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Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property
Hotel with a restaurant, steps from University of Tennessee

Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Lobby
Premium bedding, in-room safe, desk, blackout curtains
Reception
Meeting facility
42-inch LCD TV with satellite channels, TV, pay films

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is NZ$301
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
1109 White Ave, Knoxville, TN, 37916
  • University of Tennessee
    ‪1 min walk‬
  • Knoxville Convention Center
    ‪6 min walk‬
  • Neyland Stadium
    ‪9 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed (Peloton)

Room, 1 King Bed (Peloton)

Room, 1 King Bed (Peloton)

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

10.0 out of 10
Exceptional
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

42-inch LCD TV with satellite channels, TV, pay films

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

42-inch LCD TV with satellite channels, TV, pay films

Studio Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

View from room

Suite, 1 Bedroom, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

View from room

Suite, 1 Bedroom, Balcony

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

View from room

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

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24 Aug - 25 Aug
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About the area

Knoxville

Cumberland House Knoxville, Tapestry Collection by Hilton puts you in the heart of Knoxville, steps from University of Tennessee and within a 15-minute stroll of Knoxville Convention Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Tussie Mussie, serves American cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. 3471 square feet (322 square metres) of event facilities include 4 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this 3-property class Downtown Knoxville hotel, you'll be 0.9 km (0.6 mi) from Neyland Stadium.

What's nearby

  • University of Tennessee - 1 min walk - 0.0 km
  • Knoxville Convention Center - 6 min walk - 0.5 km
  • Neyland Stadium - 9 min walk - 0.8 km
  • Market Square - 10 min walk - 0.9 km
  • Thompson–Boling Arena - 15 min walk - 1.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 17 min drive

Restaurants

  • ‪Stock & Barrel - ‬14 min walk
  • ‪Balter Beer Works - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪Chaiyo Thai & Sushi Bar - ‬4 min walk
  • ‪J.C. Holdway - ‬11 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

Hotel with a restaurant, steps from University of Tennessee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3471 square feet (322 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Cumberland House Knoxville, Tapestry Collection by Hilton. Parking is available for a fee.

This 3-star Knoxville hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 7 levels
  • 3471 sq ft of conference space
  • 322 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cumberland House Knoxville, Tapestry Collection by Hilton offers 130 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Al fresco dining, open daily

Hilton Knoxville

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,518 reviews
The price is NZ$254
includes taxes & fees
24 Aug - 25 Aug
Hilton Knoxville

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 4 to 16 for adults and USD 1 to 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tussie Mussie

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,471 square feet of conference space
  • 4 meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4 to 16 for adults and USD 1 to 16 for children
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Frequently asked questions

What is the cancellation policy at Cumberland House Knoxville, Tapestry Collection by Hilton?

Cumberland House Knoxville, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cumberland House Knoxville, Tapestry Collection by Hilton?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at Cumberland House Knoxville, Tapestry Collection by Hilton on 24 Aug 2025 start from NZ$301.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cumberland House Knoxville, Tapestry Collection by Hilton?

Yep, Cumberland House Knoxville, Tapestry Collection by Hilton has valet parking with in/out privileges for USD 35 per day.

What makes Cumberland House Knoxville, Tapestry Collection by Hilton a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Cumberland House Knoxville, Tapestry Collection by Hilton.

Does Cumberland House Knoxville, Tapestry Collection by Hilton serve breakfast?

You bet, full brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Cumberland House Knoxville, Tapestry Collection by Hilton?

No, Cumberland House Knoxville, Tapestry Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Cumberland House Knoxville, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Cumberland House Knoxville, Tapestry Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Cumberland House Knoxville, Tapestry Collection by Hilton?

Cats and dogs are welcome at Cumberland House Knoxville, Tapestry Collection by Hilton, with food and water bowls on offer.

Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1003 reviews
Rating 8 - Good. 167 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

RoseAnn, Saint Augustine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Market Square for dining and shopping. Unfortunately you do pay $35/day for mandatory valet parking. Typical for downtown Knoxville hotels.
Stayed 5 nights in May 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this property to be very well kept, clean rooms, beautiful lobby. It was also right across the street from world's fair park where we were at a music festival. Coffee in the morning from the barista was very good
Stayed 1 night in May 2025

6/10 Okay

Heather

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was very nice, the staff seemed less thsn enthusiastic and the "scent" pumped into the lobby/bar/restaurant at night was nauseating and gave me a migraine. When i asked the staff about it they said it is the #1 complaint of customers but they keep doing it anyway. Seems to me if you want people to come back dont torture them with bad patchouli.
Stayed 1 night in May 2025

4/10 Poor

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here
Stayed 1 night in May 2025

10/10 Excellent

Erica, Ringgold

Stayed 1 night in May 2025

6/10 Okay

Sean

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great the parking system is very inconvenient and the Valet at check out rid and not helpful or accommodating
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem in Knoxville’s Downtown

Room was awesome with view of sunsphere. All employees were exceptionally friendly, professional and knowledgeable about area. Valet service was stellar and ALL the valets were so nice. Absolutely love this hotel. Just needs more trash cans in room.
Stayed 2 nights in May 2025

8/10 Good

Charisse

Liked: Cleanliness, staff & service, property conditions & facilities
No room service
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Stayed 1 night in Apr 2025

6/10 Okay

Shannon

Stayed 1 night in Apr 2025

10/10 Excellent

Kristin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. It was walking distance to everything around! The food was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff were great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisandro

Stayed 2 nights in Apr 2025

8/10 Good

Salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great state, enjoyable but some unexpected expense

The service, the place, the location and the staff were phenomenal. Very friendly and ready to serve. The only two complains. No complementary breakfast included for the price. The parking situation, fact you need to use valet parking and paid extra plus tips was not expected. Causing now to incurred on non planned expenses. So be careful and make sure to iadd as part of the budget.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Edyta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to campus, very clean, staff polite and helpful Only negative was had a glass of wine was $20 which is a lot for a hotel bar so check prices if having a drink at the bar
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean. srmtafg friendly and helpful
Stayed 2 nights in Apr 2025

2/10 Terrible

Tiffany

Stayed 2 nights in Apr 2025

6/10 Okay

Heather

Travelled with family
Hotel was OK, however could use an upgrade in the rooms…
Stayed 3 nights in Mar 2025

10/10 Excellent

Shaheed, Alpharetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property to stay at while visiting University of Tennessee, Knoxville. The staff was friendly. The hotel is really well decorated and cozy.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, close to campus and downtown.
Stayed 3 nights in Mar 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient to walk to Univ Tennessee campus.
Stayed 1 night in Mar 2025