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Sheraton Kosgoda Turtle Beach Resort

Photo gallery for Sheraton Kosgoda Turtle Beach Resort

2 outdoor pools, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers
Property video
Rooftop terrace
A hotel room with two beds, a large window with a view of the ocean, a chair, and a flat-screen TV.
3 bars/lounges, lobby lounge, rooftop bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$376
includes taxes & fees
3 July - 4 July

Explore the area

View map
1 Okanda Road, Hiddaruwa, Naape, Kosgoda, Southern Province, 80570
  • Place, Kosgoda Beach
    ‪13 min walk‬
  • Place, Galbokka Sea Turtle Conservation & Research Center
    ‪3 min drive‬
  • Place, Bentota Beach
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Garden View

A hotel room with a large bed, a TV, a desk, and a view of a pool and palm trees.

Superior Double Room, 1 King Bed, Garden View

  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Ocean View

Junior Suite, 1 Bedroom, Ocean View

Junior Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Private pool

Premier Room, 1 King Bed

  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Premier Room, 2 Single Beds

Premier Room, 2 Single Beds

  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Garden View

Deluxe Twin Room, 2 Single Beds, Garden View

Deluxe Twin Room, 2 Single Beds, Garden View

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite, 2 Bedrooms, Ocean View

Presidential Suite, 2 Bedrooms, Ocean View

Presidential Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 210 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

About the area

Kosgoda

A luxury stay in Kosgoda awaits you at Sheraton Kosgoda Turtle Beach Resort. You'll be 0.2 km (0.1 mi) from Kosgoda Beach and 6.4 km (4 mi) from Induruwa Beach. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The family restaurant, S Kitchen, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. SHO Lounge is the hotel's own lobby lounge, serving drinks along with breakfast and brunch. Spend the day at the beach and enjoy the on-site free kids' club, 24-hour gym and steam room. 5274 square feet (490 square metres) of event facilities include 2 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 5-property class Kosgoda hotel include Kande Vihare Temple and Bentota Beach.

What's nearby

  • Kosgoda Beach - 13 min walk - 1.1 km
  • Kosgoda Turtle Hatchery - 3 min drive - 3.0 km
  • Galbokka Sea Turtle Conservation & Research Center - 3 min drive - 2.2 km
  • Bentota Beach - 13 min drive - 13.1 km
  • Galle Fort - 53 min drive - 61.2 km

Getting around

  • Aluthgama Railway Station - 20 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 108 min drive

Restaurants

  • ‪Pasindu Rasa Wimana ~ පසිඳු රස විමන - ‬10 min drive
  • ‪Chill - ‬11 min drive
  • ‪Nuwara Bar - ‬4 min drive
  • ‪Ceylon - Riu Sri Lanka - ‬4 min drive
  • ‪Riti Panna - ‬3 min drive

About this property

Sheraton Kosgoda Turtle Beach Resort

Sheraton Kosgoda Turtle Beach Resort offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 5274 square feet (490 square metres) and includes a conference centre. A children's pool, a terrace, and a complimentary children's club are also featured at the luxury Sheraton Kosgoda Turtle Beach Resort. Free self parking is available.

This 5-star Kosgoda hotel is smoke free.

  • 172 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 5274 sq ft of conference space
  • 490 sq. m of conference space
  • Built in 2020
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised kid's activities
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar by the pool
  • Swim-up bar
Sheraton Kosgoda Turtle Beach Resort offers 172 air-conditioned accommodations with all-in-one washer/dryers and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 for adults and USD 11 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • Blue Rooftop Lounge & Bar
  • Olive Restaurant & Bar
  • Ridleys
  • S Kitchen
  • SHO Lounge

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Bicycle tours
  • Books
  • Children's pool
  • Cooking classes
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Piano
  • Steam room
  • Table tennis
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • All-in-one washing machine/dryer
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (5,274 square foot of space)

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet (84 centimetre high)
  • Hand-held showerhead
  • Handrails in hallways (81 centimetre high)
  • Handrails in stairways (76 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Raised toilet seat (84 centimetre high)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washing machine/dryer
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Kosgoda Turtle Beach Resort

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 for adults and from USD 11 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Kosgoda Turtle Beach
Sheraton Kosgoda Turtle Beach Resort Hotel
Sheraton Kosgoda Turtle Beach Resort Kosgoda
Sheraton Kosgoda Turtle Beach Resort Hotel Kosgoda

Frequently asked questions

What is the cancellation policy at Sheraton Kosgoda Turtle Beach Resort?

Sheraton Kosgoda Turtle Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Kosgoda Turtle Beach Resort?

As of 2 Jul 2026, prices found for a 1-night stay for 2 adults at Sheraton Kosgoda Turtle Beach Resort on 3 Jul 2026 start from NZ$376, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Kosgoda Turtle Beach Resort?

Yep, Sheraton Kosgoda Turtle Beach Resort has a free self car park.

Are there any beaches close to Sheraton Kosgoda Turtle Beach Resort?

Yep, Sheraton Kosgoda Turtle Beach Resort is a short 2-minute walk from Kosgoda Beach. Fun beach activities include snorkelling, waterskiing and windsurfing. You can also find motor boats and boat tours.

Is there a spa on site at Sheraton Kosgoda Turtle Beach Resort?

Yep, there is an onsite spa at Sheraton Kosgoda Turtle Beach Resort. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Sheraton Kosgoda Turtle Beach Resort have a pool?

Sheraton Kosgoda Turtle Beach Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Sheraton Kosgoda Turtle Beach Resort?

Sheraton Kosgoda Turtle Beach Resort features 2 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Sheraton Kosgoda Turtle Beach Resort a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Kosgoda Turtle Beach Resort.

Is Sheraton Kosgoda Turtle Beach Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Sheraton Kosgoda Turtle Beach Resort is a hit with families.

Does Sheraton Kosgoda Turtle Beach Resort serve breakfast?

Yeah, buffet brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sheraton Kosgoda Turtle Beach Resort?

No, Sheraton Kosgoda Turtle Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Kosgoda Turtle Beach Resort?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Kosgoda Turtle Beach Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Kosgoda Turtle Beach Resort?

No, pets and service animals are not allowed.

Sheraton Kosgoda Turtle Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 22 reviews
Rating 8 - Good. 3 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 3 out of 22 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Both the breakfast and dinner buffets were fresh with a good range of choices, regularly changed. All the staff were friendly and helpful. Methuli on the front desk was particularly helpful. I highly recommend this hotel and look forward to planning a return visit
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2023
Verified

8/10 Good

sudhir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is excellent
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good times , the staff was very attentive and friendly
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay, nice view and property

This is a nice property with food served in the restaurant being tasty. Staff is friendly and good amenities for children. They had a fire performance at night
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Gayanga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Darshana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the check-in to the last day of our stay, the Management and staff were very friendly, caring and hospitable. Lovely location overlooking the ocean. Great food with verity of flavours and options. Thoroughly enjoyed the local seafood choices. Memorable Sri Lankan experience.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Mindaugas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good plc to spend time
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel! The welcome was amazing!!! The rooms were beautiful. The pool was amazing! It’s right on the beach! The food was exxxxxcellent!!! We will stay here again. One of our favorite hotels in all of Sri Lanka! Madhushan helped us with our bags and was very helpful! Krishmal cleaned our room and it was SPOTLESS!! So clean and beautiful! We really appreciated each of the staff who served us. We will be back! Excellent job!
Verified

2/10 Terrible

Kajendran

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is always under repair or maintenance. The floors do smell like dirty mop and towels, bed sheets and pillowcases all had a red stain. I did show the staff and he said he will inform the manager. The property around the hotel is nice, the breakfast was decent. I probably will not stay here in the future.
Stayed 1 night in May 2025
Verified

2/10 Terrible

Oscar

Disliked: Staff & service, room comfort

Not worth for the price

I have very mixed feelings after staying here. I’ll start with the positive. Spa is stunning and the therapists were a 10 out of 10. Restaurant a la carte (not dinner buffet) was amazing, waitresses very attentive 10 out of 10. We tried to change usd into local currency, they were so annoying and were rejecting every single note(some of them were just out of the bank) just to avoid doing it. We wanted to experience the English high tea (both of us are vegetarian) we were asking at 3pm and they start at 3:30 so they couldn’t accommodate our request with more than 30 min in advance, and he didn’t even try to find a suitable solution. When we checked-inn I advice the receptionist that our check out was going to be at 6am but since I paid for our accommodation with breakfast included he said they will prepare boxes to take. There was a massive group and we could see at least 30 boxes for the group but they denied our breakfast. Ocean view room I booked ended up being partially view. Don’t over pay for this hotel, we spend the previous nights on cheapest 5 stars hotel with much better service, and better facilities. Rooms need a massive renovation.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities
Traumhafte Betten. Man bekommt den 5-Sterne Standard, den man als verwöhntes Weißbrot erwartet.
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Fouzia

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible séjour !!!!

Propreté et service inexistants. Le personnel passe son temps à vouloir vous soutirer de l’argent. Nous avons payé 2 fois les courses des chauffeurs proposés par l’hôtel Le prix du check out est à la tête du client sans aucune logique (même prix quelque soit le type de chambre) Prélèvement sur la carte sans prévenir la veille du départ Prix des petits déjeuner facturés le double du tarif normal Prix des soins spa affichés hors taxe sans prévenir Non respect des indications DND (ne pas déranger). Le personnel frappe et entre dans votre chambre. Chaussons usagés donnés dans les chambres. Plage payante pour les transats Un séjour épuisant tant il fallait esquiver les arnaques et rappeler les bons usages d’un service 5 étoiles !!!
Stayed 5 nights in Dec 2022
Verified

10/10 Excellent

Sultanah Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place! The staff were all friendly and very attentive they made sure we had a comfortable stay and provided everything we needed. The hotel is situated by the beach also includes a big pool and a nice pool bar. I’d definitely visit again! It’s a place for everyone, family, friends and couples
Stayed 5 nights in May 2022
Verified

10/10 Excellent

EISSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel nice food
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mariam

Stayed 4 nights in Jun 2025
Verified

8/10 Good

Sinan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

A P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Nimesh

Stayed 2 nights in Mar 2023