2/10 Terrible
Claude
20 Sept 2022
Disliked: Staff & service, property conditions & facilities
Nightmare
Claude
Stayed 4 nights in Sep 2022
Puma Garden and Suites
2.5 star property
Photo gallery for Puma Garden and Suites
Reviews
2.02.0 out of 10
Popular amenities
- Breakfast included
- Parking included
- Free Wi-Fi
- Laundry room
- Housekeeping
- 24/7 front desk
Explore the area
KG 282 St, Kigali, Kigali City
- Kigali Golf ClubPlace, Kigali Golf Club14 min walk
- University of KigaliPlace, University of Kigali3 min drive
- Kigali HeightsPlace, Kigali Heights3 min drive
- Kigali (KGL-Kigali Intl.)Airport, Kigali (KGL-Kigali Intl.)8 min drive
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About the area
Kigali
At Puma Garden and Suites you'll be within a 20-minute walk of Kigali Golf Club and 2.1 km (1.3 mi) from Rwanda Development Board. Highlights at this hotel include free daily breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities. Each morning free full breakfast is offered between 6:00 AM and 10:00 AM. .Sights within a 30-minute walk of this Remera hotel include Inema Art Center and Ivuka Arts Kigali.
What's nearby
- Kigali Golf Club - 14 min walk - 1.2 km
- Rwanda Development Board - 3 min drive - 2.3 km
- University of Kigali - 3 min drive - 1.9 km
- Inema Art Center - 3 min drive - 1.9 km
- Kigali Heights - 3 min drive - 2.3 km
Getting around
- Kigali (KGL-Kigali Intl.) - 19 min drive
Restaurants
- Mukati Na Butta - 4 min drive
- Ugarit Restaurant
- Sakae - 15 min walk
- Mocha Cafe - 4 min drive
- PILI PILI RESTAURANT - 3 min drive
About this property
Puma Garden and Suites
Free breakfast is available daily. Public spaces have free WiFi. Puma Garden and Suites also features laundry facilities and dry cleaning/laundry services. Free self parking is available.
This Kigali hotel is smoke free.
- 10 guestrooms or units
- Full breakfast (free)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- No smoking on site
Puma Garden and Suites offers 10 accommodations with complimentary slippers. Smart televisions come with satellite channels.
Bathrooms include a shower, children's slippers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Free secured self parking on site
- Limited on-site self parking
Food and drink
- Free full breakfast available daily 6:00 AM to 10:00 AM
Family friendly
- Laundry facilities
Conveniences
- 24-hour front desk
- Laundry facilities
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Dry cleaning/laundry service
- Housekeeping (daily)
Accessibility
- No lift
More
- Smoke-free property
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Children's slippers
- Shower
- Slippers
- Toothbrush and toothpaste
- Towels provided
Entertainment
- Smart TV with satellite channels
Policies
Check-in
Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a private host, not a professional engaged in trade or business.
This property accepts Visa, Mastercard and cash.
Property is also known as
Puma Garden and Suites Hotel
Puma Garden and Suites Kigali
Puma Garden and Suites Hotel Kigali
Frequently asked questions
Is parking available at Puma Garden and Suites?
Yep, Puma Garden and Suites has a free self car park.
Is Puma Garden and Suites family-friendly?
You bet! With amenities such as laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Puma Garden and Suites is a hit with families.
Does Puma Garden and Suites serve breakfast?
Sure does, complimentary full breakfast is offered daily from 6:00 AM to 10:00 AM.
Is there a free airport shuttle available at Puma Garden and Suites?
No, Puma Garden and Suites does not offer an airport shuttle service.
What time are check-in & check-out at Puma Garden and Suites?
Check-in begins at noon. Check-out time is 10:30 AM.
Are pets allowed at Puma Garden and Suites?
No, pets are not allowed.
Is there a golf course on site at Puma Garden and Suites?
There isn't one on site, but Kigali Golf Club is a short 16-minute walk away.
Puma Garden and Suites Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1
6.0/10
Cleanliness
2.0/10
Staff & service
4.0/10
Property conditions & facilities