TV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Separate bedroom
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed, Kitchenette (Atrium Building)

Classic Room, 1 Queen Bed, Kitchenette (Atrium Building)

Classic Room, 1 Queen Bed, Kitchenette (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Kelowna

Sandman Hotel & Suites Kelowna puts you in the heart of Kelowna, within just a 10-minute stroll of Orchard Park Mall and Orchard Park Shopping Centre. Highlights at this hotel include 2 restaurants, free self-parking and a bar/lounge. .Dennys 24 hour restaurant is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. .Attractions within a 10-minute drive of this Dilworth Mountain Estates hotel include Kelowna General Hospital and Waterfront Park.

What's nearby

  • Orchard Park Mall - 1 min walk - 0.2 km
  • Kelowna Golf and Country Club - 2 min drive - 2.0 km
  • Kelowna General Hospital - 5 min drive - 4.6 km
  • Prospera Place - 6 min drive - 5.0 km
  • Waterfront Park - 6 min drive - 5.0 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬5 min walk
  • ‪Red Robin - ‬6 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬1 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel in Kelowna with 2 restaurants and fitness centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sandman Hotel & Suites Kelowna. Self parking is free.

This Kelowna hotel is smoke free.

  • 220 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Sandman Hotel & Suites Kelowna offers 220 accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Languages

English

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.1 out of 5, Very good, 1,346 reviews
The price is NZ$243
includes taxes & fees
3 July - 4 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar One Urban Lounge
  • Dennys 24 hour restaurant

Things to do

  • Gym
  • Personal motorised watercraft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, mobile payments, Google Pay and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

What is the cancellation policy at Sandman Hotel & Suites Kelowna?

Sandman Hotel & Suites Kelowna offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sandman Hotel & Suites Kelowna?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites Kelowna on 23 Jul 2025 start from NZ$187.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sandman Hotel & Suites Kelowna?

Yep, Sandman Hotel & Suites Kelowna has a free self car park.

Are there any beaches close to Sandman Hotel & Suites Kelowna?

The closest beach to Sandman Hotel & Suites Kelowna is Willow Beach (14.9 km).

What makes Sandman Hotel & Suites Kelowna a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sandman Hotel & Suites Kelowna.

Does Sandman Hotel & Suites Kelowna serve breakfast?

Yeah, cooked-to-order brekkie is on offer daily from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at Sandman Hotel & Suites Kelowna?

No, Sandman Hotel & Suites Kelowna does not offer an airport shuttle service.

Is there a bar or restaurant at Sandman Hotel & Suites Kelowna?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sandman Hotel & Suites Kelowna?

Check-in begins at 4 PM. Check-out time is 11 AM.

Sandman Hotel & Suites Kelowna Reviews

Reviews

6.8
Rating 10 - Excellent. 454 out of 1599 reviews
Rating 8 - Good. 376 out of 1599 reviews
Rating 6 - Okay. 312 out of 1599 reviews
Rating 4 - Poor. 243 out of 1599 reviews
Rating 2 - Terrible. 214 out of 1599 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vikas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good at all
Stayed 1 night in Mar 2025

8/10 Good

Jenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. We weren’t in our room much but it was clean and well maintained.
Stayed 2 nights in Mar 2025

6/10 Okay

Amy

Stayed 1 night in Mar 2025

8/10 Good

Jake

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very good price. Great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to businesses
Stayed 1 night in Mar 2025

4/10 Poor

Curtis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice stay. Staff were friendly and room was comfortable. Hotel is currently being renovated which you can tell is overdue. Looking forward to coming back once done and the amenities, like the fitness center, have had their refresh.
Stayed 3 nights in Mar 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and a good price too
Stayed 1 night in Mar 2025

8/10 Good

Darrell

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Eunkyoung

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service
We met friends and stayed two nights yo celebrate my husband's birthday. Our stay was during school sports tournaments. I requested the online upgrade from an Atrium queen room to the tower as I figured the pool would be full of kids and the noisy, fun chaos that we are no longer a part of. When we arrived, the front desk upgraded us to a penthouse suite to celebrate. Amazing! The room was lovely. The hotel is going through renos and updating right now so there are parts less lovely. The pool was loaded with kids as anticipated and the hot tub was closed for maintenance so we didn't spend any time in the Atrium. It's a nice area of the hotel. I think once the renos are completed, I would stay again. The price was reasonable to begin with and amazing with the upgrade we received. Staff we dealt with were good humoured, friendly and courteous. Apparently there is a shortage of robes, so we were unable to get a second one. We stayed Sunday night and on Monday the pool must have needed shocking. I was again glad to be in the tower because the chlorine was really strong.
Stayed 2 nights in Mar 2025

10/10 Excellent

Deven

Stayed 2 nights in Mar 2025

4/10 Poor

jeremy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got to the hotel which I booked throw Expedia and had my confirmation number but they only had the one room for me in the computer so I had to pay extra for the second room, so don’t know who’s fault it was but not great
Stayed 1 night in Mar 2025

6/10 Okay

Gurkirat

Stayed 1 night in Dec 2024

10/10 Excellent

Jo-anne, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet room. Staff was friendly and helpful, but only one at the desk and a long line of people checking in. Took awhile to get checked in.
Stayed 1 night in Mar 2025

2/10 Terrible

Marlene

Disliked: Property conditions & facilities
Very very noisy! Screaming teenage girls in the pool all evening. Noisy people in the halls. Man in the next room was yelling out on his balcony for quite awhile. The language was very offensive. Trying to get the teens to quiet down. Note a pleasant experience when I needed sleep to be at the airport for 4 am.
Stayed 1 night in Mar 2025

6/10 Okay

Chris

Travelled with family
Liked: Staff & service, amenities
This property is under renovation, the hut tub is empty and our room was not as clean as it could be....stains on the heat register and empties from the guests before us under the bathroom sink.
Stayed 2 nights in Mar 2025

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but clean and comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara Ann

Liked: Cleanliness, staff & service
I know they are doing renos and the stay was perfect.
Stayed 3 nights in Mar 2025

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service

When we arrived everything seemed ok. Check in was easy, got to our room we had a corner king suite. Our shower diverter didnt work, the bathroom sink plug was stuck in the stopper position, and our heat didnt work. It took over 45 minutes and after callkng the front desk twice to have someone come to our room. They couldnt fix anything so they moved us rooms. To a middle suite that was half the size, across from the elevator so we heard people coming and going all night long. We were not offered anything for our inconveniences, when i asked for a discount they shrugged and told me their manager would call me... Im still waiting for that call. I wouldnt be staying here again if i have to hunt down this manager...
Stayed 1 night in Mar 2025

6/10 Okay

Louis

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
the hotel is due for a renovation its dark and old our bathroom had hair on the floor and the pool was noisy which is to be expected but better windows would help we would not stay there again
Stayed 1 night in Mar 2025