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Best Western Knoxville Suites - Downtown

2.5 star property

Photo gallery for Best Western Knoxville Suites - Downtown

Lobby
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Free daily full breakfast
Lobby
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$191
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
5317 Pratt Rd, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪4 min drive‬
  • Place, Knoxville Convention Center
    ‪6 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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  • Parking included
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4.2 out of 5, Very good, 613 reviews
The price is NZ$163
includes taxes & fees
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About the area

Knoxville

At Best Western Knoxville Suites - Downtown, you'll be 8.6 km (5.3 mi) from University of Tennessee. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning free full breakfast is offered between 6:00 AM and 9:00 AM. .Attractions within a 10-minute drive of this Inskip hotel include Knoxville Convention Center and Neyland Stadium.

What's nearby

  • Knoxville Expo Center - 4 min drive - 2.4 km
  • Knoxville Convention Center - 6 min drive - 9.5 km
  • University of Tennessee - 6 min drive - 9.9 km
  • Neyland Stadium - 7 min drive - 10.9 km
  • Thompson–Boling Arena - 8 min drive - 10.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬19 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Starbucks - ‬7 min walk

About this property

Best Western Knoxville Suites - Downtown

Best Western Knoxville Suites - Downtown offers its guests an indoor pool, a hot tub, and a fitness centre. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Knoxville Suites - Downtown. Free self parking is available.

This Knoxville hotel is smoke free.

  • 58 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Best Western Knoxville Suites - Downtown offers 58 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Stereo

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Frequently asked questions

Is parking available at Best Western Knoxville Suites - Downtown?

Yep, Best Western Knoxville Suites - Downtown has a free self car park.

How much does it cost to stay at Best Western Knoxville Suites - Downtown?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at Best Western Knoxville Suites - Downtown on 5 Apr 2026 start from NZ$191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Knoxville Suites - Downtown have a pool?

Best Western Knoxville Suites - Downtown has an indoor pool.

Is Best Western Knoxville Suites - Downtown family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Knoxville Suites - Downtown is a hit with families.

Does Best Western Knoxville Suites - Downtown serve breakfast?

Yeah, our guests give a thumbs up to the free full brekkie here! Served daily from 6:00 AM to 9:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Knoxville Suites - Downtown?

No, Best Western Knoxville Suites - Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Knoxville Suites - Downtown?

Check-in begins at 3 PM. Check-out time is 11 AM.

Best Western Knoxville Suites - Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 396 out of 1009 reviews
Rating 8 - Good. 286 out of 1009 reviews
Rating 6 - Okay. 162 out of 1009 reviews
Rating 4 - Poor. 100 out of 1009 reviews
Rating 2 - Terrible. 65 out of 1009 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Mischa

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was fine
Stayed 2 nights in Dec 2025

8/10 Good

Avelino

Stayed 4 nights in Dec 2025

4/10 Poor

Jaroslaw

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The room, including bathroom, needs deep cleaning! The beds were uncomfortable and very squicky!!! The hotel smell like must!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Kristi, Kansas City

Stayed 1 night in Dec 2025

8/10 Good

Jan

Stayed 1 night in Dec 2025

10/10 Excellent

Kirstie

Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Clean room. Wonderful breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Deneitra

Stayed 1 night in Dec 2025

10/10 Excellent

Dana

Liked: Cleanliness, property conditions & facilities
Very clean room .. comfortable bed .. staff was helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a little skeptical of renting this place after reading some if the reviews but I decided to give them a try and am so glad I did. The place has some wear but they are doing a good job with the upkeep. The staff is super friendly. The breakfast is a decent breakfast. They had cereal, oatmeal, yogurt, pastries, teast, waffles, eggs or cheese omlets, sausage and biscuits. The staff in the breakfast room was on top of things keeping the food restocked. We would definitely stay here again when in town for the Vols games.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jess

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel and room, great place to stay if you are in town for a Vols Game.
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Nov 2025

8/10 Good

Krista, Hebron

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Large clean room. Friendly staff. Decent breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Jay

Stayed 2 nights in Nov 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room staff was good
Stayed 1 night in Nov 2025

8/10 Good

David

Business traveller
Disliked: Property conditions & facilities
Items on breakfast often cold. Limited selection . No milk
Stayed 4 nights in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Good pillows, clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Morgan

Stayed 1 night in Nov 2025

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good size room. Liked there were two sinks
Stayed 3 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Nov 2025

4/10 Poor

Hannah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 3 nights in Nov 2025

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
Don’t expect any customer service at all.
Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Very clean! Very polite employees
Stayed 2 nights in Nov 2025

10/10 Excellent

Phyllis, Wilmington

Liked: Cleanliness, property conditions & facilities
Staff very helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with the large and pleasant suite. Looked and smelled bright and clean. Breakfast was plentiful and typical for hotel self serve Very convenient for our visit to U of Tenn. We will stay again and recommend
Stayed 1 night in Nov 2025