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Hotel Kaiserhof

5.0 star property
Luxurious slopeside hotel with 5 restaurants

Photo gallery for Hotel Kaiserhof

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Property video
2 bars/lounges, poolside bar
Couples treatment room(s), sauna, steam room, body treatments
Poolside bar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Pool
The current price is NZ$1,183
includes taxes & fees
28 Oct - 29 Oct

Explore the area

View map
Harmstätt 8 , Ellmau, Tirol, 6352
  • Place, Bergdoktorhaus
    ‪13 min walk‬
  • Place, Ellmau Ski Resort and Village
    ‪2 min drive‬
  • Place, Hartkaiser Gondola
    ‪2 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 58 sq m
  • 9 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room

Double Room | Living area

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 70 sq m
  • 4 bedrooms
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Ellmau

A luxury stay in Ellmau awaits you at Hotel Kaiserhof. You'll be within a 15-minute walk of Bergdoktorhaus and 1.7 km (1 mi) from Hartkaiser Gondola. Highlights at this ski hotel include 5 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at PanoramaSpa & Spa PurPur can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. For a drink, you can stop by the hotel's own poolside bar. With ski-in ski-out access, there's more time for downhill skiing, and you'll find ski storage and ski passes on site. Additionally, you'll find an outdoor swimming pool, an indoor swimming pool and free Wi-Fi in public areas. Free cooked-to-order breakfast is available daily between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .In proximity to this 5-property class Ellmau hotel you'll find Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn.

What's nearby

  • Bergdoktorhaus - 13 min walk - 1.1 km
  • Ellmau Ski Resort and Village - 2 min drive - 1.1 km
  • Hartkaiser Gondola - 2 min drive - 1.1 km
  • KaiserBad Ellmau - 6 min drive - 3.8 km
  • Astberg Ski Lift - 6 min drive - 4.5 km

Getting around

  • Oberndorf in Tirol Station - 15 min drive
  • Franz Josef Strauss International Airport (MUC) - 115 min drive

Restaurants

  • ‪Ellmauer Hof - ‬6 min drive
  • ‪Gasthaus Lobewein - ‬5 min drive
  • ‪Bettina - ‬3 min drive
  • ‪Fabels, Ellmau - ‬3 min drive
  • ‪Blattlalm Going - ‬16 min drive

About this property

Hotel Kaiserhof

Luxurious slopeside hotel with 5 restaurants
Have fun with on-site winter activities, including downhill skiing and snowshoeing, and in warmer months enjoy mountain biking and hiking. After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There are 5 restaurants on site, along with a nearby snack bar/deli. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary children's club, a sauna and a fitness centre. Free self parking and valet parking are available. A complete renovation of Hotel Kaiserhof was completed in August 2020.

This 5-star Ellmau hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 4 levels
  • 5 dining venues
  • 2 bars or lounges
  • Cooked-to-order breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar by the pool
Hotel Kaiserhof offers 52 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes day beds. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and first-run films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Ellmau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

PanoramaSpa & Spa PurPur has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Similar properties

Couples treatment room(s), sauna, steam room, Turkish bath/hammam
Grand Tirolia Kitzbühel - Member of Hommage Luxury Hotels Collection
  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.7 out of 5, Exceptional, 157 reviews
The price is NZ$509
includes taxes & fees
16 Nov - 17 Nov
Grand Tirolia Kitzbühel - Member of Hommage Luxury Hotels Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Billiards/pool table
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowshoeing
  • Steam room
  • Wine tasting room
  • Winery release events

Family friendly

  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Renovated entire property - August 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • CD player
  • First-run films
  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 360 per room (one-way)
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Kaiserhof Ellmau
Kaiserhof Ellmau
Hotel Kaiserhof Hotel
Hotel Kaiserhof Ellmau
Hotel Kaiserhof Hotel Ellmau

Frequently asked questions

What is the cancellation policy at Hotel Kaiserhof?

Hotel Kaiserhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Kaiserhof?

As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Kaiserhof on 28 Oct 2025 start from NZ$1,168.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Kaiserhof?

Yep, Hotel Kaiserhof has a free self car park and free valet parking.

Is there a spa on site at Hotel Kaiserhof?

Yep, PanoramaSpa & Spa PurPur is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Hotel Kaiserhof have a pool?

Hotel Kaiserhof has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May to September.

What luxury perks are available at Hotel Kaiserhof?

Hotel Kaiserhof features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with premium bedding and late-night room service.

What makes Hotel Kaiserhof a romantic place to stay?

Couples spa treatments and wine-tasting room, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Kaiserhof.

Is Hotel Kaiserhof family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hotel Kaiserhof is a hit with families.

Does Hotel Kaiserhof serve breakfast?

Yeah, complimentary cooked-to-order brekkie is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Kaiserhof?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Kaiserhof?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Kaiserhof?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Kaiserhof?

Dogs are welcome at Hotel Kaiserhof, with food and water bowls on offer.

Hotel Kaiserhof Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdulaziz

Stayed 3 nights in May 2025

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Best

Stayed 5 nights in Feb 2022

10/10 Excellent

Dirk, Dresden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
… it was perfect …
Stayed 2 nights in Nov 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Jaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nas pobyt v hotelu byl ve vsem perfektni.Chvalime k nam srdecny pristup a ochota majitelu hotelu.Radi se tam vratime.Priroda je krasna s velkou moznosti vyletu,ktere jsme tez uskutecnili.Pozdravujeme timto hostitele.Hlavacovi
Stayed 3 nights in Jun 2018