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Ashford International Hotel & Spa

Property class: 4

Photo gallery for Ashford International Hotel & Spa

Lobby sitting area
Lobby sitting area
Indoor pool, pool loungers
Body treatments, hot stone massages, deep-tissue massages
Gym

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is NZ$142
includes taxes & fees
10 May - 11 May

Explore the area

View map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Place, Cineworld Ashford
    ‪10 min walk‬
  • Place, St Mary The Virgin Church
    ‪19 min walk‬
  • Place, Hollywood Bowl
    ‪3 min drive‬

Room options

View all photos for Classic Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Classic Double Room

8.8 out of 10
Excellent
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.2 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior King Room

Superior King Room

Superior King Room

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe King Room

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic King Room

In-room safe, desk, blackout curtains, iron/ironing board

Classic King Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Family Room

Classic Family Room

Classic Family Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Ashford

At Ashford International Hotel & Spa you'll be within a 20-minute stroll of Cineworld Ashford and Ashford Museum. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .A relaxing visit to Spa can include deep-tissue massages and hot stone massages along with body wraps, facials and mani/pedis. The restaurant, Horizon Restaurant, serves British cuisine and is open for dinner. Quench Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, sauna and pool loungers as well as access to yoga classes. Business amenities include 19 meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. .In proximity to this 4-property class Ashford hotel you'll find Leeds Castle.

What's nearby

  • Cineworld Ashford - 10 min walk - 0.9 km
  • St Mary The Virgin Church - 19 min walk - 1.7 km
  • Ashford Museum - 19 min walk - 1.7 km
  • Ashford Golf Club - 3 min drive - 2.7 km
  • Hollywood Bowl - 3 min drive - 2.3 km

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪The Bybrook Barn - ‬16 min walk
  • ‪Greggs - ‬18 min walk
  • ‪Domino's Pizza - ‬20 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Ashford International Hotel & Spa

Ashford International Hotel & Spa offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 19 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ashford International Hotel & Spa offers 179 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body wraps.

Similar properties

Lobby
Hampton by Hilton Ashford International
Ashford
  • Breakfast included
  • Restaurant
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 681 reviews
The price is NZ$183
includes taxes & fees
7 May - 8 May
Hampton by Hilton Ashford International

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

What is the cancellation policy at Ashford International Hotel & Spa?

Ashford International Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ashford International Hotel & Spa?

As of 29 Apr 2026, prices found for a 1-night stay for 2 adults at Ashford International Hotel & Spa on 10 May 2026 start from NZ$142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ashford International Hotel & Spa?

Yep, Ashford International Hotel & Spa has a free self car park.

Are there any beaches close to Ashford International Hotel & Spa?

The closest beach to Ashford International Hotel & Spa is Hythe Beach (17 km).

Is there a spa on site at Ashford International Hotel & Spa?

There's no onsite spa, but this property does offer services like body wraps, facials and body treatments, as well as deep-tissue massages.

Does Ashford International Hotel & Spa have a pool?

Yep, and guests recommend it! Ashford International Hotel & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Ashford International Hotel & Spa?

Ashford International Hotel & Spa features a health club, an indoor pool and a sauna.

Does Ashford International Hotel & Spa serve breakfast?

Yep, buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Ashford International Hotel & Spa?

No, Ashford International Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Ashford International Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ashford International Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 414 out of 1004 reviews
Rating 8 - Good. 311 out of 1004 reviews
Rating 6 - Okay. 158 out of 1004 reviews
Rating 4 - Poor. 70 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

George

Stayed 2 nights in Jan 2026

10/10 Excellent

Sotero

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Jan 2026

6/10 Okay

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in, convenient parking, and a clean room. Breakfast was good with plenty of choice. Room felt cold despite the thermostat being set to 24°C, including the bed and bedding.
Stayed 1 night in Jan 2026

6/10 Okay

Louise

Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed recently here and I have to say, I do believe the room rate is a little high for what you get. The check in was ok but we were told there and then that the jacuzzi and sauna were broken. No pre warning before our stay so we could decide whether to come or not. The Manager initial said this was removed from the website but I kindly advised “who looks at a hotel website after a booking?” He was kind enough to reduce the rate but still looking at the pool, it felt a little unclean and basic and again reiterate the value of the stay. There was no where for us to sit by the pool, it’s very minimal and first come first serve basis - likely you will be disappointed. The lounge bar is a little on the expensive side and the food was ok, we ordered the nachos but they both came out very different in size. We had a twin room which was basic. The tiles were broken in the bathroom with mould along the sealant of the bath. The beds were on the hard side and felt a little like sleeping on an old springboard. We did have dinner in the restaurant and I have to say, it was the food and staff in this room that prevented a complaint. We had the stuffed chicken which was absolutely delicious. We were served by two lovely waitresses in a very fast manner and were checked on a couple of times which was perfect. We chose to leave the restaurant early due to a large party being very loud, but we were allowed to take our drinks to our rooms. I’m not sure we’ll return sadly.
Stayed 1 night in Jan 2026

8/10 Good

Giorgio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Dec 2025

8/10 Good

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Nisha

Stayed 1 night in Jan 2026

8/10 Good

Paul

Stayed 3 nights in Oct 2025

10/10 Excellent

Hazel

Liked: Cleanliness, amenities
Great room, amenities and breakfast. Would definitely recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good breakfast and bar meals
Stayed 1 night in Dec 2025

4/10 Poor

benjamin Charles

Travelled with family
Disliked: Amenities, property conditions & facilities
Sofa bed was unacceptable with no solution provided other than ‘an extra blanket’ Room wasn’t serviced, jacuzzi and sauna were out of action (for months- yet it’s a ‘spa’ hotel) Restaurant food was okay, menu was average. Parking was good and location was good.
Stayed 7 nights in Dec 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and staff very pleasant though obviously overworked.
Stayed 2 nights in Dec 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities
Clean room, bottled water, daily cleaning if wanted, excellent staff throughout,
Stayed 1 night in Dec 2025

10/10 Excellent

Mateusz

Stayed 2 nights in Dec 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, relaxing stay with plenty of parking.
Stayed 1 night in Dec 2025

8/10 Good

Appaji

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities
I must admit what a beautiful room we had really clean and very comfortable to stay in would definitely recommend a stay
Stayed 1 night in Dec 2025

6/10 Okay

Becky

Travelled with group
Liked: Cleanliness
Disliked: Amenities
It was ok for the price but I’ve been in travelodges that have more room amenities. No glasses, just mugs and a kettle. All the sockets are extremely low and so it’s either difficult to or you’re not able to get the plugs in you need that you’ve bought with you. In our room the air con came on in the middle of the night, and in our room it had a spanner showing that it had a problem…so I was unable to turn it off and it was pretty noisy so had about 1.5 hours of trying to get back to sleep. Not the worst but also not the best.
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spaceous room, accepts pets, really good buffet breakfast, helpfull staff, lovely hotel
Stayed 1 night in Dec 2025

6/10 Okay

Melanie

Travelled with family
Liked: Staff & service
Disliked: Amenities
The dining room manager was clearly very stressed and was quite abrupt because they had been having issues in the kitchen and the main coffee machine wasn’t working. The food was nice but shared yoghurt and jams are not great when some guests put the wrong spoons in the wrong jars/dishes. Individual pots of preserve and yoghurts would be better. There weren’t any tongs to pick up the pastries and Some guests were picking them up with their hands and putting them back. Also a lot of the chairs and tables in the dining room weren’t clean with food residues left behind! Also the pool and hot tub weren’t working and the fixtures and fittings looked tired and some were broken, I.e., locker doors, handle on steam room and lights. We have been given a complimentary voucher for a revisit to the Spa but I don’t live in the area, so I will have to pass this onto family who in the area. This was booked for me as a birthday treat!!
Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Room was spotless and staff were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Poppy

Stayed 1 night in Dec 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall good but bin in bathroom full on arrival
Stayed 1 night in Nov 2025

6/10 Okay

Catherine

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
Functional heating for room during sub-zero weather. And staff who don’t resent you for asking for a replacement heater that actually worked. Air con was broken, and a known long-term fault apparently. Replacement electric heater (already in the room), was both pathetic (tiny) and not fit-for-purpose, as not on thermostat so could not be run unattended overnight. When asked, staff told me that the air con was broken, then told me it wasn’t, then were obviously displeased when I asked for suitable alternative. I was polite throughout, and expected a consistent and constructive response- I was treated like an annoyance. And all this in the absence of a properly maintained room. In addition, the ‘non smoking’ bedroom stank of cigarettes, the bath plug was broken, and lots of black mould around window and bath. I did not complain about these other issues, due to the unsympathetic response when I discussed the heating. What’s the point. Everything else was lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Nikki

Stayed 1 night in Nov 2025