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Island City House Hotel

3.0 star property
Hotel with a rooftop terrace, a short walk to Duval Street

Photo gallery for Island City House Hotel

Outdoor pool, pool loungers
Island City House Queen Suite w/ Porch | Terrace/patio
Full-sized fridge, microwave, stovetop, coffee/tea maker
Front of property
Arch House Garden View Studio w/ Balcony

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
411 William Street, Key West, FL, 33040
  • Duval Street
    ‪6 min walk‬
  • Mallory Square
    ‪10 min walk‬
  • Southernmost Point
    ‪3 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪9 min drive‬

Room options

View all photos for Island City House King

Island City House King

Island City House King

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Island City House Queen Suite w/ Porch

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House Queen Suite w/ Porch

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Island City House 2 Bedroom Suite w/ Porch

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House 2 Bedroom Suite w/ Porch

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Island City House Queen Suite

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House Queen Suite

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Hypo-allergenic bedding
Hairdryer
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Cigar House Queen Suite w/ Poolside Balcony

Cigar House Queen Suite w/ Poolside Balcony | Private kitchen

Cigar House Queen Suite w/ Poolside Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Arch House Garden View Studio w/ Balcony

Arch House Garden View Studio w/ Balcony

Arch House Garden View Studio w/ Balcony

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Arch House Studio Suite Street

Hypo-allergenic bedding, individually furnished, iron/ironing board

Arch House Studio Suite Street

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cigar House King Suite w/ Poolside porch

Cigar House King Suite w/ Poolside porch

Cigar House King Suite w/ Poolside porch

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Arch House 2 Bedroom Suite

Arch House 2 Bedroom Suite

Arch House 2 Bedroom Suite

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Key West

Island City House Hotel places you in the centre of Key West, within just a 15-minute stroll of popular places like Duval Street and Florida Keys Beaches. Highlights at this hotel include an outdoor swimming pool, and in-room kitchens and free WiFi. .This hotel has free WiFi in public areas, a rooftop terrace and concierge services. Added amenities include laundry facilities, a library and a garden. There's also the convenience of limited parking. .Attractions within a 15-minute walk of this Key West Historic District hotel include Mallory Square and Ernest Hemingway Home and Museum.

What's nearby

  • Duval Street - 6 min walk - 0.6 km
  • Mallory Square - 10 min walk - 0.9 km
  • Ernest Hemingway Home and Museum - 14 min walk - 1.2 km
  • Fort Zachary Taylor Historic State Park - 20 min walk - 1.7 km
  • Southernmost Point - 3 min drive - 1.4 km

Getting around

  • Key West, FL (EYW-Key West Intl.) - 9 min drive

Restaurants

  • ‪The Waterfront Brewery - ‬4 min walk
  • ‪Cuban Coffee Queen Waterfront - ‬5 min walk
  • ‪Conch Republic Seafood Company - ‬6 min walk
  • ‪Kermit's Key West Key Lime Shoppe - ‬6 min walk
  • ‪Willie T's - ‬7 min walk

About this property

Island City House Hotel

Hotel with a rooftop terrace, a short walk to Duval Street
As a guest of Island City House Hotel, you'll find an outdoor pool, a rooftop terrace, and a library. WiFi is free in public spaces. Island City House Hotel also features tour/ticket assistance, a garden, and concierge services.

Smoking is allowed in designated areas at this Key West hotel.

  • 24 guestrooms or units
  • 3 levels
  • 3 buildings
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
Island City House Hotel offers 24 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Polish, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests are asked to contact the property at least 24 hours in advance for after hours check-in instructions.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

City House Hotel
City Island Hotel
City Island House
Hotel City House
Hotel Island City
Island City Hotel
Island City House
Island City House Hotel
Island City House Hotel Key West
Island City House Key West
Island City Key West
Island City House Hotel Hotel
Island City House Hotel Key West
Island City House Hotel Hotel Key West

Frequently asked questions

What is the cancellation policy at Island City House Hotel?

Island City House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Island City House Hotel?

Onsite parking is limited.

Are there any beaches close to Island City House Hotel?

Yep, Island City House Hotel is a short 11-minute walk from Florida Keys Beaches. Fun beach activities include snorkelling and sailing. You can also find boat tours.

Does Island City House Hotel have a pool?

Yep, and guests love it! Island City House Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at Island City House Hotel?

No, Island City House Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Island City House Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Island City House Hotel?

No, pets are not allowed.

Island City House Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 780 out of 1002 reviews
Rating 8 - Good. 169 out of 1002 reviews
Rating 6 - Okay. 39 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 2 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the room, bathroom, kitchenette. Quite and comfortable. HATRED the cats!!
Stayed 4 nights in Mar 2025

8/10 Good

Kevin, Dayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Stacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is well kept and rooms very spacious and comfortable. Very quiet area of key west by short walk to ward and Duval . Parking is definitely an issue , we rented a golf cart , street parking is almost non existent and lots are $6 hour . There is an overnight lot a few blocks away for $15
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was awesome due to having a separate living area and kitchen area, the bed was soft and comfy, it was really spacious clean and safe. The pool was so nice and the garden area was spectacular I loved it.
Stayed 1 night in Mar 2025

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Mar 2025

10/10 Excellent

Torie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful setting, enjoyed the trickling water feature! Abundant greenery, relaxing porch with a very cozy vibe. I’d return.
Stayed 3 nights in Mar 2025

8/10 Good

Toni

Stayed 1 night in Mar 2025

10/10 Excellent

Toni Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Lovely place, staff amazing.
Stayed 1 night in Feb 2025

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were friendly and professional. Good location in relation to activities. The property needs updates.. the ceiling paint was stained and peeling, the mattress was terribly lumpy and uncomfortable and the furniture was very dated. There was construction happening at the property next door that was very loud- every day, all day for the 5 days we were there. Loud machinery, hammering, loud music from the workers. This was right next to the pool and could also be heard in our room. I was very disappointed that I wasn't able to relax and enjoy peaceful time by the pool.
Stayed 5 nights in Feb 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Would definitely recommend. The location was perfect .. close enough to walk to everything but on a side street which kept it quiet at night. The gardens were lovely and the staff was friendly and helpful. The furnishings were well worn, but not in a bad way... It was quaint and comfortable...

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Deborah

Travelled with family
Liked: Staff & service, amenities
Construction on street right in front of our unit.
Stayed 4 nights in Feb 2025

10/10 Excellent

Aurora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property in the perfect location! Loved my stay here.
Stayed 2 nights in Feb 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Lorraine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great location but choose room wisely

The location was excellent, safe with easy walking to many sights and restaurants. Our unit (Arch House number 1) was on a busy street so noisy. The place was very clean but had a musty, moldy smell and only the bathroom window opened so it was hard to fix. The two queen bedrooms were small but beds were comfy. No hooks for coats. Couch was so dirty we didn’t want to sit on it. Not comfortable to sleep on. Bathroom was tiny but functional. Staff was so friendly and professional. Pool was warm and amazing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 5 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 5 nights and had a wonderful time. I cannot say enough wonderful things about this property. The grounds were beautiful. The room had such Key West charm and the porch was where we spent most of our free time. The room was cleaned daily and bottles of water and granola bars were left for us each day. It’s those nice little touches that put it over the top. Easy to rent bikes on site. Perfect location. Highly recommend. My only recommendation is a step stool to get up in the main bed as it was a bit high to climb up on.
Stayed 5 nights in Jan 2025

6/10 Okay

Adamaris

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Dec 2024

10/10 Excellent

Evsen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very comfortable stay. Thank you!
Stayed 6 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

sland City House Hotel was a fantastic choice for our stay! The location is perfect, within walking distance of everything Key West has to offer. The property is clean, well-maintained, and charming, with a lovely atmosphere. We also enjoyed the fun Christmas lights, which added a festive touch. The staff went above and beyond, helping plan a special surprise that made our trip even more memorable. Highly recommend this hotel for anyone visiting the area!
Stayed 3 nights in Dec 2024

8/10 Good

Zarah Ana Mikaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay at Island City House Hotel. The rooms are spacious and clean. We had some issues with the AC in our room not really getting much lower than 70 during our stay but it wasn't too much of a concern. We enjoyed their pool area and it was nice to be able to use that despite the check in/check out time. We would definitely go back.
Stayed 3 nights in Dec 2024