See all properties
Save

Comfort Inn & Suites Knoxville West

2.5 star property

Photo gallery for Comfort Inn & Suites Knoxville West

Lobby
Premium bedding, desk, blackout curtains, iron/ironing board
Free daily continental breakfast
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$183
includes taxes & fees
26 Apr - 27 Apr

Explore the area

View map
7737 Kingston Pike, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪1 min walk‬
  • Place, Regal Cinebarre West Town Mall
    ‪6 min walk‬
  • Place, Regal Downtown West
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(49 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
Exterior

WoodSpring Suites Knoxville West

West Hills
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 616 reviews
The price is NZ$193
includes taxes & fees
12 Apr - 13 Apr
WoodSpring Suites Knoxville West

About the area

Knoxville

Comfort Inn & Suites Knoxville West places you steps from West Town Mall and within a 15-minute stroll of Regal Cinebarre West Town Mall. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .Enjoy the gym and seasonal outdoor swimming pool. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this Bearden hotel include University of Tennessee and Knoxville Convention Center.

What's nearby

  • West Town Mall - 1 min walk - 0.1 km
  • Regal Cinebarre West Town Mall - 6 min walk - 0.6 km
  • West Hills Tennis Center - 12 min walk - 1.0 km
  • Regal Downtown West - 16 min walk - 1.4 km
  • University of Tennessee - 8 min drive - 15.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Loco Burro - ‬9 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Texas Roadhouse - ‬8 min walk

About this property

Comfort Inn & Suites Knoxville West

Comfort Inn & Suites Knoxville West offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn & Suites Knoxville West. Free self parking is available.
  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • Conference rooms
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Lobby
Baymont by Wyndham Knoxville/Cedar Bluff
Knoxville West
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,931 reviews
The price is NZ$149
includes taxes & fees
3 May - 4 May
Baymont by Wyndham Knoxville/Cedar Bluff

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in June and close in August.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Frequently asked questions

What is the cancellation policy at Comfort Inn & Suites Knoxville West?

Comfort Inn & Suites Knoxville West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn & Suites Knoxville West?

As of 2 Apr 2026, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites Knoxville West on 26 Apr 2026 start from NZ$183, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn & Suites Knoxville West?

Yep, Comfort Inn & Suites Knoxville West has a free self car park and free RV/bus/truck parking.

Does Comfort Inn & Suites Knoxville West have a pool?

Comfort Inn & Suites Knoxville West has a seasonal outdoor pool. The pool is open from June to August.

Is Comfort Inn & Suites Knoxville West family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Comfort Inn & Suites Knoxville West is a hit with families.

Does Comfort Inn & Suites Knoxville West serve breakfast?

You bet, free continental breakfast is on offer weekdays between 6:00 AM and 9:00 AM and weekends between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Comfort Inn & Suites Knoxville West?

No, Comfort Inn & Suites Knoxville West does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn & Suites Knoxville West?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Inn & Suites Knoxville West?

No, only service animals are allowed.

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 415 out of 988 reviews
Rating 8 - Good. 293 out of 988 reviews
Rating 6 - Okay. 129 out of 988 reviews
Rating 4 - Poor. 81 out of 988 reviews
Rating 2 - Terrible. 70 out of 988 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Courtney

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was not very clean, dirt on the floor in hallways, elevator, room, bathroom, etc. Shower faucet was broken, stains. Missing light shades, lights not working. Moldy card in room, two conditioners. It was not what I was expecting based on the reviews before staying. There doesn't seem to be any car for the hotel not to mentioned maintenance of the hotel. Fitness center needs cleaning and maintaining, broken bathroom outside the fitness center, stains, halwall carpet has bumbs, etc.
Stayed 1 night in Dec 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

6/10 Okay

John

Disliked: Staff & service, amenities
Not up to expectations
Stayed 2 nights in Dec 2025

6/10 Okay

Debbie

Travelled with partner
Liked: Cleanliness
Front desk employee was courteous. The room and hotel could use some updating. Just looking at the door to our room made me feel insecure. The light on the elevator door didn't work so made me uneasy as to whether the elevator even worked, but it did. The room temperature was comfortable as well as the bed, surprisingly. Did not see one cleaning cart in the hall when leaving, which is unusual for most hotels.
Stayed 1 night in Dec 2025

8/10 Good

David L

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff and fitness area was open this time.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025

6/10 Okay

Erin

Disliked: Amenities, property conditions & facilities
Overall fairly decent, but slightly sketchy. It was okay for one night, but I wouldn't stay there again unless I had no other choice.
Stayed 1 night in Nov 2025

10/10 Excellent

mallory

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so welcoming and kind . Mallory Cline - Frazier
Stayed 1 night in Nov 2025

2/10 Terrible

Pamela

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy and the furniture was all stained. We tried to cancel the reservation, but the front desk would not work with Expedia to cancel. The lady at check in was nice, but didn't know anything about the area when we had questions. The hotel is old and can use a deep clean or an renovation! I would never recommend anyone staying here.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hot breakfast with many choices including a red velvet waffle! Room clean. The staff were friendly. Overall a very nice stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Stayed 1 night in Nov 2025

4/10 Poor

Thelma Manlapaz

Travelled with family
The area is clean; staff are attentive; kitchen is clean but the food is not that great. The same menu everyday. No variety.
Stayed 4 nights in Nov 2025

4/10 Poor

Ryley

Travelled with family
Liked: Amenities
Unfortunately, shortly after checking in I had to request another room because the occupants next door were loud and had a continuously barking dog. The other room lacked appeal too (dirty toilet, hairs found in bed & phone didn't work). Out of the previous four times I've stayed there since beginning of October this year this visit was by far a disappointment.
Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, amenities
Nice staff and good breakfast
Stayed 1 night in Nov 2025

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was courteous. The room had a few problems so had to get a different room. No tv signal, no hot water, telephone not working.
Stayed 1 night in Nov 2025

2/10 Terrible

Kathryn

Stayed 3 nights in Oct 2025

4/10 Poor

Anthony

Room walls were super thin. Place was definitely old ab
Stayed 3 nights in Oct 2025

4/10 Poor

jonathan, Middle village

Travelled with family
Disliked: Cleanliness
Check-in was fast and easy, and the staff was very informative but overall the hotel is very old and dingy and our room smelled horrible. Would not be staying here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities
I love the spaciousness of the room, comfortable beds & very clean. The continental breakfast was great!
Stayed 1 night in Oct 2025

4/10 Poor

Silvia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Back door on 2 floor was kept open during the night, the smell in the room was unbearable.
Stayed 1 night in Oct 2025

2/10 Terrible

Vidisha

Disliked: Cleanliness, amenities, property conditions & facilities
Comfort Inn & Suites Knoxville West had a moldy and smell bathroom - absolutely awful. Would not stay here again.
Stayed 1 night in Oct 2025

6/10 Okay

Catherine

Travelled with family
Sent us to an unclean room first. Had to go back to front desk
Stayed 1 night in Oct 2025