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4.5 out of 5

"A relaxing and enjoying stay, friendly and helpful staff. Would love to go back " More

By a verified traveller on Tue 19 Sep 2017

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Hotel Description

A luxury stay in Koh Samui awaits you at Sheraton Samui Resort. You'll be just steps from Chaweng Noi Beach and within a 30-minute stroll of Chaweng Beach. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

A day of pampering at Glow Spa can include deep-tissue massages, hot stone massages, body wraps, and body scrubs along with access to the spa tub. The restaurant, Long Talay Restaurant, serves local and international cuisine and is open for lunch and dinner. Blue Monkey Bar is the hotel's own bar, serving drinks along with brunch and lunch. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite free kids' club and 24-hour gym. 1108 square feet (103 square meters) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business center. Plus you'll find free WiFi in public areas, an outdoor tennis court, and a kids' swimming pool. Free buffet breakfast is available daily between 6:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this Koh Samui hotel, you'll be 2.8 km (1.8 mi) from Chaweng Lake and 4 km (2.5 mi) from Silver Beach.

Room, 2 Single Beds, Non Smoking, Balcony (Guest Room, Superior, 2 Twin Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$230* Per night/room 21 Apr. - 22 Apr.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Non Smoking, Terrace (Larger Guest Room)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Samui Resort ratings based on 33 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Samui Resort

Everyone (11) Couples (14) Family (8)
4 out of 5

Nice resort on clean and quiet beach

A relaxing and enjoying stay, friendly and helpful staff. Would love to go back

Posted by on 19 Sep. 2017

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5 out of 5
Pros: The pool area.
Cons: The shower temp kept changing. And no warning about construction going on.
Location: Just right
The breakfast was not worth 600 baht per person at all! Was a big let down .

Posted by , from Australia - QLD - Cairns on 17 Nov. 2014

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5 out of 5
Pros: Majority of staff spoke English to varying degrees. Hospitality staff were great with a few that were quite intuitive of needs before asking.
Cons: The resort is going through renovations that wasn't advised either on Wotif or the hotel website. Misrepresentation in our view.
Location: Tranquil, Great, Good views
Facilities: Above average; Service: Go the extra mile, Outstanding; Weren't enough beach/pool attendees for bar/food service. Great beach and pool though, quiet, relaxing.

Posted by , from Macau on 6 Oct. 2014

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5 out of 5
Pros: Everything
Cons: Nothing, was fabulous!
Location: Away from it all
Value: Got it on the wotif deal; Service: Very friendly & efficient; Wonderful place to have our honeymoon

Posted by , from Australia - NT - Darwin on 30 Jun. 2014

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4 out of 5
Pros: Beach side pool, Nicest part of beach in Cheweng.
Cons: Very steep, lots of stairs to climb. Not for elderly or unfit
Location: Tranquil, 10 min taxi Cheweng CBD
Facilities: Nice ; Value: Affordable; Service: Respectful, Friendly; Cleanliness: Pleasant;

Posted by , from Australia - TAS - Hobart on 1 Jun. 2014

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5 out of 5
Pros: Very friendly staff
Cons: Had to leave
Location: Outstanding
Facilities: Good; Value: Affordable; Service: Flawless; Cleanliness: Spotless;

Posted by , from Australia - SA - Adelaide on 25 May 2014

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4 out of 5
Pros: Close to the beach
Cons: Pool was too warm
Location: Great, Good views
Facilities: Modest; Value: Great deal; Service: Friendly, Courteous; Cleanliness: Pleasant; Lots of stairs from beach to reception so will need to have some sort of fitness level

Posted by , from Hong Kong on 12 May 2014

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5 out of 5
Pros: Lovely beach area, quiet end of Chaweng
Cons: A bit far from any of the town centres

Posted by , from New Zealand - Auckland on 28 Apr. 2014

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4 out of 5
Pros: Grounds/pool/landscape/breakfast
Cons: Quality of food in restaurant and high price of food/staff's English isn't great/lonely for single travellers/ have to taxi to popular area.
Location: Reasonable access
Facilities: Typical; Value: Food is overpriced; Service: Basic; Cleanliness: Clean;

Posted by , from Canada on 21 Apr. 2014

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4 out of 5
Pros: All staff cheerful and willing to assist whenever possible.
Cons: Please read your emails more regularly. We were stranded at the airport despite several emails notifying arrival time.

Posted by , from Australia - NSW - Sydney on 12 Apr. 2014

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All-inclusive Details

All-inclusive room rates at Sheraton Samui Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Sheraton Samui Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Sheraton Samui Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available. Smoking is allowed in designated areas at this Koh Samui hotel.

  • 141 guestrooms or units
  • 3 levels
  • 6 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 1108 sq ft of conference space
  • 103 sq m of conference space
  • Built in 1987
  • Buffet breakfast (free)
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sheraton Samui Resort offers 141 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Koh Samui hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 11:00 AM.

Long Talay Restaurant - This beachfront restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. A children's menu is available.

Coco Scoop - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast only. Open daily.

Blue Monkey Bar - This beach bar specializes in local and international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Lobby Lounge - This lobby lounge overlooks the ocean and garden. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Massages on beach
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 5
  • Hot stone massage
  • Deep tissue massage
  • Thai massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton Samui Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 2255.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and Eurocard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Grey water recycling system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1500 per vehicle (one-way)
  • Rollaway bed fee: THB 2255.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Imperial Samui Beach
  • Imperial Samui Beach Resort
  • Sheraton Samui Resort
  • Sheraton Samui

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.