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The Spa Hotel

4.0 star property

Photo gallery for The Spa Hotel

In-room dining
Indoor pool, open 6:30 AM to 9:00 PM, pool loungers
Feature Room
Lobby
Breakfast, lunch, dinner served; British cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$278
includes taxes & fees
26 Mar - 27 Mar

Explore the area

View map
Mount Ephraim, Royal Tunbridge Wells, England, TN4 8XJ
  • Place, Pantiles
    ‪12 min walk‬
  • Place, Spa Valley Railway
    ‪14 min walk‬
  • Place, Assembly Hall Theater
    ‪18 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪50 min drive‬

Room options

View all photos for Cosy Double

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Double

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Cosy Deluxe double room

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Deluxe double room

8.8 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Solo Traveller

Solo Traveller

Solo Traveller

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Cosy Double Room Single Use

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Double Room Single Use

9.4 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Cosy Deluxe Double Room Single Use

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Deluxe Double Room Single Use

9.6 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Cosy Deluxe Twin Room (Single Use)

Cosy Deluxe Twin Room (Single Use)

Cosy Deluxe Twin Room (Single Use)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Spacious Double Room

Spacious Double Room

Spacious Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Feature Room

Feature Room

Feature Room

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Indulgent Room

Indulgent Room

Indulgent Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Royal Tunbridge Wells

At The Spa Hotel you'll be within just a 15-minute stroll of Pantiles and Spa Valley Railway. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, The Orangery Restaurant, serves British cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, outdoor tennis court, sauna and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. On weekday mornings English breakfast is served between 7:00 AM and 9:30 AM. .Sights within a 20-minute walk of this 4-property class Royal Tunbridge Wells hotel include Assembly Hall Theater and Tunbridge Wells Museum and Art Gallery.

What's nearby

  • Pantiles - 12 min walk - 1.1 km
  • Spa Valley Railway - 14 min walk - 1.2 km
  • Trinity Theatre - 15 min walk - 1.3 km
  • Tunbridge Wells Museum and Art Gallery - 16 min walk - 1.4 km
  • Assembly Hall Theater - 18 min walk - 1.5 km

Getting around

  • Tunbridge Wells Station - 16 min walk
  • Gatwick Airport (LGW) - 50 min drive

Restaurants

  • ‪The Ragged Trousers - ‬13 min walk
  • ‪Old Auction House - ‬15 min walk
  • ‪The Ivy Royal Tunbridge Wells - ‬15 min walk
  • ‪The Sussex Arms - ‬14 min walk
  • ‪Mount Edgcumbe - ‬10 min walk

About this property

The Spa Hotel

As a guest of The Spa Hotel, you'll find an indoor pool, an outdoor tennis court, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at the business-friendly The Spa Hotel. Self parking is free.

This 4-star Royal Tunbridge Wells hotel is smoke free.

  • 70 guestrooms or units
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Spa Hotel offers 70 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Orangery Restaurant

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Spa Hotel Royal Tunbridge Wells
Spa Royal Tunbridge Wells
The Spa Hotel Hotel
The Spa Hotel Royal Tunbridge Wells
The Spa Hotel Hotel Royal Tunbridge Wells

Frequently asked questions

What is the cancellation policy at The Spa Hotel?

The Spa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Spa Hotel?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at The Spa Hotel on 26 Mar 2026 start from NZ$278, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Spa Hotel?

Yep, The Spa Hotel has a free self car park.

Is there a spa on site at The Spa Hotel?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Spa Hotel have a pool?

The Spa Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:30 AM to 9:00 PM.

What luxury perks are available at The Spa Hotel?

The Spa Hotel features a health club, an indoor pool and a steam room.

Does The Spa Hotel serve breakfast?

Yeah, our travelers enjoy the English breakfast here! Served on weekdays from 7:00 AM to 9:30 AM and weekends from 8:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Spa Hotel?

No, The Spa Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Spa Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Spa Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Spa Hotel?

No, only service animals are allowed.

The Spa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Philip

Stayed 2 nights in Dec 2025

8/10 Good

Filomena

Liked: Cleanliness, staff & service, amenities
The spa facilities, the restaurant, the lobby, and the service were fantastic. It was also very easy to access the town centre on foot or by bus.
Stayed 2 nights in Dec 2025

2/10 Terrible

Philip

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are always very friendly and professional. The rooms are always clean and tidy. My favourite hotel in TW
Stayed 2 nights in Dec 2025

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean room, great temperature already set, comfortable bed, plenty of room, nice touch with the teapot and cups and sauces for tea. Staff were very friendly, especially the lady serving breakfast, she had a huge smile on her face and really made me feel welcome. Delicious breakfast, gorgeous grounds around the hotel, ample parking space. All in all, excellent. Will definitely stay again
Stayed 1 night in Dec 2025

6/10 Okay

Julie C

Disliked: Property conditions & facilities
Needs updating
Stayed 2 nights in Dec 2025

10/10 Excellent

Nura

Liked: Cleanliness, staff & service, amenities
The room was immaculate, and because it was a special occasion I think we got the best room! It was like a small apartment! The staff are lovely & very helpful, will save up to have another stay sometime & just take time to relax and enjoy the facilities more. 100/10 loved it.
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Always wonderful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great, staff were friendly and amenities were excellent. Everything was very clean and comfortable
Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Stayed 2 nights in Nov 2025

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities
Swift check in, nice quiet comfortable room on top floor. Breakfast was good standard n efficient. Staff were all accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Alessandra

Stayed 2 nights in Nov 2025

10/10 Excellent

KRISTEN

Stayed 2 nights in Nov 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Beautiful hotel with lovely stuff. Exellent price. Clean. Very warm & welcoming. Great attention to detail. Gym/spa area fantastic I will 1000% stay again. Room was lovely. Bath robs in wardroom. Slippers. What more can a man ask for! May even stay again tonight!
Stayed 1 night in Nov 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue with lovely amenities and a solid soa
Stayed 2 nights in Nov 2025

8/10 Good

Janet Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. A mattress topper (which most hotels have nowadays) would have made the bed more comfortable and better softer pillows.
Stayed 2 nights in Nov 2025

2/10 Terrible

Nuri, Hastings

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Nice complimentary room upgrade. Warm, cosy.
Stayed 1 night in Nov 2025

6/10 Okay

andrew

Business traveller
Liked: Cleanliness, staff & service
Room next to lift very noisy throighout the night
Stayed 1 night in Nov 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities
The room it’s a amazing! Just the bed it’s not really big! It’s a double size!
Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
What a beautiful relaxing hotel
Stayed 1 night in Nov 2025

6/10 Okay

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

ALEXANDER

Stayed 1 night in Oct 2025