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Comfort Inn & Suites Knoxville West

2.5 star property
Hotel in Knoxville with free breakfast and fitness centre

Photo gallery for Comfort Inn & Suites Knoxville West

Free daily continental breakfast
Lobby
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
The current price is NZ$197
includes taxes & fees
13 July - 14 July

Explore the area

Map
7737 Kingston Pike, Knoxville, TN, 37919
  • West Town Mall
    ‪1 min walk‬
  • University of Tennessee
    ‪9 min drive‬
  • Neyland Stadium
    ‪11 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Premium bedding
Blackout curtains
  • 5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Knoxville

Comfort Inn & Suites Knoxville West places you steps from West Town Mall and within a 15-minute stroll of Regal Cinebarre West Town Mall. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .Enjoy the gym and seasonal outdoor swimming pool. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this Bearden hotel include University of Tennessee and Knoxville Convention Center.

What's nearby

  • West Town Mall - 1 min walk - 0.0 km
  • Turkey Creek Shopping Center - 8 min drive - 11.8 km
  • University of Tennessee - 9 min drive - 11.2 km
  • Thompson–Boling Arena - 11 min drive - 14.3 km
  • Neyland Stadium - 11 min drive - 14.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪King Gyros - ‬11 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

Comfort Inn & Suites Knoxville West

Hotel in Knoxville with free breakfast and fitness centre
Comfort Inn & Suites Knoxville West offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn & Suites Knoxville West. Free self parking is available.
  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • Conference rooms
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

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  • Pet-friendly
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in June and close in August.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Frequently asked questions

What is the cancellation policy at Comfort Inn & Suites Knoxville West?

Comfort Inn & Suites Knoxville West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn & Suites Knoxville West?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites Knoxville West on 13 Jul 2025 start from NZ$196.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn & Suites Knoxville West?

Yep, Comfort Inn & Suites Knoxville West has a free self car park and free RV/bus/truck parking.

Does Comfort Inn & Suites Knoxville West have a pool?

Comfort Inn & Suites Knoxville West has a seasonal outdoor pool. The pool is open from June to August.

Is Comfort Inn & Suites Knoxville West family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Comfort Inn & Suites Knoxville West is a hit with families.

Does Comfort Inn & Suites Knoxville West serve breakfast?

You bet, free continental breakfast is on offer weekdays between 6:00 AM and 9:00 AM and weekends between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Comfort Inn & Suites Knoxville West?

No, Comfort Inn & Suites Knoxville West does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn & Suites Knoxville West?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Inn & Suites Knoxville West?

No, only service animals are allowed.

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 377 out of 850 reviews
Rating 8 - Good. 264 out of 850 reviews
Rating 6 - Okay. 102 out of 850 reviews
Rating 4 - Poor. 65 out of 850 reviews
Rating 2 - Terrible. 42 out of 850 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were friendly and polite. The elevator, carpet in hallways and rooms,
Stayed 1 night in Mar 2025

6/10 Okay

Laureen

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Not great

Check in was good. Upon check out I'm not sure if the front desk person was telling me I overpaid or how much they got from hotels.com. Either way, it was uncomfortable. No sugar and creamer in room, carpet not clean-pebbles, etc., curtain falling off, had to turn off refrigerator to sleep due to loud noises coming from it. Lobby smelled like fragrance covering up something stinky.
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really nice place
Stayed 1 night in Mar 2025

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is showing its age it smells funny by the elevator. Ceiling in room poorly patched.
Stayed 1 night in Mar 2025

6/10 Okay

Kenton, Sanford

Business traveller
Liked: Staff & service
Broken toilet 😔
Stayed 1 night in Mar 2025

2/10 Terrible

Caroline

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we had to wait due to young girl seeking refuge from an abusive mother outside in the car. She could not speak english and the cops were called. I did not mind waiting for poor girl just alerted me to safety concerns. We were than sent to our room which was dirty and gross. We went back to front desk where we were waiting for front desk attendant to finish eating (?) to rudely be informed that was only room available and there was nothing she could do due to the fact we booked through expedia. It wS the grossest worst experience of my life.
Stayed 1 night in Mar 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ceiling in our room needed repair. Didn’t look like they swept either. Other than those 2 items, it was ok.
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Liked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Brandon

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Dirty and not well maintained - stay away

It is clear the hotel owner/operator is not running this property well. The room was not clean - found hair on couch, bed, shower, and toilet. The place was not well maintained and the room smelled like cigarette smoke and cheap cologne. We asked for an extra pillow, but they were out and the lady up front seemed nice, but also tired from not being able to properly support the people staying there. Would not recommed staying here.
Stayed 1 night in Mar 2025

6/10 Okay

Elizabeth A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are a little dirty but nice area
Stayed 1 night in Mar 2025

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with lots of restaurants nearby
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, the room was large and there were restaurants within walking distance. It was a stop on our way to FLORIDA and convenient to the highway.
Stayed 1 night in Feb 2025

10/10 Excellent

Jermaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

4/10 Poor

Hensley

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was a bad smell (mold?) especially in the elevator. Everything was old and falling apart.
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Kathryn

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located right off the interstate. Easy to get to.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Margie

Liked: Cleanliness, staff & service, room comfort

Good place for a short stay

Very accommodating staff in great service. Breakfast was pretty good with two different types of waffles in an actual hot cooked meal of eggs and sausage. I actually left my toothbrush at home by accident and they gave me not one the two toothbrushes and toothpaste. Highly recommend.
Stayed 1 night in Dec 2024

8/10 Good

Suellen

Stayed 1 night in Dec 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

jose

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2024