Kobe Marriott Hotel

3.5 star property
Central hotel connected to a shopping centre in Kobe with 2 restaurants

Photo gallery for Kobe Marriott Hotel

Daily buffet breakfast (JPY 3800 per person)
Lobby
Room, 1 King Bed, Non Smoking
Meeting facility
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$232
4 Jan - 5 Jan 2026

Explore the area

View map
1-3-5 Higashikawasaki-cho, Chuou-ku, Kobe, Hyogo-ken, 650
  • Place, Kobe Harborland
    ‪1 min walk‬
  • Place, Kobe Anpanman Children's Museum & Mall
    ‪7 min walk‬
  • Place, Meriken Park
    ‪11 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪97 min drive‬

Room options

Harbor Deluxe Twin Room Non-smoking

  • Sleeps 2

Harbor Twin Room

  • Sleeps 2

Harbor Superior Twin Room

  • Sleeps 3

●Rokko Triple Room,Non Smoking

  • Sleeps 3

●Rokko Deluxe Twin Room

  • Sleeps 3

Rokko Double Room

  • Sleeps 2

Rokko Suite

  • Sleeps 2

Family Suite

  • Sleeps 2

Crown Suite

  • Sleeps 2

Economy Twin Room

  • Sleeps 2

Family Suite, 3 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 53 sq m
  • Sleeps 3
  • 3 Single Beds

Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
Smart TV
Sofa bed
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 3 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 3 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 39 sq m
  • Sleeps 3
  • 3 Single Beds

Club Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

●Harbor Deluxe Single Room-Non-Smoking

  • Sleeps 1

●Harbor Deluxe Single Room-Smoking

  • Sleeps 1

Semi-Double Room-Smoking

  • Sleeps 2

Semi-Double Room-Non-Smoking

  • Sleeps 2

Rokko Twin Room-Smoking

  • Sleeps 2

Rokko Triple Room-Non-Smoking

  • Sleeps 3

●Rokko Triple Room-Smoking

  • Sleeps 3

Rokko Deluxe Twin Room-Non-Smoking

  • Sleeps 3

Rokko Superior Twin Room-Non-Smoking

  • Sleeps 3

Rokko Superior Twin Room-Smoking

  • Sleeps 3

Economy Twin Room Smoking

  • Sleeps 2

●Rokko Deluxe Twin Room - Non-Smoking

  • Sleeps 3

Rokko Twin Room - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 2

Superior Twin

  • Sleeps 3

King

  • Sleeps 2

Triple

  • Sleeps 3

Deluxe Twin

  • Sleeps 4

Deluxe Triple

  • Sleeps 3

Club King

  • Sleeps 2

Club Twin

  • Sleeps 2

Club Deluxe King

  • Sleeps 2

About the area

Kobe

Kobe Marriott Hotel puts you in the heart of Kobe, connected to a shopping centre and within a 20-minute stroll of Kobe Harborland and Kobe Anpanman Children's Museum & Mall. Highlights at this hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, Mandarin Court, serves Chinese cuisine and is open for lunch and dinner. Harbor Cafe is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and spa services. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3.5-property class Kobe City Centre hotel include Minatogawa Shrine and Motomachi Shopping Street.

What's nearby

  • Kobe Harborland - 1 min walk - 0.2 km
  • Motomachi Shopping Street - 6 min walk - 0.5 km
  • Kobe Anpanman Children's Museum & Mall - 7 min walk - 0.6 km
  • Meriken Park - 11 min walk - 1.0 km
  • Kobe Tower - 11 min walk - 1.0 km

Getting around

  • Kobe Station - 6 min walk
  • Nishimotomachi Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 85 min drive

Restaurants

  • ‪EXCELSIOR CAFFÉ - ‬4 min walk
  • ‪神戸クック・ワールドビュッフェ ハーバーランド店 - ‬4 min walk
  • ‪マクドナルド - ‬4 min walk
  • ‪万葉庵 - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬5 min walk

About this property

Kobe Marriott Hotel

Central hotel connected to a shopping centre in Kobe with 2 restaurants
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. A 24-hour fitness centre, spa services, and a vending machine are also featured at Kobe Marriott Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kobe hotel.

  • 186 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Built in 1992
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Kobe Marriott Hotel offers 186 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. 65-inch Smart televisions come with digital channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor public bath. The ryokan bathing area is open from 3:00 PM to midnight.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 1,500 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,800 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Tea service

Restaurants on site

  • Harbor Cafe
  • Mandarin Court
  • The Grill Table

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • On the riverwalk
  • Outdoor entertainment area
  • Picnic area

Spa

  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 17 floors
  • Ballroom
  • Built in 1992
  • Designated smoking areas (fines apply)
  • Genkan (entryway)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 per person
  • Covered self-parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Crown Kobe
Crown Palais
Crown Palais Hotel
Crown Palais Kobe
Hotel Crown Palais
Hotel Crown Palais Kobe
Kobe Crown
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe

Frequently asked questions

What is the cancellation policy at Kobe Marriott Hotel?

Kobe Marriott Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kobe Marriott Hotel?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Kobe Marriott Hotel on 4 Jan 2026 start from NZ$231.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kobe Marriott Hotel?

Yep, Kobe Marriott Hotel has a covered self car park for JPY 1500 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Kobe Marriott Hotel?

The closest beach to Kobe Marriott Hotel is Suma Beach (6.1 km).

Is there a spa on site at Kobe Marriott Hotel?

There's no onsite spa, but this property does offer spa services.

What makes Kobe Marriott Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Kobe Marriott Hotel.

Does Kobe Marriott Hotel serve breakfast?

Sure does, buffet brekkie is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Kobe Marriott Hotel?

No, Kobe Marriott Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kobe Marriott Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kobe Marriott Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Kobe Marriott Hotel?

No, only service animals are allowed.

Kobe Marriott Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 1001 reviews
Rating 8 - Good. 369 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff and the area around the hotel were Amazing. Everything is super close and it’s very nice and calm. The only issue is the actual hotel. Despite being clean. It is very old and definitely needs to be refurbished. But it is not by any means a deal breaker. I would still highly recommend this hotel
Stayed 2 nights in Apr 2025

8/10 Good

Warren, Santa Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and upscale, but they have a single physical key for the room, which makes it difficult if you're traveling with someone. A card key system is preferable. They should look into providing a power outlet at bedside as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Masanori

Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing time…

We stayed for a wedding, everyone was superb and looked after us so well. We cant thank everyone enough for an amazing stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Atsuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosa

Stayed 1 night in Jul 2024

10/10 Excellent

Sangeeta, Carlisle

Stayed 1 night in Jun 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel near shopping and boardwalk.
Stayed 2 nights in May 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was small for two adults to share
Stayed 3 nights in Apr 2024

8/10 Good

Ronghui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Yoshiaki

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Need outlet or USB charger around night table. I had to move headboard to connect extension outlet.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , on harbor land , very close to station .
Stayed 1 night in Nov 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

TARIKUL

Stayed 1 night in Aug 2023

8/10 Good

Tuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the subway station and very convenient to take the subway trains. The room looks nice and clean.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Cleaning is very poor and unhygienic

From the outside it looks impressive and classy. I wouldn’t stay again and will report back to hotels com that I booked through about my concerns
Stayed 2 nights in May 2023

4/10 Poor

Corey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you like modern amenities like Wi-Fi, an outlet by your bed, and unstained carpets, this is not the place for you.
Stayed 1 night in May 2023

6/10 Okay

I A

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Badly stained carpet in need of a shampoo

Stayed 5 nights in Apr 2023

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated and overpriced. I needed to change my reservation to a day later and the charge was tripled! Beds and pillows were very uncomfortable. Room was way too hot with no way to lower the temperature. The location however was excellent.

10/10 Excellent

Chih Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! High CP value. Recommended!

10/10 Excellent

ISABEL

Stayed 1 night in Oct 2022

8/10 Good

Martauli

Travelled with family and small children
Liked: Staff & service, amenities
👍
Stayed 1 night in Sep 2022

10/10 Excellent

DENNIS FERNANDEZ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
By far the best hotel I have stayed in Japan. Excellent customer service excellent hotel accommodations. Thank you so much. I will stay there again in the near future thanks!
Stayed 2 nights in Sep 2022

4/10 Poor

Alan

Stayed 1 night in Jun 2022