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HOTEL MYSTAYS Fuji Onsen Resort

4.0 star property

Photo gallery for HOTEL MYSTAYS Fuji Onsen Resort

A modern indoor pool with a view of a mountain and industrial structures.
A hotel room with two beds, a TV, and a large window offering a view of a mountain.
A hotel with outdoor seating, a view of a mountain, and well-maintained gardens.
A hallway with wooden paneling, potted plants, and a sign for the Hotel Myataya.
A modern lobby with a tiled floor, a seating area with wicker chairs, a large window with a mountain view, and a wooden wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$184
31 Aug - 1 Sept

Explore the area

View map
Arakura 2654, Fujiyoshida, Yamanashi, 403-0011
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Fuji-Q Highland
    ‪5 min walk‬
  • Place, Lake Kawaguchi
    ‪2 min drive‬

Room options

View all photos for Comfort Twin Room (Eco Plan - No Cleaning Service)

A hotel room with two beds, a TV, a small table, and a chair.

Comfort Twin Room (Eco Plan - No Cleaning Service)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

A hotel room with a bed, a desk with a TV, a chair, and a view of a mountain.

Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

A hotel room with two beds, a TV, and a large window with a view of a mountain.

Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 29 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

A hotel room with two beds, a TV, and a view of a mountain.

Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room (Eco Plan - No Cleaning Service)

A hotel room with a large bed, two armchairs, a small table, and a TV.

Standard Double Room (Eco Plan - No Cleaning Service)

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

A hotel room with a bed, a small table, a chair, and a large window with a view of a mountain.

Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room (Eco Plan - No Cleaning Service)

A hotel room with two beds, a sofa, a TV, and a window with curtains.

Standard Twin Room (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

A hotel room with two beds, a sofa, a TV, and a window with curtains.

Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

A hotel room with two beds, a TV, a small table, and a view of a mountain.

Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

A hotel room with two beds, a TV, a desk, and a chair.

Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

  • 28 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room 1F

In-room safe, free WiFi, bed sheets

Standard Twin Room 1F

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

A hotel room with a large bed, two armchairs, a small table, and a TV.

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Mt.Fuji View, Non Smoking

A hotel room with a bed, a small table, a chair, and a large window with a view of a mountain.

Standard Double Room, Mt.Fuji View, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

A hotel room with a bed, a small table, a chair, and a large window with a view of a mountain.

Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a sofa, a TV, and a window with curtains.

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking, Ground Floor

A hotel room with two beds, a sofa, a TV, and a window with curtains.

Standard Twin Room, Non Smoking, Ground Floor

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Mt.Fuji View, Non Smoking

A hotel room with two beds, a TV, a small table, and a view of a mountain.

Standard Twin Room, Mt.Fuji View, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

A hotel room with two beds, a TV, a small table, and a chair. There is a large window with a view of a mountain and cityscape.

Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Twin Room, Non Smoking

A hotel room with two beds, a TV, a small table, and a chair.

Comfort Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

A hotel room with a bed, a desk with a TV, a chair, and a view of a mountain.

Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a TV, a desk, and a chair.

Twin Room, 2 Bedrooms, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room, Mt.Fuji View, Non Smoking

A hotel room with two beds, a TV, and a view of a mountain.

Family Triple Room, Mt.Fuji View, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

A hotel room with two beds, a TV, and a view of a cityscape with a mountain.

Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room, Mt.Fuji View, Non Smoking

A hotel room with two beds, a TV, and a large window with a view of a mountain.

Family Quadruple Room, Mt.Fuji View, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

A hotel room with two beds, a TV, and a large window offering a view of a mountain.

Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Double Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

A hotel room with a bed, a small table, a chair, and a large window with a view of a mountain.

Standard Double Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

A hotel room with two beds, a TV, a small table, and a chair. There is a large window with a view of a mountain and cityscape.

Standard Twin Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Triple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

A hotel room with two beds, a TV, and a view of a cityscape with a mountain.

Family Triple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Quadruple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

A hotel room with two beds, a TV, and a large window offering a view of a mountain.

Family Quadruple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Accessible Twin Room

In-room safe, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Fujiyoshida

At HOTEL MYSTAYS Fuji Onsen Resort you'll be within just a 5-minute stroll of Fuji-Q Highland and within 30 minutes of Arakurayama Sengen Park. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .The restaurant, シェフズレシピ, is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 10:00 AM. There's also limited parking, along with the convenience of free train pick-up service. .Sights within a 10-minute drive of this 4-property class Fujiyoshida hotel include Lake Kawaguchi and Kawaguchiko Music Forest Museum.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Fuji-Q Highland - 5 min walk - 0.4 km
  • Fujiyama Onsen - 19 min walk - 1.7 km
  • Lake Kawaguchi - 2 min drive - 2.0 km
  • Mt. Fuji Panoramic Ropeway - 2 min drive - 2.4 km

Getting around

  • Kawaguchiko station - 19 min walk
  • Tokyo (HND-Haneda) - 138 min drive

Restaurants

  • ‪フジヤマテラス(FUJIYAMA TERACE) - ‬14 min walk
  • ‪コメダ珈琲店 富士吉田店 - ‬8 min walk
  • ‪Starbucks - ‬11 min walk
  • fujisan coffee roastery / momoka terrace 富士山珈琲焙煎所 百花テラス
  • ‪モスバーガー - ‬9 min walk

About this property

HOTEL MYSTAYS Fuji Onsen Resort

There's a restaurant on site. WiFi is free in public spaces. As a guest of HOTEL MYSTAYS Fuji Onsen Resort, you'll find a full-service spa and hot springs. A train station pick-up shuttle and A train station drop-off shuttle are free. HOTEL MYSTAYS Fuji Onsen Resort also features a vending machine, laundry facilities, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Fujiyoshida hotel.

  • 1 building
  • 159 guestrooms or units
  • 7 levels
  • Built in 2016
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
HOTEL MYSTAYS Fuji Onsen Resort offers 159 air-conditioned accommodations with a safe and complimentary slippers. 43-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are indoor hot springs and outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 108°F.

Similar properties

Front of property
Highland Resort Hotel & Spa
Fujiyoshida
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,004 reviews
The price is NZ$362
16 Aug - 17 Aug
Highland Resort Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle during limited hours
  • Train station shuttle on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: JPY 2,470 for adults and JPY 1,235 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,170

Restaurants on site

  • シェフズレシピ

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Outdoors

  • In the mountains
  • On a lake

Full-service spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 42 ºC
  • Indoor hot spring
  • Outdoor hot spring
  • Public bath open from 5:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests with food allergies should contact this property in advance.
This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2470 for adults and from JPY 1235 for children
  • Hosted evening meal: JPY 6170

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are welcome to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel MYSTAYS Fuji
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
Hotel HOTEL MYSTAYS Fuji Onsen Resort
Hotel MYSTAYS Fuji
Hotel MYSTAYS Fujiyama
Mystays Fuji Onsen Fujiyoshida
Mystays Fuji Onsen Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida

Frequently asked questions

What is the cancellation policy at HOTEL MYSTAYS Fuji Onsen Resort?

HOTEL MYSTAYS Fuji Onsen Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HOTEL MYSTAYS Fuji Onsen Resort?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Fuji Onsen Resort on 31 Aug 2026 start from NZ$184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HOTEL MYSTAYS Fuji Onsen Resort?

Yep, HOTEL MYSTAYS Fuji Onsen Resort has a free self car park. Onsite parking is limited.

Is there a spa on site at HOTEL MYSTAYS Fuji Onsen Resort?

Yep, there is an onsite spa at HOTEL MYSTAYS Fuji Onsen Resort.

Does HOTEL MYSTAYS Fuji Onsen Resort serve breakfast?

Sure does, buffet breakfast is on offer daily from 7 AM to 10:00 AM.

Is there a free airport shuttle available at HOTEL MYSTAYS Fuji Onsen Resort?

No, HOTEL MYSTAYS Fuji Onsen Resort does not offer an airport shuttle service.

Is there a bar or restaurant at HOTEL MYSTAYS Fuji Onsen Resort?

Yep, you can grab a meal at HOTEL MYSTAYS Fuji Onsen Resort's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at HOTEL MYSTAYS Fuji Onsen Resort?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at HOTEL MYSTAYS Fuji Onsen Resort?

No, only service animals are allowed.

HOTEL MYSTAYS Fuji Onsen Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 708 out of 1195 reviews
Rating 8 - Good. 314 out of 1195 reviews
Rating 6 - Okay. 120 out of 1195 reviews
Rating 4 - Poor. 36 out of 1195 reviews
Rating 2 - Terrible. 17 out of 1195 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, easy walk to everywhere you might want to be. Close to train and bus lines. Plenty of food and drink options and excellent facilities at the hotel. Definitely book the private onsen if you can.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In addition to the location a lovely buffet dinner.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor onsen was great
Stayed 1 night in May 2026
Verified review

8/10 Good

Xue Ao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dinner buffet
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Trong Tan

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the onsen experience here
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and the check-in process was seamless.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing with a great variety to choose from
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, immense views, excellent facilities and staff. Can't fault it.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rakshan

Good breakfast menu
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Rosa

Liked: Cleanliness
Clean rooms, great location next to a station.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of Mount Fuji (when she decides to appear) and really close to Fuji Q Highland, bus lines (both local and highway bus), restaurants and Lawsons store and easy access (bus or taxi) to Kawaguchiko Station. The breakfast and dinner buffets are repetitive (and there are much cheaper food options nearby for dinner) but the staff are super helpful, friendly and attentive. The onsen is a wonderful experience and there is a tonne of info around on appropriate etiquette. We stayed before and after our Fuji climb (if you’re doing it, nothing can prepare you for the descent, be warned) and we appreciated being close to Kawaguchiko Station and being able to leave our luggage at the hotel for our stay afterwards.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Ju

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel with onsen overlooking Mt Fuji
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Thiam Poh

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was wonderful, menu stayed almost the same for the 4 mornings we were there. Fortunately, I love everything on the menu.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Overall is good for short stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay! We just wished there was a shuttle from the hotel to train station instead taking bus or walking through tiny roads. It could be very bumpy and rainy...
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with exceptional view. Enjoyed my stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Anson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. Hotel amenities are up to date.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities
Very clean modern and smooth check-in and checkout.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Rajinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen on site and great buffet! The staff were very helpful and friendly. The hotel rooms were great and recommend if looking to stay in the area. There are not many food options close by but we stayed here after our day tour for Mt Fuji. Highly recommend.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and facilities large sized room for Japan, excellent breakfast.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Houda

Liked: Cleanliness, amenities, property conditions & facilities
The view from onsen was amazing
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness
We couldn’t try the breakfast because it was fully booked. The hotel has self-service laundry facilities available. The staffs are helpful and polite.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Priyadarshini

Liked: Cleanliness, amenities, property conditions & facilities
The view of Mt Fuji was the best thing about this stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Bryce

Liked: Cleanliness, amenities, property conditions & facilities
Bath was great
Stayed 2 nights in Jan 2026

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