Accor Hotels - accommodation in Khancoban

Stayed over Easter in a 'family' (2 room) place. Location was fantastic for walking, but no parking is provided so was a ~20 min to drop the car off. Staff were AMAZING, easily the nicest group of humans I've met in a hotel - the service provided is what made us overall enjoy this place. Food was AMAZING - breakfast (included) and dinner was incredible. The room was a big let down compared to the rest of the hotel which was really nicely decorated/well looked after. All the wood/paint in the bathroom was bubbling from water damage, there was loads of grout missing in the shower which made it look dirty and the rooms were very small for 5 people. We found a dead bug behind the curtains (the cleaners must have not fully opened them) and my daughter found a 5p coin (it wasn't ours) in the bed. Some of the power sockets were hanging off the wall or didn't work, the whole room needed some maintenance. The main bedroom had a double bed with limited space around it and the other 'bedroom' was filled with 3 single beds immediately as you came in the front door. It was fine for us for Easter but if we needed to store winter gear/bike gear there was very little space to hang up clothes to dry out. The carpets are very tired looking in the room. The rooms were quiet. Was great value, and would consider staying here again if they sorted out some of the issues in the room. Would recommend - but considering this when booking.

It was good

Spacious, clean and renovated units. Amazing mountain views from our window and the shower was sooo refreshing! We had one king and two single beds to use. I found the beds were comfortable but the pillows were a bit soft.