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ROYAL CITY HOTEL-GARDEN

Property class: 3

Photo gallery for ROYAL CITY HOTEL-GARDEN

Exterior
Front of property
Restaurant
Terrace/patio
Room

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
897, Kisumu, Kisumu County, 40100
  • Place, Kisimu museum
    ‪12 min walk‬
  • Place, Kisumu Clock Tower
    ‪20 min walk‬
  • Place, Masai Craft Market
    ‪2 min drive‬
  • Airport, Kisumu (KIS)
    ‪6 min drive‬

Room options

View all photos for Standard Single Room

Room

Standard Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Room

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Room

Executive Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Kisumu

An all-inclusive stay in Kisumu awaits you at ROYAL CITY HOTEL-GARDEN. You'll be within a 20-minute walk of Kisimu museum and 1.9 km (1.2 mi) from Kisumu Clock Tower. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a conference centre. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. .With a stay at this 3-property class Kisumu hotel, you'll be 2 km (1.2 mi) from Masai Craft Market and 2.9 km (1.8 mi) from The West End Shopping Mall.

What's nearby

  • Kisimu museum - 12 min walk - 1.0 km
  • Kisumu Clock Tower - 20 min walk - 1.7 km
  • Masai Craft Market - 2 min drive - 1.9 km
  • Kisumu Impala Sanctuary - 4 min drive - 3.3 km
  • Dunga Bay - 4 min drive - 3.7 km

Getting around

  • Kisumu (KIS) - 12 min drive

Restaurants

  • ‪Java United Mall - ‬17 min walk
  • ‪Artcaffe Gastro Bar - ‬17 min walk
  • ‪Rooftop Bar & Lounge - ‬2 min drive
  • ‪KFC - ‬17 min walk
  • ‪Mamba - ‬11 min walk

About this property

ROYAL CITY HOTEL-GARDEN

ROYAL CITY HOTEL-GARDEN is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

5 meeting rooms and coworking spaces are available. Event space at this hotel measures 1500 square feet (139 square metres) and includes a conference centre. ROYAL CITY HOTEL-GARDEN also features an outdoor pool, a garden, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Kisumu hotel.

  • 45 guestrooms or units
  • Conference rooms
  • 1500 sq ft of conference space
  • 139 sq. m of conference space
  • Manager's reception (free)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
ROYAL CITY HOTEL-GARDEN offers 45 air-conditioned accommodations, with complimentary slippers. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead.

This Kisumu hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include printers and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Pool
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  • Parking included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: KES 500 to 2,000 for adults and KES 500 to 1,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 5 meeting rooms
  • Conference centre (1,500 square foot of space)
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Printer

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 5000.0 per day.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KES 500 to 2000 for adults and KES 500 to 1500 for children
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: KES 5000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, American Express and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

Property Registration Number CPR/2010/24587

Property is also known as

ROYAL CITY HOTEL-GARDEN Hotel
ROYAL CITY HOTEL-GARDEN Kisumu
ROYAL CITY HOTEL-GARDEN Hotel Kisumu

Frequently asked questions

What is the cancellation policy at ROYAL CITY HOTEL-GARDEN?

ROYAL CITY HOTEL-GARDEN offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at ROYAL CITY HOTEL-GARDEN?

Yep, ROYAL CITY HOTEL-GARDEN has a free self car park.

Does ROYAL CITY HOTEL-GARDEN have a pool?

ROYAL CITY HOTEL-GARDEN has an outdoor pool.

What makes ROYAL CITY HOTEL-GARDEN a romantic place to stay?

Couples dining and a champagne service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at ROYAL CITY HOTEL-GARDEN.

Does ROYAL CITY HOTEL-GARDEN serve breakfast?

Yeah, buffet breakfast is served daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at ROYAL CITY HOTEL-GARDEN?

No, ROYAL CITY HOTEL-GARDEN does not offer an airport shuttle service.

Is there a bar or restaurant at ROYAL CITY HOTEL-GARDEN?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at ROYAL CITY HOTEL-GARDEN?

Check-in begins at noon. Check-out time is 10:00 AM.

Are pets allowed at ROYAL CITY HOTEL-GARDEN?

No, pets are not allowed.

ROYAL CITY HOTEL-GARDEN Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is not for people traveling with children. It can only be described as a love hotel or sex hotel. There are no room numbers, just names like plum, lemon, melon... The dining area had torn linen and there were men and women behaving and talking sexually inappropriately infront of children. If you are looking for a hot night then this is for you. There is even a note in a folder in the room about luck of security.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Internet provision was very weak and unstable Promises to fix the problem were many but never happened.
Stayed 2 nights in Mar 2023
Verified review

2/10 Terrible

Stayed 2 nights in May 2025