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 Kota Kinabalu •1 Room
 Kota Kinabalu • 1 Room
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Mercure Kota Kinabalu City Centre

4-star property
41, Jalan Gaya, Pusat Bandar, Kota Kinabalu, Sabah 0508 053 286
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4.0 out of 5
Very good!
See all 2 wotif Reviews

"Very friendly staff & great location. The only thing was the bathroom has a very slight smell. Perhaps it's because of the plumbing " More

By a verified traveller on Tue 05 Nov 2019

Points Of Interest

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Hotel Description

Mercure Kota Kinabalu City Centre puts you in the heart of Kota Kinabalu, steps from Jesselton Point Ferry Terminal and within a 10-minute stroll of Suria Sabah Shopping Mall. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and an outdoor swimming pool.

The restaurant, Fratini's, serves Italian cuisine and is open for lunch and dinner. Compass is the hotel's own rooftop bar. Enjoy the indoor swimming pool and gym. Other amenities include free WiFi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Attractions within a 10-minute drive of this 4-star Downtown Kota Kinabalu hotel include Imago Shopping Mall and 1Borneo Hypermall.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$78* Per night/room 20 May - 21 May

Suite, 3 Bedrooms

Bed Count 3 Full Beds Maximum Occupancy 5 Max

Superior Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds, View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Kota Kinabalu City Centre ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Kota Kinabalu City Centre

Everyone (1) Family (2)
4 out of 5

Posted by on 5 Feb. 2024

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4 out of 5
Very friendly staff & great location. The only thing was the bathroom has a very slight smell. Perhaps it's because of the plumbing

Posted by on 5 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

12 Nov. 2019 by Communications Executive

Dear Guest, Thank you for staying with Mercure Kota Kinabalu City Centre. We regret to hear about the bathroom issue during your stay, we are taking the appropriate action to recitify the problem. We appreciate your feedback and hope to have the opportunity of welcoming you again soon. Sincerely, The Mercure Team

About the Mercure Kota Kinabalu City Centre

Location 41, Jalan Gaya, Pusat Bandar, Kota Kinabalu, Sabah 88000

Property Features

Mercure Kota Kinabalu City Centre offers its guests an indoor pool, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The business-friendly Mercure Kota Kinabalu City Centre also features dry cleaning/laundry services, 24-hour room service, and a porter. This 4-star Kota Kinabalu hotel is smoke free.

  • 226 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 2 bars or lounges
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Bellhop
  • No smoking on site
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Tanjung Aru Station (6.2 km / 3.9 mi)

Room Amenities

Mercure Kota Kinabalu City Centre offers 226 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Fratini's - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.

Mou Passant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Compass - Onsite rooftop bar. Happy hour is offered.

24-hour room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Mercure Kota Kinabalu City Centre

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No lifts
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 15
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Kota Kinabalu City Centre Opening September 2016 Hotel
  • Mercure Opening September 2016 Hotel
  • Mercure Kota Kinabalu City Centre Opening September 2016
  • Mercure Opening September 2016
  • Mercure Kota Kinabalu City Centre Opening November 2016 Hotel
  • Mercure Opening November 2016 Hotel
  • Mercure Kota Kinabalu City Centre Opening November 2016
  • Mercure Opening November 2016
  • Mercure Kota Kinabalu City Centre Opening April 2017 Hotel
  • Mercure Opening April 2017 Hotel
  • Mercure Kota Kinabalu City Centre Opening April 2017
  • Mercure Opening April 2017
  • Mercure Kota Kinabalu City Centre Hotel
  • Mercure Kota Kinabalu City Centre (Opening December 2017)
  • Mercure Kota Kinabalu City Centre (Opening April 2017)
  • Mercure Kota Kinabalu City Centre (Opening November 2016)
  • Mercure Kota Kinabalu City Centre (opening March 2016)
  • Mercure Kota Kinabalu City Centre (Opening October 2016)
  • Mercure Kota Kinabalu City Centre (Opening September 2016)
  • Mercure Kota Kinabalu City Centre (opening June 2016)
  • Mercure Kota Kinabalu City
  • Mercure Kota Kinabalu City
  • Mercure Kota Kinabalu City Centre Hotel
  • Mercure Kota Kinabalu City Centre Kota Kinabalu
  • Mercure Kota Kinabalu City Centre Hotel Kota Kinabalu

You should know

  • Pool access available from 7:00 AM to 8:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.