See all properties
Save

First Group Hole in the Wall

3.5 star property

Photo gallery for First Group Hole in the Wall

Chalet, 4 Bedrooms, Sea View | Balcony view
Bungalow, 1 Bedroom
BBQ/picnic Area
Front of property – evening/night
Chalet, 3 Bedrooms, Sea View | Private kitchen

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Business services
  • Bar
The current price is NZ$42
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
Umthombe District, Mquanduli, King Sabata Dalindyebo, Eastern Cape, 5082
  • Place, Hole-in-the-Wall Beach
    ‪2 min walk‬
  • Place, Hole-in-the-Wall
    ‪10 min walk‬
  • Place, Coffee Bay Beach
    ‪15 min drive‬

Room options

View all photos for Chalet, 1 Bedroom

Premium bedding, in-room safe, iron/ironing board, bed sheets

Chalet, 1 Bedroom

  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalet, 2 Bedrooms

Premium bedding, in-room safe, iron/ironing board, bed sheets

Chalet, 2 Bedrooms

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Chalet, 3 Bedrooms, Sea View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Chalet, 3 Bedrooms, Sea View

  • 118 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 100 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Chalet, 3 Bedrooms

Superior Chalet, 3 Bedrooms

Superior Chalet, 3 Bedrooms

  • Sea view
  • 124 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Chalet, 4 Bedrooms, Sea View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Chalet, 4 Bedrooms, Sea View

  • 124 sq m
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Bed and 4 Single Beds

View all photos for 3 Bedroom, 7 Sleeper House

Premium bedding, in-room safe, iron/ironing board, bed sheets

3 Bedroom, 7 Sleeper House

  • 3 bedrooms
  • Sleeps 7
  • 2 Double Beds and 3 Single Beds

View all photos for Chalet, 3 Bedrooms, Sea View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Chalet, 3 Bedrooms, Sea View

  • Garden view
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Chalet, 1 Bedroom, Sea View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Chalet, 1 Bedroom, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Partial ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

  • Marina view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Chalet, 4 Bedrooms

Premium bedding, in-room safe, iron/ironing board, bed sheets

Economy Chalet, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 8
  • 2 Double Beds, 2 Single Beds and 2 Single Bunk Beds

View all photos for Chalet, 2 Bedrooms

Premium bedding, in-room safe, iron/ironing board, bed sheets

Chalet, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Bungalow, 1 Bedroom

Bungalow, 1 Bedroom

Bungalow, 1 Bedroom

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalet, 1 Bedroom

Premium bedding, in-room safe, iron/ironing board, bed sheets

Chalet, 1 Bedroom

  • Sea view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow, 1 Bedroom

Premium bedding, in-room safe, iron/ironing board, bed sheets

Bungalow, 1 Bedroom

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalet, 2 Bedrooms

Premium bedding, in-room safe, iron/ironing board, bed sheets

Chalet, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Chalet, 1 Bedroom

Premium bedding, in-room safe, iron/ironing board, bed sheets

Chalet, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalet, 3 Bedrooms, Ocean View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Chalet, 3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

About the area

King Sabata Dalindyebo

A family-friendly stay in King Sabata Dalindyebo awaits you at First Group Hole in the Wall. Within steps you'll find Hole-in-the-Wall Beach and Hole-in-the-Wall within a 20-minute stroll. Highlights at this beach hotel include a full-service spa, a restaurant and in-room kitchenettes. .A pampering day can include deep-tissue massages and Swedish massages along with facials, body treatments and aromatherapy. The restaurant, The Bell Buoy Restaurant, serves local and international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the kids' club, seasonal outdoor swimming pool and pool loungers as well as access to volleyball. Other amenities include a snack bar/deli and laundry facilities. There's also the convenience of free self parking. .With a stay at this 3.5-property class King Sabata Dalindyebo hotel, you'll be 10 km (6.2 mi) from Coffee Bay Beach and 16.6 km (10.3 mi) from Zithulele Hospital.

What's nearby

  • Hole-in-the-Wall Beach - 2 min walk - 0.2 km
  • Hole-in-the-Wall - 10 min walk - 0.8 km
  • Coffee Bay Beach - 15 min drive - 9.9 km
  • Zithulele Hospital - 29 min drive - 20.5 km

Getting around

  • Mthatha (UTT) - 130 min drive

Restaurants

  • ‪Fisherman's Tale at White Clay - ‬21 min drive
  • ‪The Rusty Wreck - ‬21 min drive
  • ‪Rock On Coffee Shop - ‬19 min drive
  • ‪Raptors view - ‬15 min drive
  • ‪Kaleidoscope - ‬19 min drive

About this property

First Group Hole in the Wall

First Group Hole in the Wall offers its guests a full-service spa and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A library, a terrace, and barbecue grills are also featured at the family-friendly First Group Hole in the Wall. Free self parking is available.

This 3.5-star King Sabata Dalindyebo hotel is smoke free.

  • 5 guestrooms or units
  • Conference rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
First Group Hole in the Wall offers 5 accommodations with a safe and free toiletries. This accommodation offers separate sitting areas. Beds feature premium bedding. Accommodation at this 3.5-star hotel has kitchenettes with full-sized fridge/freezers, microwaves and separate dining areas. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, Swedish massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Exterior
Garden Court Mthatha
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 6 reviews
The price is NZ$190
includes taxes & fees
3 Apr - 4 Apr
Garden Court Mthatha

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bell Buoy Restaurant

Things to do

  • Arcade/game room
  • Children's club
  • Full-service spa
  • Library
  • Playground
  • Seasonal outdoor pool
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Grocery/convenience store
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Separate dining area

More

  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hole Wall Lodge Mgxotyeni
Hole Wall Mgxotyeni
First Group Hole Wall Lodge King Sabata Dalindyebo
First Group Hole Wall Lodge
First Group Hole Wall King Sabata Dalindyebo
First Group Hole Wall
First Group Hole in the Wall Hotel
First Group Hole in the Wall King Sabata Dalindyebo
First Group Hole in the Wall Hotel King Sabata Dalindyebo

Frequently asked questions

What is the cancellation policy at First Group Hole in the Wall?

First Group Hole in the Wall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at First Group Hole in the Wall?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at First Group Hole in the Wall on 12 Apr 2026 start from NZ$42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at First Group Hole in the Wall?

Yep, First Group Hole in the Wall has a free self car park.

Are there any beaches close to First Group Hole in the Wall?

Yep, First Group Hole in the Wall is a short 15-minute walk from Hole-in-the-Wall. Fun beach activities include windsurfing and fishing.

Is there a spa on site at First Group Hole in the Wall?

Yep, there is an onsite spa at First Group Hole in the Wall. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does First Group Hole in the Wall have a pool?

First Group Hole in the Wall has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from January to December.

What makes First Group Hole in the Wall a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at First Group Hole in the Wall.

Is First Group Hole in the Wall family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as childcare services in the guestrooms, it's no surprise that First Group Hole in the Wall is a hit with families.

Is there a free airport shuttle available at First Group Hole in the Wall?

No, First Group Hole in the Wall does not offer an airport shuttle service.

Is there a bar or restaurant at First Group Hole in the Wall?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at First Group Hole in the Wall?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at First Group Hole in the Wall?

No, pets are not allowed.

First Group Hole in the Wall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 38 reviews
Rating 8 - Good. 12 out of 38 reviews
Rating 6 - Okay. 5 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 4 out of 38 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

3.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Wellemina

Stayed 4 nights in Feb 2024

8/10 Good

ANIL BISSESAR

Travelled with family
Liked: Cleanliness, staff & service

ZANDILE

THE WHOLE FACILITY EQUIRES AN UPGRADE. BUILDING CONSTRUCTION IS OF POOR QUALITY. A RE-THINK NEEDS TO BE DONE ON THE ARRANGEMENT OF THE INTERNAL OF YOUR BATHROOMS . YOU HAVE A FANTASTIC STAFF. I WOULD RECOMMEND ZANDILE FOR MANAGEMENT TRAINING. SHE WILL MAKE AN EXCELLENT MANAGER AT ONE OF YOUR RESORTS. BOTH YOUR RECEPTION STAFF HAVE GREAT DECISION MAKING SKILLS. USE IT TO YOUR ADVANTAGE.
Stayed 3 nights in Mar 2023

2/10 Terrible

Andrew

Travelled with family
Liked: Room comfort

What a pity

First you have to get to the resort where either road has pot holes that make driving extremely hazadous. It all started so well, met at the entrance by a man in a bow tie. The staff are really nice, friendly and attentive, but there is no leadership. Simple things like a float for the shop or bar. The moment you step out of the gates of the resort you are harrased by "tour guides". There are absolutely no amenities like other Wild Coast resorts. The place comes across as the illigetimate child the group have to acknowledge is in the family, but don't want much to do with it. Our lights went out at 10pm on the Saturday with 4.5 hour load shedding and we did not have any electricity til about 6pm the following day because when it was reported to when some one could be bothered to fix it took about 8 hours. There was no running water, meaning we could not shower or bath and owing to no electricity could not cook the food we brought or even make a hot drink. By then we had voted with our feet and left to face the dangerous journey back to Mquanduli through the potholes. I can safely say I will never darken their doorstep again. This is a resort desperate for some investment and leadership, because the scenery is absolutely stunning. This resort in particular was famous for its Seafood Supper, now the seafood is frozen, even the braai night is gone.
Stayed 2 nights in Dec 2022

4/10 Poor

Sokabo

Stayed 1 night in Oct 2022

10/10 Excellent

Gladys

Stayed 1 night in Sep 2022

8/10 Good

Siyasanga

Stayed 1 night in Jan 2022

2/10 Terrible

DC

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally unacceptable

Stayed 3 nights in Dec 2020

6/10 Okay

Fredrik E

Disliked: Cleanliness, staff & service

Not good free wifi room cleaning stay a week not roomcleanig

No reception. Will phone if room is ready still waiting. Free wifi room service and cleaning. Stayed a week no room cleaning. Room okay no fan must ask for toilet paper.
Stayed 5 nights in Nov 2020

8/10 Good

Johnny

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, old, food at the restaurant was bad, door to the room could not be locked properly
Stayed 1 night in Jan 2020

10/10 Excellent

Mohammed

Travelled with family
Liked: Staff & service, room comfort

Beautiful location

A beautiful setting and excellent on the Eastern Cape Wild Coast. Would love to return to the Hole in the Wall. The self catering units we stayed in had stunning views. The units do need some maintenance and care, but overall an enjoyable stay.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Hole on the wall holiday

Good stay at hole in the wall, only problem was there were people drinking wine in the pool, although there is a board showing no drinking in the pool and one of the ladies took off her clothes, and there was not enough oversight by security to stop this. Drive to the hole in the wall is challenging with many potholes on the tar road and the gravel road is bad if using the gps.
Stayed 6 nights in Oct 2019

8/10 Good

moses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very much well enjoyed by the entire family of 5
Stayed 4 nights in Sep 2019

8/10 Good

Erhard

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

KARL

Liked: Cleanliness, staff & service, room comfort

Stunning ocean views from Hotel.

What a wonderful view from our hotel room and the walk to the hole is not so far and it is stunning out there. The hotel room needs attention, the one fridge is not up to standards, shelves are missing, as well as the stove looks not good. The people that try to sell goods outside the fence are very annoying. The last 30km to Hole in the Wall Hotel is very very bad, make sure to take the road via Coffee Bay, that is a much better option.
Stayed 3 nights in Mar 2019

10/10 Excellent

Curé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Trina, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff close to the beach with good spa service
Stayed 1 night in Sep 2018

10/10 Excellent

Rieka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at Home in the Wall hotel

We stayed very good. Everybody were very friendly and we felt save and secured. Will definately visit again
Stayed 2 nights in May 2018

8/10 Good

Christo

Liked: Cleanliness, staff & service

Pleasant Surprise

The hotel is an unexpected haven of comfort and good food in a very remote place. The rooms are old but in reasonable condition. Enjoyed the walk to the Hole in the Wall. Road access is just OK in the dry (lot of potholes) but in the wet it’s 4x4 stuff (adds a chunk of fun to the journey). If that’s what you enjoy it’s great. Great areas for cycling and some hiking.

10/10 Excellent

Hermanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in the Wild Coast

The resort is great, its fully self catering. Close access to the beach and only about 10 minutes walk to hole in the wall. Be sure to buy all your groceries in one of the big cities before your arrival as you wont find any supermarkets nearby. This is a very rural area. They do have a restaurant and small shop selling charcoal and some sweets.

10/10 Excellent

Frikkie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely!!!!

It was amazing!
Stayed 1 night in Nov 2017

10/10 Excellent

predoshni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hole in the wall

Lovely and relaxing. The Hole in the wall is amazing to see. Drive there a bit hectic as the roads are bad and a 4*4 is definately needed. It is helpful to get the local "guides" to take you to the hole in the wall and boiling point but negotiate price first. Accomodation and restaurant was very good.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Stay in February.

Reception could not find our booking as says head office was on the computer. The restaurant did not have lettuce, feta or haloumi cheeses also after one beer did not have any more of that kind, also only 3 types of white wine, very expensive. The chalet was average clean, chair in the lounge broken and second day no water after they said it was repaired, so left on the 3rd day unable to shower etc. staff did not seem bothered about anything. Very disappointed overall.