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Diamond Deluxe Hotel Wellness & Spa - Adults only

Photo gallery for Diamond Deluxe Hotel Wellness & Spa - Adults only

Property amenity
Property video
Private beach, beach cabanas, sun-loungers, beach umbrellas
Lobby lounge
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Parking included
The current price is NZ$614
includes taxes & fees
23 June - 24 June

Explore the area

View map
Nea Alikarnassos, Lampi, Kos, Kos Island, 85300
  • Place, Lambi Beach
    ‪1 min walk‬
  • Place, Port of Kos
    ‪7 min drive‬
  • Place, Kos Marina
    ‪10 min drive‬
  • Airport, Kos (KGS-Kos Island Intl.)
    ‪42 min drive‬

Room options

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room (Deluxe)

Superior Room (Deluxe)

Superior Room (Deluxe)

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (Swim up)

Premium bedding, minibar, in-room safe, desk

Double Room (Swim up)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, Pool Access

Premium bedding, minibar, in-room safe, desk

Superior Room, Pool Access

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Split Level)

Suite (Split Level)

Suite (Split Level)

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Large Single Sofa Beds
  • Free Wi-Fi

View all photos for Suite, Private Pool (Diamond)

Suite, Private Pool (Diamond) | Terrace/patio

Suite, Private Pool (Diamond)

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room (+)

Premium bedding, minibar, in-room safe, desk

Superior Room (+)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Kos

A luxury stay in Kos awaits you at Diamond Deluxe Hotel Wellness & Spa - Adults only. You'll be 4 km (2.5 mi) from Port of Kos and 4.3 km (2.7 mi) from Tree of Hippocrates. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Mazarin Health Club can include Swedish massages and sports massages along with body wraps, body scrubs and mani/pedis. The restaurant, Emerald Main Restaurant, is open for breakfast and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site nearby private beach and indoor swimming pool. 2691 square feet (250 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class Kos hotel include Kos Marina and Psalidi Beach.

What's nearby

  • Lambi Beach - 1 min walk - 0.1 km
  • Port of Kos - 7 min drive - 4.6 km
  • Tree of Hippocrates - 9 min drive - 5.3 km
  • Kos Marina - 10 min drive - 6.1 km
  • Tigaki Beach - 13 min drive - 9.4 km

Getting around

  • Kos (KGS-Kos Island Intl.) - 33 min drive

Restaurants

  • ‪Istros - ‬4 min drive
  • ‪Taverna MELTEMIA - ‬16 min walk
  • ‪KOS Pâtisserie - ‬5 min drive
  • ‪Hotel Nefeli - ‬2 min drive
  • ‪The Sunset Restaurant - ‬4 min drive

About this property

Diamond Deluxe Hotel Wellness & Spa - Adults only

Step outside to unwind on the sandy beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Diamond Deluxe Hotel Wellness & Spa - Adults only, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a health club, a hot tub and a steam room. Free self parking is available.

This 5-star Kos hotel is smoke free.

  • 1 floor
  • 110 guestrooms or units
  • 8 buildings
  • 2 dining venues
  • 2691 sq ft of conference space
  • 250 sq. m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Diamond Deluxe Hotel Wellness & Spa - Adults only offers 110 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Mazarin Health Club has 5 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Emerald Main Restaurant
  • Peruzzi A la carte

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • Tennis
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,691 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 floor
  • 8 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurant.
Dinner service is available in the restaurant 7-9:30 PM. Guests booked in Half Board rates who arrive after 9:30 PM may receive cold dinner provisions in their guestroom. Dinner service is not included on the check-out date, and dinner service is not transferable.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 1471Κ015A0351100

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.

Property is also known as

Diamond Deluxe Hotel Wellness
Diamond Deluxe Hotel Wellness Kos
Diamond Deluxe Wellness
Diamond Deluxe Wellness Kos
Diamond Deluxe Hotel Wellness Adults Kos
Diamond Deluxe Hotel Wellness Adults
Diamond Deluxe Wellness Adults Kos
Diamond Deluxe Wellness Adults
Diamond Deluxe Wellness & Kos
Diamond Deluxe Hotel Wellness & Spa - Adults only Kos
Diamond Deluxe Hotel Wellness & Spa - Adults only Hotel
Diamond Deluxe Hotel Wellness & Spa - Adults only Hotel Kos

Frequently asked questions

What is the cancellation policy at Diamond Deluxe Hotel Wellness & Spa - Adults only?

Diamond Deluxe Hotel Wellness & Spa - Adults only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Diamond Deluxe Hotel Wellness & Spa - Adults only?

As of 13 Jun 2026, prices found for a 1-night stay for 2 adults at Diamond Deluxe Hotel Wellness & Spa - Adults only on 23 Jun 2026 start from NZ$614, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Diamond Deluxe Hotel Wellness & Spa - Adults only?

Yep, Diamond Deluxe Hotel Wellness & Spa - Adults only has a free self car park.

Are there any beaches close to Diamond Deluxe Hotel Wellness & Spa - Adults only?

The closest beach to Diamond Deluxe Hotel Wellness & Spa - Adults only is Psalidi Beach (7.4 km).

Is there a spa on site at Diamond Deluxe Hotel Wellness & Spa - Adults only?

Yep, Mazarin Health Club is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Diamond Deluxe Hotel Wellness & Spa - Adults only have a pool?

Diamond Deluxe Hotel Wellness & Spa - Adults only has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Diamond Deluxe Hotel Wellness & Spa - Adults only?

Diamond Deluxe Hotel Wellness & Spa - Adults only features a private beach, 2 outdoor pools and a full-service spa.

What makes Diamond Deluxe Hotel Wellness & Spa - Adults only a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Diamond Deluxe Hotel Wellness & Spa - Adults only.

Is Diamond Deluxe Hotel Wellness & Spa - Adults only family-friendly?

No, Diamond Deluxe Hotel Wellness & Spa - Adults only is an adults-only property.

Does Diamond Deluxe Hotel Wellness & Spa - Adults only serve breakfast?

Sure does, free buffet brekkie is served daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Diamond Deluxe Hotel Wellness & Spa - Adults only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Diamond Deluxe Hotel Wellness & Spa - Adults only?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Diamond Deluxe Hotel Wellness & Spa - Adults only?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Diamond Deluxe Hotel Wellness & Spa - Adults only?

No, pets are not allowed.

Diamond Deluxe Hotel Wellness & Spa - Adults only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 122 reviews
Rating 8 - Good. 43 out of 122 reviews
Rating 6 - Okay. 9 out of 122 reviews
Rating 4 - Poor. 1 out of 122 reviews
Rating 2 - Terrible. 1 out of 122 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Willard M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were well maintained and very clean
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful! The room was big and pleasant. Great view from the balcony. However, there’s no
Stayed 8 nights in May 2025
Verified

10/10 Excellent

Adebimpe Aderonke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing place. Very lovely, nice and hardworking staff. Beautiful and peaceful setting. Very close to the beach. Deserves more than 5 star.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Nikeshia E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beyond my expectation. Very clean, superb customer service, accommodating to foreigners. Provided complimentary wine and fruits as a welcome, daily breakfast was delicious.
Stayed 4 nights in May 2022
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location 10 minutes by bus to Kos

I went with my daughter our room opened onto swimming pool which was amazing. Staff excellent. Breakfast very good Spa tennis court and sunshine we had a really good holiday. We went to unwind and relax which we did
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class 11 day holiday. Everything was perfect
Stayed 10 nights in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Posh hotel with amazing breakfast and vibes

Amazing hotel with spectacular pool view. Good location. Wonderful breakfast with lots of varieties especially the menu offering Greek Benedict and omelette. Front desk service is generally good. A note to improve is to assign bell boy to help guests with lots of baggages to board golf cart as they have to manage not spilling over the nice welcoming drink :-)
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Wendy Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lay out of the hotel especially the rooms leading straight out onto the pool. A small hotel which suited us for a few days stay. The restaurant staff were exceptional. I have a dietary intolerance and they went out of their way to make sure I knew what was safe to eat. They were always smiling and friendly. The only downside which wasn’t clear on the website is that the beach is on the other side of the road. Would love to return to this hotel
Stayed 4 nights in Sep 2023
Verified

4/10 Poor

Sotiri

Terrible experience the manager doesn’t know how s

Poor customer service strong smell of moule underground rooms no view the manager showed no real concern no moule issue or my comfort as a guest I would not recommend this hotel no good food
Stayed 2 nights in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Ok deluxe…

Nice hotel, but it is no more a new hotel. The outdoor area is fantastic. Room was cleaned nicely every day, but did show some history of use, but it was a nice room. The bed in our room was simply put dreadful(it was round and they could not provide extra supportmatress that fit the bed, so I slept poorly for 10 days). We got what we ordered, but staff seemed somewhat inexperienced, they did not do amfollowup on our issues. And I’m no fan of chasing service or chasing sunbeds when you are at a 5star hotell. Loved our stay, but it had some shortcomings. The private beach is great, some noice from the road beside the hotel and you need to take a bus or rent a bike to get to other restaurants than the hotels. Would recommend the hotel, but 5 star with premium pricing, really?
Stayed 10 nights in Sep 2023
Verified

6/10 Okay

Lea

Liked: Staff & service
Disliked: Cleanliness
First of all, the restaurant and reception staff was exceptional and really "make the difference". Also, the food was great, especially the 5 course menus for dinner. Unfortunately, the hotel is lacking maintenaince and renovation. For example, mold between all tiles in the pool, broken tiles in the pool and outdoor shower area etc. Our room was also not what we expected. The bathroom was new but the room itself had a dirty bed frame and couch. Also the cover of the chair in the corner was broken. In general were all furniture in a bad shape. Our room was also not properly cleaned. They tried to fix most of the mentioned points as we complained. But the most disapointing part was the beach. The way to the beach (across a street) and the beach itself was full of trash. It was not cleaned regulatory and does not invite to linger. Overall, we were not satisfied with the hotel, except of the staff and food.
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Federica

Liked: Cleanliness, amenities, property conditions & facilities
Accesso alla piscina dalla camera super! Letti comodi, struttura silenziosa, colazione molto buona e staff molto accogliente e cordiale.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Giulio

Liked: Cleanliness, staff & service, room comfort

Buono, non eccellente

buona struttura, piscina molto carina mai troppo affollata, buona colazione, bar un po' caro, spiaggia nella media - lato nord dell'isola un po' ventoso, molto meglio le spiagge a sud. Ottima posizione per la vicinanza alla cittá con molti ristoranti e bar. In generale buono ma non eccellente, non direi 5 stelle, al massimo 4.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

ANNA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
il nome Delux dice tutto, splendido hotel 5 stelle reali, colazione buonissima e io sono sempre critica, se dico buonissima è davvero buonissima.Tutto molto fresco e di ottima qualità. Molta varietà dei piatti.Tutto il personale è gentile, disponibile e fa di tutto per regalare al cliente giorni stupendi. Piscina spettacolare e sempre pulita e ben curata. Tornerò presto.Grazie a tutti. Anna ........ the name Delux says it all, beautiful real 5 star hotel, very good breakfast and I'm always critical, if I say very good it's really very good. Everything very fresh and of excellent quality. Lots of variety of dishes. All the staff are kind, helpful and do everything they can to give the customer wonderful days. Spectacular swimming pool and always clean and well looked after. I will be back soon.Thank you all. Anna
Stayed 8 nights in Jul 2024
Verified

10/10 Excellent

Enrique

Liked: Staff & service, amenities, property conditions & facilities
Magnifica la instalación de todo el hotel.Trato del personal excelente. Piscinas magníficas.
Stayed 6 nights in Jun 2024
Verified

2/10 Terrible

Erin

Disliked: Staff & service
The property is gorgeous.....but the staff were EXTREMELY rude!! They harrassed us about how many people we had staying in our room, checking pur passport numbers before check-in and at check out. We were harassed several times by the front desk staff about how many people we had staying in our room (we had 2, which is what was what was reserved). Specifically IVAN at the front desk was completely inappropriate with us, treating us horribly. Then the check out time apparently changed from noon to 11am. And we were told about this at 11am on day of check out!!! They called the room to tell us we had to check out right then!! Never was told at check in about an update in checkout time, their website states noon is check out time and my reservation stated noon as check out time. Over all horrible experience and will never return To this hotel. We were simple guests that werent loud and didnt deserve the poor customer service and harassment we received!!!! Not to mention paying for the most expensive room the property had to offer.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage ist perfekt, wenn man Ruhe will - und trotzdem ist man sehr schnell in der Stadt. Wunderschöne Poollandschaft, freundliches Personal - sehr kleine Fernseher und die Senderauswahl ist sehr begrenzt und viele Sender flackern stark
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Sabine

Liked: Cleanliness, staff & service
Beautiful resort with super friendly staff. SPA was amazing, had one of the best messages. WiFi connection definitely needs improvement, was very difficult at times to receive internet. Quantity and variety of the food could be upgraded and improved.
Stayed 8 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Heaven on earth top resort highly recommended
Stayed 10 nights in May 2019
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehmes ruhiges Hotel ! Einfach super zum relaxen ! Wir kommen wieder !! Danke
Stayed 9 nights in Sep 2018
Verified

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel mit tollem Pool

Der Service, sowohl im Zimmer als auch im Poolbereich ist hervorragend. Besonders möchten wir Frau Gorginia loben, die Abends immer den Zimmerbereich totol schöne nachtfertig gemacht hat. Weiterhin ist die Sauberkeit zu loben. Von früh morgens bis spät abends wurde gefegt, gewischt. Frühstück absolut zu empfehlen!!!
Stayed 14 nights in Sep 2018
Verified

6/10 Okay

Maurizio

non è da 5 stelle

Hotel carino, una grandissima piscina, il personale cordiale specialmente quelli del bar in piscina... le camere sono buone, nel complesso si può dire un buon hotel a 4 stelle.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place

Absolutely awesome resort. Niki was kind enough to organise our transfer from the port to hotel and help us with our car rental. Pool was superb!
Stayed 4 nights in Aug 2018
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מקום טוב לנוח נעים וכיפי חסר קצת מוסיקת רקע אבל מלון מדהים החדר אם הבריכה פצצה
Stayed 4 nights in Jul 2018
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rentoutumista kaipaavalle

Tyylikäs ja loistava hotelli. Aamupala loistava! Kokki paistaa munakkaan tms. toivomuksesi mukaan. Iltaisin on monipuolinen buffet. Ravintolan hintataso on ihan ok, lounas maksaa noin 9-16e ja illallisbuffet 30e. SPA-kylpylän hoidot melko hintavia. Keskustaan on 3 km. Hotelli sijaitsee keskellä ei mitään, mutta on rannalla. Se sopii niille, jotka tarvitsevat rauhallisuutta ja leopa sekä rentoutumista. En ole koskaan aiemmin käynyt näin suuressa uima-altaassa uimassa. Tilaa riittää hyvin kaikille eikä tarvitse varoa muita.
Stayed 7 nights in Jun 2018