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Kobe Plaza Hotel West

Property class: 3.5

Photo gallery for Kobe Plaza Hotel West

A modern lobby with a curved seating area, a reception desk, and a large chandelier.
A modern hotel room with a large bed, a bedside table, a small round table, and a view of the city at night.
The exterior of Kobe Plaza Hotel West with a prominent illuminated sign, a glass entrance, and a well-lit facade.
A modern living room with a green sofa, a small round table, and a TV mounted on a dark wooden cabinet.
A modern cafe with a long counter, seating area, and large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is NZ$84
1 Nov - 2 Nov

Explore the area

View map
3-4-7, Motomachidori, Chuo-ku, Kobe, Hyogo, 650-0022
  • Place, Motomachi Shopping Street
    ‪1 min walk‬
  • Place, Meriken Park
    ‪4 min walk‬
  • Place, Kobe Tower
    ‪7 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪44 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a television mounted on the wall, a small table with a laptop, and a window with curtains.

Single Room

8.6 out of 10
Excellent
(41 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A hotel room with a bed, a chair, and a window with a city view.

Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, a small round table, a chair, a desk, and a telephone.

Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

A hotel room with a large bed, a bedside table, a chair, a window with blinds, and a view of buildings.

Triple Room

8.4 out of 10
Very good
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room (Corner)

A hotel room with a large bed, a bedside table, a chair, a window with blinds, and a view of buildings.

Twin Room (Corner)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Kobe

At Kobe Plaza Hotel West you'll be within just a 15-minute stroll of Meriken Park and Kobe Tower. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find a lift and a vending machine. Cooked-to-order breakfast is available daily between 7:00 AM and 9:30 AM. .With a stay at this 3.5-property class Kobe City Centre hotel, you'll be 1.3 km (0.8 mi) from Kobe Anpanman Children's Museum & Mall and 2.9 km (1.8 mi) from Port of Kobe.

What's nearby

  • Motomachi Shopping Street - 1 min walk - 0.0 km
  • Meriken Park - 4 min walk - 0.4 km
  • Kobe Tower - 7 min walk - 0.7 km
  • Kobe Harborland - 10 min walk - 0.9 km
  • Kobe Anpanman Children's Museum & Mall - 15 min walk - 1.3 km

Getting around

  • Minatomotomachi Station - 2 min walk
  • Kobe Station - 14 min walk
  • Kobe (UKB) - 17 min drive

Restaurants

  • ‪放香堂加琲 - ‬1 min walk
  • ‪鶏soba 座銀 神戸本店 - ‬1 min walk
  • ‪観音屋 元町本店 - ‬1 min walk
  • ‪自鳴琴 - ‬1 min walk
  • ‪NIKAI NO FRANK - ‬1 min walk

About this property

Kobe Plaza Hotel West

There's a restaurant on site. Public spaces have free WiFi. Kobe Plaza Hotel West also features a vending machine, dry cleaning/laundry services, and a lift.

This 3.5-star Kobe hotel is smoke free.

  • 120 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Dining venue
Kobe Plaza Hotel West offers 120 air-conditioned accommodations with complimentary slippers and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,320 for adults and JPY 1,320 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 1320 for adults and from JPY 1320 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kobe Plaza Hotel West Kobe
Kobe Plaza Hotel West Hotel
Kobe Plaza Hotel West Hotel Kobe

Frequently asked questions

What is the cancellation policy at Kobe Plaza Hotel West?

Kobe Plaza Hotel West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kobe Plaza Hotel West?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Kobe Plaza Hotel West on 1 Nov 2026 start from NZ$84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Kobe Plaza Hotel West?

The closest beach to Kobe Plaza Hotel West is Suma Beach (7.2 km).

Does Kobe Plaza Hotel West serve breakfast?

Yeah, cooked-to-order brekkie is served daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at Kobe Plaza Hotel West?

No, Kobe Plaza Hotel West does not offer an airport shuttle service.

Is there a bar or restaurant at Kobe Plaza Hotel West?

Yep, you can grab a meal at Kobe Plaza Hotel West's onsite restaurant.

What time are check-in & check-out at Kobe Plaza Hotel West?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kobe Plaza Hotel West?

No, pets are not allowed.

Kobe Plaza Hotel West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 354 out of 621 reviews
Rating 8 - Good. 191 out of 621 reviews
Rating 6 - Okay. 54 out of 621 reviews
Rating 4 - Poor. 17 out of 621 reviews
Rating 2 - Terrible. 5 out of 621 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very helpful staff.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience:) will come next time
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very clean, in a good location and the staff was very friendly. I would definitely stay there again!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in city-center, it is very convenient.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly. Rooms are clean and comfortable. Convenient location. Only note is charging for extra towels: perhaps a refundable deposit would be better?
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in ideal location !
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location!
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but beware of the name-sister hotel closer to the station. I went to the wrong hotel the first day. Some of the staff spoke excellent English (which can be rare in Japan), and I enjoyed my stay. The rooms are small, but acceptable. Too few laundry machines.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and good cleanliness.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally-situated. We walked or took a short train ride most of the time since it’s close all the places we wanted to go to. The staff is very helpful as well and the facility was very clean and cozy.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property 5 min walk from station, plenty dining and shopping options on the doorstep. Staff super friendly and helpful would definitely recommend
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The staff were so lovely and the room was clean. The hotel was even giving out free popscicles because of the summer heat. Close to shopping and food and trains. 11/10 would stay again
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kobe Japan stay

The whole staff was amazing, extremely helpful and polite Julia looked after us extremely attentive Good location Do recommend this hotel
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff, well equipped and in a very strategic position both to visit Kobe and to reach other cities like Osaka, Kyoto, Nara, etc...
Stayed 9 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
My stay was perfect best hotel experience I’ve ever hard thank you so much. I will come back on my next visit! 🙇 Julia at the front desk was very sweet and helpful. Thank you to all the staff.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a great trip

It was a wonderful trip. The cafe space on the second floor was especially comfortable.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I realy like that it's in the midst of a shopping arcade.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location! And the service is excellent. Staffs are very friendly and helpful.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Kobe Plaza Hotel West and overall it was a very pleasant experience. The hotel has its excellent location right on Motomachi shopping street, just a short walk from Motomachi Station and close to restaurants, shops, Chinatown and other attractions — making it ideal for sightseeing and exploring Kobe on foot.The beds are not small at all.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located in the Motomachidori arcade, only a few minutes walk to Motomachi station and harbour town. The staff were very accomodating and were very proficient in other languages, even using slang terms from my country
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, and the room is small but cozy and sleek and perfect for a short stay. The location is convenient and walking distance to the Kobe Tower and various sightseeing sports.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Its small but in a convenient place
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are so kind, so helpful and accommodating. So much respect for how they treat their guests. The room was very nice, very modern looking and in a really good area. I would 100% stay here again and would recommend you to do the same!
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place

vert good hostel. view of the sea is wonderful
Stayed 2 nights in Jun 2024