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Comfort Inn & Suites Knoxville West

Property class: 2.5

Photo gallery for Comfort Inn & Suites Knoxville West

A hotel lobby with two red armchairs, a small table with a plant, framed pictures on the wall, and a fireplace.
A hotel room with a large bed, bedside tables, a desk, a flat-screen TV, and a door leading to another room.
A hotel lobby with a reception desk, seating area with chairs and ottomans, framed pictures on the walls, and a fireplace.
A buffet setup with various food items and a coffee station.
A hotel room with a sofa, a desk with a chair, a small table, a kitchenette, and two wall-mounted lamps.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$164
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
7737 Kingston Pike, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪1 min walk‬
  • Place, Regal Cinebarre West Town Mall
    ‪6 min walk‬
  • Place, Regal Downtown West
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

A hotel room with a bed, a blue sofa, a small table, and two lamps.

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a TV, a desk, and a minibar.

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(58 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

A hotel room with a large bed, two bedside tables, a nightstand, a red patterned bedspread, and two wall-mounted lamps.

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a nightstand, a red patterned bedspread, and two wall-mounted lamps.

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, bedside tables, a desk, a flat-screen TV, and a door leading to another room.

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, two bedside tables, a nightstand, a red patterned bedspread, and two wall-mounted lamps.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a door leading to a hallway.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a desk, a TV, and a door.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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WoodSpring Suites Knoxville West

West Hills
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
8.2 out of 10, Very good, 782 reviews
The price is NZ$166
includes taxes & fees
1 Nov - 2 Nov
WoodSpring Suites Knoxville West

About the area

Knoxville

Comfort Inn & Suites Knoxville West places you steps from West Town Mall and within a 15-minute stroll of Regal Cinebarre West Town Mall. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .Enjoy the gym and seasonal outdoor swimming pool. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this Bearden hotel include University of Tennessee and Knoxville Convention Center.

What's nearby

  • West Town Mall - 1 min walk - 0.1 km
  • Regal Cinebarre West Town Mall - 6 min walk - 0.6 km
  • Regal Downtown West - 16 min walk - 1.4 km
  • West Hills Tennis Center - 18 min walk - 1.5 km
  • University of Tennessee - 9 min drive - 15.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪King Gyro - ‬8 min walk
  • ‪Texas Roadhouse - ‬8 min walk

About this property

Comfort Inn & Suites Knoxville West

Comfort Inn & Suites Knoxville West offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn & Suites Knoxville West. Free self parking is available.
  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • Conference rooms
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in June and close in August.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Frequently asked questions

What is the cancellation policy at Comfort Inn & Suites Knoxville West?

Comfort Inn & Suites Knoxville West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn & Suites Knoxville West?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites Knoxville West on 1 Nov 2026 start from NZ$164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn & Suites Knoxville West?

Yep, Comfort Inn & Suites Knoxville West has a free self car park and free RV/bus/truck parking.

Does Comfort Inn & Suites Knoxville West have a pool?

Comfort Inn & Suites Knoxville West has a seasonal outdoor pool. The pool is open from June to August.

Is Comfort Inn & Suites Knoxville West family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Comfort Inn & Suites Knoxville West is a hit with families.

Does Comfort Inn & Suites Knoxville West serve breakfast?

You bet, free continental breakfast is on offer weekdays between 6:00 AM and 9:00 AM and weekends between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Comfort Inn & Suites Knoxville West?

No, Comfort Inn & Suites Knoxville West does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn & Suites Knoxville West?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Inn & Suites Knoxville West?

No, only service animals are allowed.

Comfort Inn & Suites Knoxville West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 395 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 92 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Def recommaned nice hotel for a short stay while travelling, room was clean and staff where nice also great air conditioning
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and great atmosphere
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at front desk was wonderful! She was helpful in every possible way, going above and beyond what we needed.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Amazing breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good Staff was excellent
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh, property is dated, room was fine.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Rooms was clean and spacious. Early breakfast was helpful.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The bed slept wonderful. I felt safe inside because the door locked behind me from outside and i had to use my key card to get back in.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Clean, well tended breakfast!!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room and courteous staff
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Nice staff and good breakfast
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great & the breakfast was really good.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! So helpful.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The breakfast food quality was not very good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, relaxing room. Courteous staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Room was clean. Staff was pleasant. Breakfast was ok
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
the hotel is outdated. . but the breakfast if okay.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and hotel are dirty. The rooms smell like mold and smoke.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floors were horribly dirty and shower dripped. Breakfast was good but chairs were ripped and tables a mess
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff and fitness area was open this time.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I love the spaciousness of the room, comfortable beds & very clean. The continental breakfast was great!
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Upon arrival we were given a room that had no privacy curtains, after I was escorted to a room that had privacy curtains (to make sure I knew what I was talking about) we were given that room to stay in. Basically clean and only had that minor smell of damp and mold that old hotels have. However, after settling in we discovered that the bathroom sink had a backup problem. Since it was now midnight, and we were exhausted, we opted to deal with it and promptly left the next morning. I know the Comfort Inn is fairly old, but I believe they now, more than ever, need to pay attention to maintenance.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Room and hotel not very well up kept. breakfast was good
Stayed 1 night in Mar 2026