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Mercure Koh Samui Beach Resort

2.0 star property
Family-friendly beachfront location with outdoor pool

Photo gallery for Mercure Koh Samui Beach Resort

Outdoor pool, pool umbrellas, pool loungers
Superior Room, 1 King Bed, Sea View
Breakfast, lunch, dinner served; Thai cuisine, pool views
Premium bedding, Select Comfort beds, minibar, in-room safe
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • On private beach
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

View map
26-1 Moo 3 Maret District, Lamai Beach, Koh Samui, Surat Thani, 84310
  • Hin Ta and Hin Yai Rocks
    ‪7 min walk‬
  • Lamai Beach
    ‪10 min walk‬
  • Silver Beach
    ‪7 min drive‬
  • Samui Intl. Airport (USM)
    ‪19 min drive‬

Room options

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  • Pool
  • Breakfast included
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The price is NZ$1,106
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8 Sept - 9 Sept
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About the area

Koh Samui

A family-friendly stay in Koh Samui awaits you at Mercure Koh Samui Beach Resort. Within just a 10-minute stroll, you'll find Lamai Beach and Wat Sila Ngu. Highlights at this beachfront hotel include a private beach, a restaurant and an outdoor swimming pool. .A pampering day can include Swedish massages and Thai massages along with body wraps, body scrubs and aromatherapy. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers. Additionally, you'll find a conference centre, a snack bar/deli and laundry facilities. Buffet breakfast is available. There's also the convenience of a free beach shuttle. .Attractions within a 15-minute drive of this Koh Samui hotel include Silver Beach and Chaweng Noi Beach.

What's nearby

  • Hin Ta and Hin Yai Rocks - 7 min walk - 0.6 km
  • Lamai Beach - 10 min walk - 0.9 km
  • Silver Beach - 7 min drive - 5.8 km
  • Chaweng Noi Beach - 10 min drive - 9.2 km
  • Chaweng Beach - 15 min drive - 11.5 km

Getting around

  • Samui Intl. Airport (USM) - 34 min drive

Restaurants

  • ‪lama cafe - ‬1 min walk
  • ‪Lolamui Cafe - ‬14 min walk
  • One Love Beach Bar
  • ‪RestoBar “Veranda” - ‬8 min walk
  • ‪Lucky Elephant - ‬4 min walk

About this property

Mercure Koh Samui Beach Resort

Family-friendly beachfront location with outdoor pool
Step outside to unwind on the sandy beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Mercure Koh Samui Beach Resort such as an outdoor pool, a children's pool and a fitness centre.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. This beach hotel also offers a garden and a terrace.

Smoking is allowed in designated areas at this Koh Samui hotel.

  • 60 guestrooms or units
  • 4 levels
  • 3 buildings
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Built in 2009
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Mercure Koh Samui Beach Resort offers 60 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include Swedish massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Thai

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Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle up to 2 km
  • Free beach shuttle
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: THB 416 for adults and THB 416 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (431 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 4 floors
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 1000

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 416 for adults and from THB 416 for children
  • Airport shuttle fee: THB 700 per vehicle (one-way)
  • Late check-out fee: THB 1000 (subject to availability)
  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Fenix Beach Resort
Fenix Beach Samui
Fenix Resort
Fenix Beach Resort Samui Compass Hospitality
Fenix Beach Resort Compass Hospitality
Fenix Beach Samui Compass Hospitality
Fenix Beach Compass Hospitality
Mercure Samui Fenix Beach
Mercure Fenix Beach
Mercure Koh Samui Beach
Fenix Beach Resort Samui
Mercure Samui Fenix Beach Resort Opening July 2016
Fenix Beach Resort Samui by Compass Hospitality
Mercure Samui Fenix Beach Resort
Mercure Koh Samui Koh Samui
Mercure Koh Samui Beach Resort Hotel
Mercure Koh Samui Beach Resort Koh Samui
Mercure Koh Samui Beach Resort Hotel Koh Samui

Frequently asked questions

Are there any beaches close to Mercure Koh Samui Beach Resort?

Yep, Mercure Koh Samui Beach Resort is a short 9-minute walk from Lamai Beach. Fun beach activities include snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Mercure Koh Samui Beach Resort?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as beachside massages.

Does Mercure Koh Samui Beach Resort have a pool?

Mercure Koh Samui Beach Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Mercure Koh Samui Beach Resort a romantic place to stay?

Ocean-view dining and a private beach, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Mercure Koh Samui Beach Resort.

Is Mercure Koh Samui Beach Resort family-friendly?

You bet! With amenities such as a children's pool, children's meals and babysitting services, it's no surprise that Mercure Koh Samui Beach Resort is a hit with families.

Does Mercure Koh Samui Beach Resort serve breakfast?

Yeah, buffet brekkie is offered at Mercure Koh Samui Beach Resort.

Is there a free airport shuttle available at Mercure Koh Samui Beach Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mercure Koh Samui Beach Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves Thai cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Koh Samui Beach Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mercure Koh Samui Beach Resort?

No, pets are not allowed.

Mercure Koh Samui Beach Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 180 reviews
Rating 8 - Good. 83 out of 180 reviews
Rating 6 - Okay. 33 out of 180 reviews
Rating 4 - Poor. 12 out of 180 reviews
Rating 2 - Terrible. 6 out of 180 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Daryl

Disliked: Staff & service, room comfort
No air conditioning in the entire hotel! Very overpriced-glass of wine 180 baht!
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed our 6 day stay at Mercure. Staff very friendly and helpful. Hotel backs on to the beach, which needs a clean up some rubbish around. Nice hotel, but could do with slight up dating partially the deco.
Stayed 6 nights in Mar 2020

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Great location, excellent service.

Great location, excellent service from the staff, good food at the restaurant. When we had the hotel arrange transportation, however, we paid more than if arranged ourselves.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

2/10 Terrible

Som

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel. Filthy and they charge extra for everything.
Stayed 10 nights in Jan 2020

10/10 Excellent

Jared, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who were always more then happy to help
Stayed 6 nights in Jan 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside of the property is the location, it’s quite a distance from Lamai beach. There is a free shuttle service, however, it only runs in the afternoons. If you want to spend a full day on the beach then you will need to make your own way there in the morning. Hotel itself is amazing though, absolutely no complaints.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The only thing i can fault is the king bed isn't a king bed its 2 beds put together
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Location is okay. Slightly away from Lamai beach, beach isn’t the best which is a shame. Pool area is good, when we stayed it was quiet and no need to panic over seats. Positives are the freaky staff/ manager, but basic in terms of everything. We stayed at 3 hotels at Koh Samui and this was the worst by far.
Stayed 3 nights in Jun 2019

8/10 Good

rc, SG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staffs. I was so happy that they recognized my birthday with an early check in and a complimentary cake.
Stayed 3 nights in Jun 2019

4/10 Poor

P.w, Canada

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Wasn’t what we were expecting for 4 star. More like a 2 star. Located on a busy, loud road. Would not refund us as it was booked with Expedia. We didn’t even stay the night, we moved to another beautiful hotel/resort.
Stayed 2 nights in Mar 2019

6/10 Okay

Hieu

Disliked: Cleanliness, property conditions & facilities

Improvements needed

So so hotel with improvements needed in term of upkeep, maintenance, large area of concrete walkway to the pool broken with uneven steps ,room cleanliness spotty. Staff however very prompt and tries hard to remedy, solve some issues.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2019

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally recommend

I had the most amazing 9 days at Mercure in Koh Samui and can’t wait to return, after 5 weeks non stop travelling around Southeast Asia I was SO happy to be welcomed at Mercure. The whole stay was easy from the contact for collection from the airport to drop of back to the airport the hotel staff were amazing, friendly& always happy.The Hotel is beautiful & super clea, the food is superb, the area is lovely and room was perfect. Only bad thing was I had to leave to fly home to snow. But Mercure I will be back soon and can not wait. Thank you all for making my stay relaxing , enjoyable& very pleasant.
Stayed 9 nights in Jan 2019

10/10 Excellent

EmirMehmet, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be one of the best hotels I have ever styed in, this hote was clean and very good location, staff are so friendly including both managers who assisted us and welcomed us with arms wide open, however the service we all received from Poh from front house was exceptional excellent, she went up and beyond for our stay and made us so happy in fact we was all sad to leave because she done so much good to us all thank you so much, Poh you have made Thailand a holiday to remember thank you so much.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, clean accommodation with amazing service

It was a lovely resort on the beach with great sun lounging facilities either at the pool or facing the lovely sea! The breakfast buffet was nice touch to an average, but clean, room. The only thing left to be desired is the location as there isn’t really anything surrounding the resort but the hotel does provide a shuttle service into the center
Stayed 5 nights in Jan 2019

6/10 Okay

Luciano, Mumbai

Liked: Cleanliness, room comfort
Disliked: Staff & service

OK OK Hotel, but better hotels available elsewhere

The hotel was ok, I thought Mercury hotel being a well known chain would also maintain their services as par with their name, instead, neahhh ... I was given a room where the geyser didn't work, it took them 2 hrs to get it working, and even though it was low season, they didn't even offer to change my room after requesting them. Pool, not clean. Service : can't expect much., Restaurant Shuts at 10 pm if the hotel is empty. so if you have a late night out and want to come to the room and drink, you would have to go to the Family Mart or 7 Eleven store to buy yourself a bottle opener as they do not offer service after 10.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Close to lamai beach, butfar enough away to be quiet
Stayed 13 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel on beautiful beach & views . Staff and Manager very helpful. Enjoyed our stay
Stayed 14 nights in Aug 2018

8/10 Good

Mohamed

Good
Stayed 2 nights in Aug 2018

8/10 Good

liezamohamad, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommended hotel

nice hotel, friendly staff, quiet and peacefull enviroment and clean
Stayed 2 nights in Aug 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July 18

I only had short time here when I dropped off the family but love the hotel layout and top quality breakfast with plenty of choice. Spacious room and real friendly service
Stayed 3 nights in Jul 2018

2/10 Terrible

Keely, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

not 4 star more like 4BAht

awful!!!! human excrement on mattress, blood splatter all over blind also ripped and sewn up! have sent a complaint to mercure direct! false advertisement as rooms advertised do not exist, pool so cloudy no one got in! dirty rooms and dirty grounds shame on Mercure ticked only 4 and 5 star and got what I can only explain as 1 star! took my son for his 21st and ruined my whole holiday. disgraceful
Stayed 9 nights in Jul 2018