Comfort Inn & Suites Knoxville West

2.5 star property
Hotel in Knoxville with free breakfast and fitness centre

Photo gallery for Comfort Inn & Suites Knoxville West

Free daily continental breakfast
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)
Seasonal outdoor pool
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$187
includes taxes & fees
18 Jan - 19 Jan 2026

Explore the area

View map
7737 Kingston Pike, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪1 min walk‬
  • Place, Regal Cinebarre West Town Mall
    ‪6 min walk‬
  • Place, Regal Downtown West
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Premium bedding
Blackout curtains
  • 5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Knoxville

Comfort Inn & Suites Knoxville West places you steps from West Town Mall and within a 15-minute stroll of Regal Cinebarre West Town Mall. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .Enjoy the gym and seasonal outdoor swimming pool. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this Bearden hotel include University of Tennessee and Knoxville Convention Center.

What's nearby

  • West Town Mall - 1 min walk - 0.1 km
  • Regal Cinebarre West Town Mall - 6 min walk - 0.6 km
  • West Hills Tennis Center - 12 min walk - 1.0 km
  • Regal Downtown West - 16 min walk - 1.4 km
  • University of Tennessee - 8 min drive - 15.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Loco Burro - ‬9 min walk
  • ‪The Cheesecake Factory - ‬9 min walk

About this property

Comfort Inn & Suites Knoxville West

Hotel in Knoxville with free breakfast and fitness centre
Comfort Inn & Suites Knoxville West offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn & Suites Knoxville West. Free self parking is available.
  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • Conference rooms
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in June and close in August.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Frequently asked questions

What is the cancellation policy at Comfort Inn & Suites Knoxville West?

Comfort Inn & Suites Knoxville West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn & Suites Knoxville West?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites Knoxville West on 18 Jan 2026 start from NZ$187.3, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn & Suites Knoxville West?

Yep, Comfort Inn & Suites Knoxville West has a free self car park and free RV/bus/truck parking.

Does Comfort Inn & Suites Knoxville West have a pool?

Comfort Inn & Suites Knoxville West has a seasonal outdoor pool. The pool is open from June to August.

Is Comfort Inn & Suites Knoxville West family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Comfort Inn & Suites Knoxville West is a hit with families.

Does Comfort Inn & Suites Knoxville West serve breakfast?

You bet, free continental breakfast is on offer weekdays between 6:00 AM and 9:00 AM and weekends between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Comfort Inn & Suites Knoxville West?

No, Comfort Inn & Suites Knoxville West does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn & Suites Knoxville West?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Inn & Suites Knoxville West?

No, only service animals are allowed.

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 405 out of 943 reviews
Rating 8 - Good. 285 out of 943 reviews
Rating 6 - Okay. 119 out of 943 reviews
Rating 4 - Poor. 77 out of 943 reviews
Rating 2 - Terrible. 57 out of 943 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, no bad odors in the room or hallway. Friendly front desk staff.
Stayed 1 night in Sep 2025

2/10 Terrible

Janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hard cut toe nails all on the floor of the room. Bad ant infestation ants in bed and all over everything. They gave us a vacuum cleaner to clean it the vacuum started sparking and then wouldn't come back on. They had a tom and jerry whole in the wall as well. Also the room had a very bad molded smell. Please DO NOT BOOK EVER!!!!
Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
The hotel is an older property once inside despite an updated outer look. The property does it best to maintain a clean and respectable unit.
Stayed 1 night in Sep 2025

6/10 Okay

Diana, Van Nuys

Travelled with partner
Staff were good, we felt safe and shopping/restaurants within walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, was was good with a few options and the staff were very friendly and nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Sherrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great. They let me check in early because I had a wedding to attend and really needed to get ready.
Stayed 1 night in Sep 2025

10/10 Excellent

Bridgett

Stayed 1 night in Sep 2025

4/10 Poor

Shannon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was very nice and helpful when we had interactions but the room and especially bathroom were in pretty bad shape with a lot of visible mold. The bed was comfortable.
Stayed 2 nights in Sep 2025

4/10 Poor

Jungah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very unpleasant and scary experience during my stay. After a long and exhausting day, I finally fell asleep, but around 3 a.m. a group of men entered the adjoining connected room. They were extremely loud, laughing and talking nonstop, and even tried to open the connecting door to my room. It was terrifying and made me feel unsafe. Their noise was so disruptive that I had to call the front desk multiple times. While the hotel itself may be fine, this kind of situation shows a serious lack of security and guest care. No guest should have to wake up in fear in the middle of the night.
Stayed 1 night in Sep 2025

8/10 Good

Edric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

The stay was very good. Upon firsr arrival, they had accidentally given our room to someone else but very quickly covered it. The bed was so comfortable. Would stay with them again.
Stayed 2 nights in Sep 2025

8/10 Good

John, mt vernon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property definitely shows sign of age but the room was very clean and the bed was great. Breakfast was very good. A little refurbishing would go a long way. Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Geowany, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in Sep 2025

8/10 Good

Chris

Stayed 4 nights in Sep 2025

8/10 Good

Joan

Travelled with partner
Liked: Staff & service, amenities
The hotel staff was very accomodating when I asked for a change of room. The hotel is older & needs some attention. The room was clean & spacious, but make sure you get a room NOT on the side of the interstate! It was terribly noisy! The price was reasonable. A good hotel for a quick overnite stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very kind and helpful. The location is perfectly situated off the interstate and across the street from the mall for easy shopping and eats. Affordable rates with a pleasant stay.
Stayed 1 night in Sep 2025

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly and professional. Overall, very clean and well appropriated but the bathroom had a slight odor.
Stayed 2 nights in Sep 2025

8/10 Good

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was what you’d expect in the price range, the microwaves in both rooms were pretty nasty and little details like only decaffeinated coffee pods in the rooms and no towel hooks in or around the shower stood out. Overall the staff were great and it was worth the price. Oh the parking situation isn’t that great, swapping one of three handicap spaces for a Tesla charger was definitely a horrible decision by someone who should reevaluate their career choice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed for the Vols Game

Beds and pillows were surprisingly comfortable. Breakfast was great with plenty of options! Didn't stay long but, would recommend.
Stayed 1 night in Sep 2025

2/10 Terrible

XIN

Stayed 1 night in Aug 2025

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

:/

Room was clean. The soap smell was strong when you came into the room. I’m sensitive to strong smells so that was unpleasant. The beds were clean and very well made. The bathroom was also clean but the floor felt like it had a residue left from mopping. The furniture was in poor shape it looked pretty beat up and the stand between the beds was broken. The over all facilities were clean and well tended the breakfast was good and well stocked. It appeared the building was older and it was showing its age. Over all the stay wasn’t bad. Could have just been me but it felt humid in the room. It wasn’t the ac was working perfectly.
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
It’s an older hotel; they’re doing the best with what they have. Staff were all courteous and professional. Mrs Lucinda was great at check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2025