Comfort Inn & Suites Knoxville West

2.5 star property
Hotel in Knoxville with free breakfast and fitness centre

Photo gallery for Comfort Inn & Suites Knoxville West

Free daily continental breakfast
Lobby
Lobby
Seasonal outdoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
The current price is NZ$195
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
7737 Kingston Pike, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪1 min walk‬
  • Place, University of Tennessee
    ‪9 min drive‬
  • Place, Neyland Stadium
    ‪11 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Sofa bed
Blackout curtains
  • 5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Knoxville

Comfort Inn & Suites Knoxville West places you steps from West Town Mall and within a 15-minute stroll of Regal Cinebarre West Town Mall. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .Enjoy the gym and seasonal outdoor swimming pool. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this Bearden hotel include University of Tennessee and Knoxville Convention Center.

What's nearby

  • West Town Mall - 1 min walk - 0.0 km
  • Turkey Creek Shopping Center - 8 min drive - 11.8 km
  • University of Tennessee - 9 min drive - 11.2 km
  • Thompson–Boling Arena - 11 min drive - 14.3 km
  • Neyland Stadium - 11 min drive - 14.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Loco Burro - ‬9 min walk

About this property

Comfort Inn & Suites Knoxville West

Hotel in Knoxville with free breakfast and fitness centre
Comfort Inn & Suites Knoxville West offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn & Suites Knoxville West. Free self parking is available.
  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • Conference rooms
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in June and close in August.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Frequently asked questions

What is the cancellation policy at Comfort Inn & Suites Knoxville West?

Comfort Inn & Suites Knoxville West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn & Suites Knoxville West?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites Knoxville West on 12 Oct 2025 start from NZ$195.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn & Suites Knoxville West?

Yep, Comfort Inn & Suites Knoxville West has a free self car park and free RV/bus/truck parking.

Does Comfort Inn & Suites Knoxville West have a pool?

Comfort Inn & Suites Knoxville West has a seasonal outdoor pool. The pool is open from June to August.

Is Comfort Inn & Suites Knoxville West family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Comfort Inn & Suites Knoxville West is a hit with families.

Does Comfort Inn & Suites Knoxville West serve breakfast?

You bet, free continental breakfast is on offer weekdays between 6:00 AM and 9:00 AM and weekends between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Comfort Inn & Suites Knoxville West?

No, Comfort Inn & Suites Knoxville West does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn & Suites Knoxville West?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Inn & Suites Knoxville West?

No, only service animals are allowed.

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 388 out of 892 reviews
Rating 8 - Good. 276 out of 892 reviews
Rating 6 - Okay. 109 out of 892 reviews
Rating 4 - Poor. 69 out of 892 reviews
Rating 2 - Terrible. 50 out of 892 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pool and well kept rooms and great breakfast
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, amenities
The bathroom was outdated.
Stayed 1 night in Jun 2025

2/10 Terrible

Cody

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Water leaking into the floors. Ice bucket and fridge were covered in mold. No water pressure. No extra stuff for the sofa bed. Paid more for one night here than it was worth. Absolutely horrible. Will not recommend
Stayed 1 night in Jun 2025

2/10 Terrible

Nathaniel

Travelled with family
Disliked: Property conditions & facilities
Everything was damp and moldy. They clearly had flooding or severe water damage that was not rectified correctly. It was gross.
Stayed 1 night in Jun 2025

8/10 Good

Eric

Stayed 1 night in Jun 2025

6/10 Okay

Ed

Business traveller
This is an older property that needs upgrading, like new carpeting. The pool was not open due to mechanical problems. The breakfast was nice.
Stayed 8 nights in Jun 2025

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Stayed 1 night in Jun 2025

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Geoff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn’t stay there again. Elevator didn’t work. Ice machines didn’t work
Stayed 1 night in Jun 2025

2/10 Terrible

Barbara

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Kristine

Liked: Staff & service
Bathroom door could not be locked.
Stayed 2 nights in May 2025

4/10 Poor

Robert

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Needs multiple repairs!

3 out of 4 ice machines out of order. Working machine on 4th florr but elevator out of order. Rear entrance to hotel had missing lock. No control in room for TV. Pool closed.
Stayed 1 night in Jun 2025

8/10 Good

Esther

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
We had a comfortable stay and the location was great. The bathroom wasn't cleaned very well on arrival but staff came to clean it for us. We were sad the pool was closed for maintenance as that was partly why we chose this spot!
Stayed 5 nights in May 2025

8/10 Good

Nicholaos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Cleanliness, room comfort
The room was a weird layout. No light above the bathroom mirror. The carpet smelled like urine. No closet or clothes hangers. The toilet barely flushed. But the staff was nice and swift with fixing the toilet when it did eventually get clogged.
Stayed 3 nights in May 2025

8/10 Good

Cynthia

Stayed 1 night in May 2025

4/10 Poor

Michelle, Trabuco Canyon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty. Tired and front desk staff mostly unavailable. But breakfast was decent and it was quiet despite being next to freeway
Stayed 1 night in May 2025

6/10 Okay

Jackie

Disliked: Amenities, property conditions & facilities
Very run down property. Toilet was dirty and the door to the room had been broken into due to the broken door part next to the lock. Carpets are filthy.
Stayed 1 night in May 2025

4/10 Poor

Kathleen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was utterly disgusting. First, the door to my room had extensive damage around it as if somebody had attempted to break in and it was never repaired. There was SO many hairs that did no belong to my friend or I between the sheets, making one question whether or not that they had been truly cleaned. Speaking of bedding, the "covers" on the duvets were just sheets tucked in to look like a duvet cover. The duvet itself was yellowed from long use and it likely had been a lONG time since it had been cleaned. Stains everywhere all over the furniture. Cracks in the ceiling that were filled with toilet paper to look liek they were filled. Old areas in the shower that looked like bugs that had been killed that were never cleaned off. Good: breakfast had variety and kitchen staff was polite. cons: cleanliness - it was disgusting and I felt unsafe.
Stayed 2 nights in May 2025

4/10 Poor

Kathleen

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Upon entering it looked like a nice place, but this hotel was a total dump. There was no duvet covers on the (yellow-stained) comforters; instead, they were wrapped in two sheets to make it look like it was a comforter. Both beds had hairs all over that did not belong to my friend or myself. The door to our room had extensive damage near the lock, as if somebody had seriously tried to break in. The remote control has likely never been clean - the amount of dirt, gunk, and filth on it was disturbing (and I am not a clean freak). There were stains all over the walls, so many random stains all over the various furnitures, cracks in the ceiling filled with toilet paper to make it less obvious. The good: nice breakfast, the downstairs staff was polite.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay in knoxville TN

Very nice hotel, needed a good management to ensure the hotel is kept cleaner and well maintained.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed, quiet. The breakfast was good.
Stayed 2 nights in Mar 2025

8/10 Good

Mlela

Travelled with family
Liked: Staff & service
The staff were very friendly, professional and helpful. Any issues were dealt with promptly and the breakfast was quite good. The property does need a bit of updating, but it was affordable and met our need.
Stayed 3 nights in Apr 2025

6/10 Okay

Wendy, Citrus Springs

Liked: Staff & service
Disliked: Property conditions & facilities
Needs updating. Felt like cheap apartment complex and not hotel
Stayed 1 night in May 2025

8/10 Good

Sidney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025