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Mitsis Family Village

4.0 star property
Mountain ski retreat with 2 outdoor pools and full-service spa

Photo gallery for Mitsis Family Village

Superior Room (Family,Sharing Pool ) | View from room
Free minibar, in-room safe, desk, blackout curtains
Twin Room, Sea View | View from room
Superior Duplex (Sharing Pool)
Twin Room, Sea View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • All-inclusive
  • Pool
  • Spa
  • Gym
The current price is NZ$285
includes taxes & fees
7 Oct - 8 Oct

Explore the area

View map
Kardamena Kos, Kos, L, 85302
  • Kardamena Port
    ‪11 min drive‬
  • Lido Waterpark
    ‪21 min drive‬
  • Tigaki Beach
    ‪23 min drive‬
  • Kos (KGS-Kos Island Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Duplex (Sharing Pool)

Superior Duplex (Sharing Pool) | View from room

Superior Duplex (Sharing Pool)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Free minibar items
Flat-screen TV
Blackout curtains
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Free minibar items
Flat-screen TV
Blackout curtains
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Twin Room (Sharing Pool)

Superior Twin Room (Sharing Pool)

Superior Twin Room (Sharing Pool)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Free minibar items
Flat-screen TV
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, Sea View

Studio, Sea View | View from room

Studio, Sea View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Free minibar items
Flat-screen TV
Blackout curtains
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Free minibar items
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (Family,Sharing Pool )

Superior Room (Family,Sharing Pool )

Superior Room (Family,Sharing Pool )

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Free minibar items
Flat-screen TV
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Room, Mountain View

Twin Room, Mountain View

Twin Room, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Free minibar items
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Sea View (Superior)

Family Room, Sea View (Superior)

Family Room, Sea View (Superior)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Free minibar items
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the area

Kos

An all-inclusive stay in Kos awaits you at Mitsis Family Village. You'll be 6.3 km (3.9 mi) from Kardamena Port. Highlights at this beach hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .The buffet restaurant, Main Restaurant, serves local and international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. At this ski hotel, you'll be close to downhill skiing. Added amenities include a nightclub, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .With a stay at this 4-property class Kos hotel, you'll be 21.4 km (13.3 mi) from Tigaki Beach and 25.3 km (15.7 mi) from Port of Kos.

What's nearby

  • Kardamena Port - 11 min drive - 6.0 km
  • Castle Palaio Pyli - 18 min drive - 12.4 km
  • Marmari Beach - 20 min drive - 15.1 km
  • Lido Waterpark - 21 min drive - 14.3 km
  • Tigaki Beach - 23 min drive - 18.4 km

Getting around

  • Kos (KGS-Kos Island Intl.) - 23 min drive

Restaurants

  • ‪Akti Beach Club Restaurant - ‬4 min drive
  • ‪Yo Yos - ‬10 min drive
  • ‪Mitsis Blue Domes Restaurant - ‬7 min walk
  • ‪Barista Zia - ‬22 min drive
  • ‪Mitsis Summer Palace Cocktail Bar - ‬3 min walk

About this property

Mitsis Family Village

Mountain ski retreat with 2 outdoor pools and full-service spa
Mitsis Family Village is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Mitsis Family Village, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive hotel also offers a complimentary children's club, a children's pool and a steam room. Self parking is free.

This 4-star Kos hotel is smoke free.

  • 219 guestrooms or units
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Mitsis Family Village offers 219 air-conditioned accommodations with free minibar items and a safe. Flat-screen televisions are featured in guestrooms. Accommodation at this 4-star hotel has kitchens with coffee/tea makers. Bathrooms include a bath, slippers and hairdryers.

This Kos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Exterior

Mitsis Norida

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 249 reviews
The price is NZ$428
includes taxes & fees
7 Oct - 8 Oct
Mitsis Norida

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Creperie - Gelateria
  • Main Restaurant
  • Pizza on the beach
  • Zia snack restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Downhill skiing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Mountain biking
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room kitchen
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Kitchen
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 1471Κ015A0492300

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Family Village Beach Hotel
Mitsis Family Beach
Mitsis Family Beach Hotel
Mitsis Family Village
Mitsis Family Village Beach
Mitsis Family Village Beach Hotel Kos
Mitsis Family Village Beach Kos
Mitsis Family Village Hotel
Mitsis Village Family Hotel
Mitsis Family Village Beach Hotel All Inclusive Kos
Mitsis Family Village Beach Hotel All Inclusive
Mitsis Family Village Beach All Inclusive
Mitsis Family ge Inclusive Ko
Mitsis Family Village Beach Hotel Kos
Mitsis Family Village Beach Kos
All-inclusive property Mitsis Family Village Beach Hotel Kos
Kos Mitsis Family Village Beach Hotel All-inclusive property
All-inclusive property Mitsis Family Village Beach Hotel
Mitsis Family Village Beach
Mitsis Family Village Beach Hotel All Inclusive
Mitsis Family Village Kos
Mitsis Family Village Beach Hotel All Inclusive Kos
Mitsis Family Village Beach Hotel All Inclusive
Mitsis Family Village Beach All Inclusive
Mitsis Family Village Beach Hotel - All Inclusive Kos
Mitsis Family Village Beach All Inclusive Kos
Mitsis Family Village Beach Hotel
Mitsis Family Village Beach

Frequently asked questions

What is the cancellation policy at Mitsis Family Village?

Mitsis Family Village offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mitsis Family Village?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at Mitsis Family Village on 7 Oct 2025 start from NZ$265.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mitsis Family Village?

Yep, Mitsis Family Village has a free self car park.

Are there any beaches close to Mitsis Family Village?

The closest beach to Mitsis Family Village is Tigaki Beach (8.6 km).

Is there a spa on site at Mitsis Family Village?

Yep, there is an onsite spa at Mitsis Family Village.

Does Mitsis Family Village have a pool?

Mitsis Family Village has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Mitsis Family Village have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Mitsis Family Village?

Mitsis Family Village features 2 outdoor pools, a full-service spa and a nightclub. All guestrooms come with free minibar items and room service.

Is Mitsis Family Village family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Mitsis Family Village is a hit with families.

Does Mitsis Family Village serve breakfast?

You bet, complimentary buffet brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Mitsis Family Village?

No, Mitsis Family Village does not offer an airport shuttle service.

Is there a bar or restaurant at Mitsis Family Village?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mitsis Family Village?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mitsis Family Village?

No, pets are not allowed.

Mitsis Family Village Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 100 reviews
Rating 8 - Good. 26 out of 100 reviews
Rating 6 - Okay. 10 out of 100 reviews
Rating 4 - Poor. 6 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jake

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what an amazing place to stay lovely view of the coast and access to the beach. We stayed here with our family with 2 young children lots for them and us to do! The food was excellent with so many choices and changes every day. The staff are excellent made you feel really welcome and helped us out with the pram. I would say maybe just have some ramps for prams to rooms but we didn’t mind lifting it up the few steps we had to. All in all this was an amazing stay and we will definitely be back!
Stayed 6 nights in May 2025

10/10 Excellent

Darina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, comfortable rooms, outside area spacious and tidy
Stayed 8 nights in Sep 2024

8/10 Good

marian

Liked: Staff & service, amenities, property conditions & facilities
Excellent sharing pool! Great reception staff! Julianos on pool bar lovely, frequent beach hopper, food ok not as good as it used to be, I have found this hotel has changed quite a bit since I last came , mitsis need to revert back to how they once was !!
Stayed 2 nights in Jul 2024

6/10 Okay

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Solid 3 Star property. Food needs to improved.
Stayed 7 nights in Jun 2024

8/10 Good

Dan

Stayed 2 nights in Sep 2023

8/10 Good

Shirley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly, from the front desk, to the restaurant, to the bars, to the room attendents. All were amazing. The rooms were clean and view was exceptional. However, could use some updating.
Stayed 14 nights in May 2023

6/10 Okay

Matilda

Travelled with family
Liked: Cleanliness
Pros - Very friendly, helpful staff - Private beach with shuttle - Always seemed to be sun lounger availability - Crepes were yum and available till late - Water slides and inflatable water park on beach (15 euro for day) hit with kids - Clean, eco friendly, hand sanitisers around - Small games room (chargeable) - I enjoyed the food Cons - Smallest Mitsis (of four) I've visited - really only 1 main freshwater, outdoor pool for everyone, one indoor restaurant and less selection of foods/bookable restaurants - Room only had view of brick wall from balcony door - Not enough information given at check-in - no map, details of meal times, access to facilities in other nearby hotels, how to get beach towels, wifi access - had to ask for this basic info everytime - Nothing in mini bar unless you happened to be around when delivery happened in the morning - Have to reserve gym use in another hotel - One restaurant staff a bit grumpy when he delivered the wrong order and insisted he hadn't and then objected to us taking clean forks from a nearby, made-up table without asking him first; he was likely to be very tired as we arrived late towards end of his shift -Animation team not very visible or engaging for kids, not a lot for teens to do - Long walk up steep hill to hotel if you miss shuttle or it doesn't turn up at time expected!
Stayed 4 nights in Aug 2022

4/10 Poor

Lara

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Jun 2022

10/10 Excellent

Hannah Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and nothing was too much trouble. It was a very laid back a relaxing stay and just what we were hoping for. Just stunning!
Stayed 7 nights in May 2022

10/10 Excellent

laura

Stayed 7 nights in Sep 2021

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in the sun

Lovely 4 star accommodation with excellent all inclusive food. Some of the pools are salt water so be prepared. Fab little water park on site and the majority of staff were truly excellent.
Stayed 5 nights in Aug 2021

6/10 Okay

Ross

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Bad start, good finish

Told a day before arrival that the hotel would be opening, so we I’ll be staying in the Blue Domes hotel. Not a huge issue, but upon arrival, was told that we wouldn’t be staying in the blue domes, we were going to the Norida! Furthermore, the room type we’d booked wasn’t available (we booked a pool room), so ended up staying in the blue domes, but in a lesser room. Put simply, the hotel had blatantly over-booked and were desperately trying to make it work. On one hand, I get it, but it’s not really the time to start playing around with occupancy levels etc. Service not great, but the staff worked hard within very difficult conditions (masks in 30+ degree heat is not something that’s ever going to be easy). Ended up moving to the Norida on day 3 of the holiday, accepting a drop in quality for an increase in space and service. Overall, we had a good holiday, but it was more about what we made of it, than the hotel itself. Visually, the hotel was beautiful (mountainous backdrop, sea views from pretty much everywhere), but lacked some of the little touches Couple of points to note: - Blue dome pools are saltwater - our kids really struggled with this - post covid all inclusive is very different! No serving yourself (for obvious reasons), but this does have a knock on effect on wait times etc. - the beach is lovely, but make sure you bring aqua shoes! - book the a la carte way in advance! - 5* in Greece would likely not stack up against other standards worldwide.
Stayed 7 nights in Aug 2020

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel, facilities perfect for a relaxing and enjoyable holiday, will be back
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 10 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very good food excellent and staff lovely. We had a mixed age group and everyone had an enjoyable stay. The hotel has its own beach which was a bonus. There never feels like there is a crowd and if you have small children they have a very good in house entertainment team and good live music most nights of the week. There is gated security as you enter the resort which was reassuring. We traveled by bus to Kardamena and KOS town which was easy and drops you at your hotel doorstep. There is a train and trailer service that will take you from the hotel to the beach as well if you have children, baggage etc which was excellent and runs every 15 mins. We would highly recommend the masonette with swim up.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were amazing. Didnt like that the pools were salt water
Stayed 6 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good points great food and entertainment and very clean. Bad points Cleaning staff took very sentimental soft toy to laundry in bed linen - ruined 2 whole days of our holiday and no apology at all - made to feel I was hastling staff to ask them to look for it when it wasnt my fault. Finally turned up washed although I had stressed it will ruin it to wash it. it seems it happens a lot so would be an idea to either ensure cleaning staff take more care or put notices in the rooms to remove any soft toys from beds
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Would be nice to charge phones in rooms when u leave with the key. Power shuts off when u take the key.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Never met such kind friendly staff , couldn’t do enough for you
Stayed 7 nights in Jun 2019

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The name says it all.

The family village is just that. It is set on the hillside overlooking and at the end of the long beach road to the little town of Kardamena and provides all a young family could want, even with the grandparents along. Everything about it is excellent - accommodation, facilities, food and refreshments. The staff are all first rate and clearly there is a family atmosphere. They cope very well with the different nationalities of the very many guests. I visited alone ahead of the main school holidays to relax and enjoy the weather and was able to do just that and was made to feel welcome and not out of place.
Stayed 6 nights in Jun 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good hotel with excellent Service

We stayed for a week in May 2019. Overall had a really good time. This is a good all inclusive hotel which tries ever so hard to keep you happy. There were a couple of really good things - they restocked your bar with free drinks every 2 days and the pedalos on the beach were free to use. The rooms were kept very clean and tidied every day. Service was on the whole very good although getting a drink at mealtimes can be hard - I would suggest a small tip early on in your stay. Hotel pool is good although we preferred the beach - some great food at the beach as part of the all inclusive. Overall the food was ok but we became a bit tired of it by the end of a weeks stay. One thing to note the hotel is set on a hill and is about an hours walk to Kardemena. There is nothing else around other than other Mitsis hotels. Overall however I would recommend the hotel
Stayed 7 nights in May 2019