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Protea Hotel by Marriott Knysna Quays

Property class: 3.5

Photo gallery for Protea Hotel by Marriott Knysna Quays

A spacious lobby with a central staircase, seating areas, and a reception desk.
A hotel with a swimming pool, outdoor seating, and a view of the marina.
A spacious indoor area with multiple dining tables and chairs, a central staircase, and large windows allowing natural light.
A spacious indoor area with a staircase, seating arrangements, and a view of the outdoor patio area.
A marina with boats docked, lounge chairs, umbrellas, and a view of hills in the background.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$186
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
Waterfront Drive, Knysna, Western Cape, 6570
  • Place, Knysna Lagoon
    ‪2 min walk‬
  • Place, Knysna Waterfront
    ‪6 min walk‬
  • Place, Knysna Quays
    ‪6 min walk‬
  • Airport, Plettenberg Bay (PBZ)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a chair, a desk with a lamp, a mirror, and a view of the outside.

Room, 1 King Bed, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Double Beds, Lagoon View

A marina with various boats docked at wooden piers.

Family Room, 2 Double Beds, Lagoon View

9.2 out of 10
Wonderful
(11 reviews)
  • Lagoon view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Double Beds, Lagoon View

A hotel room with two beds, a desk, a chair, and a balcony with a view.

Family Room, 2 Double Beds, Lagoon View

  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony, Lagoon View (Poolside)

A rooftop pool area with lounge chairs and umbrellas, overlooking a body of water with sailboats.

Room, 1 King Bed, Balcony, Lagoon View (Poolside)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, City View

A hotel room with two beds, a desk, a chair, a lamp, a large window, and a view of the outside.

Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room, 2 Double Beds, Non Smoking, Lagoon View

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board (on request)

Room, 1 King Bed, City View

  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

About the area

Knysna

Protea Hotel by Marriott Knysna Quays places you steps from Cape Floral Region Protected Areas and within a short 5-minute stroll of Knysna Lagoon. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free wired Internet in public areas, a free food/drink shopping service and a 24-hour front desk. Each morning free English breakfast is offered between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Knysna Central hotel include Garden Route National Park and Knysna Quays.

What's nearby

  • Knysna Lagoon - 2 min walk - 0.2 km
  • Garden Route National Park - 2 min walk - 0.2 km
  • Pezula Championship Course - 3 min walk - 0.3 km
  • Knysna Waterfront - 6 min walk - 0.6 km
  • Knysna Quays - 6 min walk - 0.6 km

Getting around

  • George (GRJ) - 65 min drive

Restaurants

  • ‪Salt & Petal - ‬1 min walk
  • ‪Lunar Cafe - ‬13 min walk
  • ‪Snobs Coffee - ‬9 min walk
  • ‪The Drydock Food Co - ‬8 min walk
  • ‪Greef's Butchery - ‬6 min walk

About this property

Protea Hotel by Marriott Knysna Quays

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and wired Internet is free in public spaces.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Protea Hotel by Marriott Knysna Quays. Parking is available for a fee.

This 3.5-star Knysna hotel is smoke free.

  • 123 guestrooms or units
  • 3 levels
  • Conference rooms
  • English breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Food/drink service (free)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Protea Hotel by Marriott Knysna Quays offers 123 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LED televisions are featured in guestrooms.

This Knysna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Knysna Hollow Country Estate
Knysna
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 109 reviews
The price is NZ$233
includes taxes & fees
22 Aug - 23 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (ZAR 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (173 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Protea Hotel by Marriott Knysna Quays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: ZAR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Frequently asked questions

What is the cancellation policy at Protea Hotel by Marriott Knysna Quays?

Protea Hotel by Marriott Knysna Quays offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Protea Hotel by Marriott Knysna Quays?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Protea Hotel by Marriott Knysna Quays on 21 Aug 2026 start from NZ$186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Protea Hotel by Marriott Knysna Quays?

Yep, Protea Hotel by Marriott Knysna Quays has a self car park for ZAR 30 per day. A self car park is also available, for a fee.

Are there any beaches close to Protea Hotel by Marriott Knysna Quays?

The closest beach to Protea Hotel by Marriott Knysna Quays is Brenton Beach (6.1 km).

Does Protea Hotel by Marriott Knysna Quays have a pool?

Protea Hotel by Marriott Knysna Quays has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Protea Hotel by Marriott Knysna Quays family-friendly?

You bet! With amenities such as free food shopping service and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Protea Hotel by Marriott Knysna Quays is a hit with families.

Does Protea Hotel by Marriott Knysna Quays serve breakfast?

Yep, complimentary English brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Protea Hotel by Marriott Knysna Quays?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Protea Hotel by Marriott Knysna Quays?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Protea Hotel by Marriott Knysna Quays?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Protea Hotel by Marriott Knysna Quays?

No, pets and service animals are not allowed.

Protea Hotel by Marriott Knysna Quays Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 168 out of 366 reviews
Rating 8 - Good. 136 out of 366 reviews
Rating 6 - Okay. 46 out of 366 reviews
Rating 4 - Poor. 12 out of 366 reviews
Rating 2 - Terrible. 4 out of 366 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location, right by the water and a short walking distance to all the restaurants at the marina. Parking right at the hotel as well. Rooms are lovely, staff were brilliant, very friendly and helpful. Breakfasts were good - will be staying here again next time we are in Knysna.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and on site parking
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really awesome! It is buffet style so you can choose what you want to eat. Everything about this hotel was great except for the elevator which was not working while we stayed there. The staff are friendly and professional.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly check in, pool area was lovely, apart from both lifts being out of order cannot fault this property and would recommend
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Air conditioning - Not at all not sure there was any out put got more from the open door wind to be honest. Staff were all lovely Room was clean but needs a tidy. Shower head was broken.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and very good location
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities
Staff is extremely lovely and helpful. Super fast checking. First room was a little bit noisy but the manage the transition to a new one super easily.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walking, close to great dining options.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Joseane

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, very clean

Great location, quiet, close to restaurants, free parking beside the hotel, great buffet breakfast, heated pool
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Hans Petter

Liked: Cleanliness
Good
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

MUKHTAR AHMED

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Convenient location.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Dheeraj

Liked: Staff & service
Superb place by waterfront
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

return visit

nice return visit--well worth it--staff very good
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Donald

This is an excellent hotel in which we have stayed on many occasions. The staff are excellent and do everything possible to make your visit a huge success. You will have a wonderful time here.
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located and clean, room were lacking some maintenance.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient and pleasant hotel in which to stay. Well worth paying the extra for a room with a lagoon view. Breakfast was excellent.
Stayed 6 nights in Feb 2023
Verified review

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, 5 big stars. Everything was perfect we couldn’t have asked for anything more, lovely friendly staff. Lovely restaurants nearby, safe to walk to. Excellent, thank you.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect! Surrounded by shops, restaurants and the Marina. Would have enjoyed a extra day in Knysna.
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Aidriaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed communicating with the staff. The front desk manager Lee was very friendly and accommodating. Overall stay was awesome
Stayed 10 nights in Jul 2023