Ko Phi Phi Don Holiday Packages

Our second stay & hopefully we will be back again. Terrific location, gorgeous rooms, comfortable beds, amazing pools, lovely staff, a very special place!

The swimming pools are fantastic at the Haven, and the hotel also enjoys an ideal location right on the beach. All staff were very courteous but if you have something to sort out I would suggest speaking to a Thai rather than a Nepali member of staff as the Nepali's will not admit when they don't know the answer, so will give you inaccurate information on occasion. The only reason I am not giving the Haven 5 stars is the smoking policy - it really has to change, it is still like the 1980's with the Germans smoking pretty much anywhere they want and the staff too 'polite' to stop them. Smoking areas adjacent to reception are not acceptable in this day and age.

This property’s prime location right on the beach, with private beach access, is undoubtedly its biggest draw. The amenities, including a gym and a kids’ room, are excellent and add to the overall appeal. However, the rooms are quite small for the price you pay, which is disappointing. We booked the Sea View Pool Suite, expecting a premium experience. Initially, we were given a suite on the second floor, located in the middle of the property, directly opposite the main pool and gym. The constant foot traffic meant our private pool didn’t feel private at all. After raising the issue, we were moved to a better room the following day, with improved views and much more privacy, which made a big difference. However, even this suite felt cramped for the price. Room service was another disappointment—waiting 30-45 minutes for a couple of plates is far too long for a property of this standard. Overall, if beach proximity and private beach access are your top priorities, this property delivers. But considering the small rooms, delayed service, and price point, there are likely better alternatives to explore.