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The Burton Hotel and Cloud Nine

3.0 star property

Photo gallery for The Burton Hotel and Cloud Nine

Indoor pool
Golf
Deluxe Double Room
Banquet hall
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
The current price is NZ$319
includes taxes & fees
4 June - 5 June

Explore the area

View map
1 Mill Street, Kington, England, HR5 3BQ
  • Place, Hergest Croft Gardens
    ‪15 min walk‬
  • Place, Royal Welsh Showground
    ‪32 min drive‬
  • Place, Malvern Hills
    ‪63 min drive‬

Room options

View all photos for Deluxe Double Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Kington

At The Burton Hotel and Cloud Nine you'll be within a 15-minute walk of Hergest Croft Gardens and 2.3 km (1.4 mi) from Small Breeds Farm Park and Owl Centre. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Cloud 9 Spa can include hot stone massages, Swedish massages and mani/pedis along with access to the sauna and steam room. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and sauna as well as access to mini golf. Business travelers can take advantage of meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and laundry facilities. Free English breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of free self parking. .With a stay at this 3-property class Kington hotel, you'll be 29.8 km (18.5 mi) from Brecon Beacons National Park.

What's nearby

  • Hergest Croft Gardens - 15 min walk - 1.3 km
  • Royal Welsh Showground - 32 min drive - 41.0 km
  • Ludlow Castle - 39 min drive - 42.0 km
  • Elan Valley - 51 min drive - 52.5 km
  • Malvern Hills - 63 min drive - 69.6 km

Getting around

  • Leominster Station - 20 min drive
  • Birmingham Airport (BHX) - 90 min drive

Restaurants

  • ‪Boat Inn - ‬13 min drive
  • ‪The Harp - ‬7 min drive
  • ‪The Stagg Inn - ‬4 min drive
  • ‪The Red Lion - ‬9 min drive
  • ‪Tram Inn - ‬7 min drive

About this property

The Burton Hotel and Cloud Nine

The Burton Hotel and Cloud Nine offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A fitness centre, a sauna, and spa services are also featured at the business-friendly The Burton Hotel and Cloud Nine. Self parking is free.

This 3-star Kington hotel is smoke free.

  • 25 guestrooms or units
  • Conference rooms
  • English breakfast (free)
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Burton Hotel and Cloud Nine offers 25 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

This Kington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cloud 9 Spa has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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4.3 out of 5, Excellent, 1,006 reviews
The price is NZ$241
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 8 April 2026 to 5 June 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Burton Hotel Cloud Nine Kington

Burton Hotel Cloud Nine

Burton Cloud Nine Kington

Burton Cloud Nine

The Burton Hotel Cloud Nine

The Burton Cloud Nine Kington

The Burton Hotel and Cloud Nine Hotel

The Burton Hotel and Cloud Nine Kington

The Burton Hotel and Cloud Nine Hotel Kington

Frequently asked questions

What is the cancellation policy at The Burton Hotel and Cloud Nine?

The Burton Hotel and Cloud Nine offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Burton Hotel and Cloud Nine?

As of 28 May 2026, prices found for a 1-night stay for 2 adults at The Burton Hotel and Cloud Nine on 4 Jun 2026 start from NZ$319, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Burton Hotel and Cloud Nine?

Yep, The Burton Hotel and Cloud Nine has a free self car park.

Is there a spa on site at The Burton Hotel and Cloud Nine?

Yep, Cloud 9 Spa is available for guests. It has a steam room and a sauna. You'll enjoy services like hot stone massages.

Does The Burton Hotel and Cloud Nine have a pool?

The Burton Hotel and Cloud Nine has an indoor pool. The property will be renovating the swimming pool from April 8 2026 until June 5 2026 (completion date subject to change).

Is The Burton Hotel and Cloud Nine family-friendly?

You bet! With amenities such as children's meals and on-site mini golf, as well as free infant beds in the guestrooms, it's no surprise that The Burton Hotel and Cloud Nine is a hit with families.

Does The Burton Hotel and Cloud Nine serve breakfast?

Yeah, free English brekkie is available daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at The Burton Hotel and Cloud Nine?

No, The Burton Hotel and Cloud Nine does not offer an airport shuttle service.

Is there a bar or restaurant at The Burton Hotel and Cloud Nine?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Burton Hotel and Cloud Nine?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Burton Hotel and Cloud Nine?

No, only service animals are allowed.

The Burton Hotel and Cloud Nine Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 195 out of 302 reviews
Rating 8 - Good. 86 out of 302 reviews
Rating 6 - Okay. 16 out of 302 reviews
Rating 4 - Poor. 4 out of 302 reviews
Rating 2 - Terrible. 1 out of 302 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

RICHARD

Stayed 1 night in Feb 2026

4/10 Poor

Ahmad

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very old-fashioned building, unfriendly staff, and the staff didn't even help me connect to the Wi-Fi. However, the food and swimming were excellent.
Stayed 1 night in Feb 2026

8/10 Good

Harrison

Liked: Cleanliness, amenities, property conditions & facilities
Leisure facilities were very good
Stayed 1 night in Feb 2026

10/10 Excellent

Jodie

Stayed 1 night in Feb 2026

8/10 Good

Stephen

Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff where very welcoming and friendly, food was fantastic 👌
Stayed 1 night in Jan 2026

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Ideal 3 night break away. Made good use of the facilities, all the staff an asset to the hotel. Room spotlessly clean along with all the changing areas in the spa and hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Great venue for a chilled new year break with walking in the local area and relaxing in the spa.
Stayed 2 nights in Dec 2025

8/10 Good

Franc

Liked: Cleanliness, staff & service, amenities
All the staff were brilliant, so friendly and helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Jayne

Stayed 1 night in Dec 2025

10/10 Excellent

ANDY

Stayed 1 night in Dec 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent food, lovely room and friendly staff.
Stayed 6 nights in Dec 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Everything was good. There was nothing I can say that was not good. The toilet was low in the accessible bathroom but I am tall so it would not have been a problem for the average person.
Stayed 1 night in Nov 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Staff very welcoming. Room was comfy and clean. Pool and gym were great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities
All staff were wonderful
Stayed 2 nights in Nov 2025

6/10 Okay

Kulvinder

Liked: Staff & service
Very outdated bar and restaurant area, we were in the new building which was a bit more modern. Spa wouldn’t really call it a spa either it’s more of a leisure centre with a hot tub unfortunately
Stayed 1 night in Oct 2025

8/10 Good

Imad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team and lovely stay - The girls at reception were so helpful and sweet, exactly what we needed, thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , nice spa and good food
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service throughout
Stayed 1 night in Oct 2025

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old hotel, comfy room, good food with leasure facilities. Enjoyed my stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very helpful and the room was very clean and the choice of evening meals was really good
Stayed 2 nights in Oct 2025

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite and very helpful staff at reception and dining. Lovely breakfast and excellent accommodation. Me and partner had a very Special time together 10/10
Stayed 1 night in Oct 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Gym, pool and overall site. Friendly staff, decent food. Will be staying again
Stayed 3 nights in Sep 2025