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5.0 out of 5

"Amazing staff, food and personal attention. Only downside for me personally is that I am disabled and neither of the 2 glorious pools or the ocean we ... " More

By a verified traveller on Tue 16 Aug 2022

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Hotel Description

A luxury stay in Koh Samui awaits you at Centara Reserve Samui. Within just a 10-minute stroll, you'll find Chaweng Beach and Chaweng Walking Street. Highlights at this beachfront hotel include 4 restaurants, 3 outdoor swimming pools, and a full-service spa.

A relaxing visit to RESERVE Spa Cenvaree can include hot stone massages, Thai massages, aromatherapy, and mani/pedis along with access to the sauna. The Gin Run is the hotel's own bar. Spend the day at the beach and enjoy the onsite free kids' club, 24-hour gym, and steam room. Plus you'll find free WiFi in public areas and a kids' swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking.

Attractions within a 10-minute drive of this 5-star Chaweng City Center hotel include Chaweng Noi Beach and Fisherman's Village Plaza.

Deluxe Room, 1 King Bed (Garden)

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$415* Per night/room 1 Jun. - 2 Jun.

Deluxe Room (Ocean Hollywood Twin)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room (Garden Hollywood Twin)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room (Reserve Ocean)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Luxury Room, 2 Single Beds (Ocean)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Centara Reserve Samui ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Centara Reserve Samui

Everyone (1)
5 out of 5
Amazing staff, food and personal attention. Only downside for me personally is that I am disabled and neither of the 2 glorious pools or the ocean were accessible due to steps without handrails- I am walking stick dependent at a very young age. The hotel happily talked to me about these issues and assure me that when I return- which am already planning - modifications for enhanced accessibility will be in place 👍🙏

Posted by on 16 Aug. 2022

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Comment from Hotel Management

18 Aug. 2022 by Centara Reserve Samui

Dear Jennifer Anne, Thank you for your feedback. We do appreciate your sharing with us on your recent stayed. We are delighted you love hotel, food and our host attentive to make the best service for your great experience. We will definitely see on our possibility to improve accessibility area for your better stay on next visit. Look forward to welcoming you back again soon in this very near future. Best regards,

Property Features

Centara Reserve Samui offers its guests a full-service spa, 3 outdoor swimming pools, a steam room, and a 24-hour fitness center. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. A children's pool, spa services, and a terrace are also featured at the luxury Centara Reserve Samui. Limited free parking is available on a first-come, first-served basis. This 5-star Koh Samui hotel is smoke free.

  • 184 guestrooms or units
  • 4 dining venues
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Centara Reserve Samui offers 184 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Refrigerators and espresso makers are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Air conditioning
  • Children's robes
  • Children's slippers
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

ACT5 - Onsite fine-dining restaurant.

The Gin Run - Onsite bar. Open daily.

Sa-Nga - Onsite restaurant. Open select days.

Salt Society - This seafood restaurant is located on the beach. Open daily.

The Terrace - Onsite buffet restaurant. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Steam room in spa
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 2942.5 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Centara Reserve Samui

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Service animals not allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Annual carbon offsets
  • Comprehensive food waste policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 1412.40 for adults and THB 706.20 for children
  • Rollaway bed fee: THB 2942.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.