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Sutera Sanctuary Lodges at Kinabalu Park

Family-friendly hotel with 24-hour front desk and restaurant

Where to?

Dates

August 2025

15

September 2025

Breakfast, lunch and dinner served

Grace Lodge | View from room

Nepenthes Suite King

View from room

Nepenthes Villa | Floor plan

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking available
Breakfast available
Room service
24/7 front desk
Housekeeping
Restaurant

Explore the area

Kinabalu National Park, Mt. Kinabalu, Ranau, Sabah, 89300

Mount Kinabalu Park Entrance
‪8 min walk‬
Mt Kinabalu
Desa Cattle Dairy Farm
‪15 min drive‬

Room options

View from room

Nepenthes Suite King

Highlights

Heating

Flat-screen TV

3 bedrooms

Hairdryer

Private bathroom

Bathrobes

Electric kettle

Iron/ironing board

70 sq m
Sleeps 2
1 King Bed

Kinabalu Lodge | View from room

Kinabalu Lodge

Highlights

Separate dining area

Fireplace

Heating

Fridge

Flat-screen TV

3 bedrooms

Bathrobes

Private bathroom

209 sq m
3 bedrooms
Mountain view
Sleeps 6
1 Queen Bed, 2 Twin Beds and 1 King Bed

Nepenthes Villa | Balcony view

Nepenthes Villa

Highlights

Separate dining area

Fireplace

Heating

Flat-screen TV

2 bedrooms

Hairdryer

Bathrobes

Electric kettle

35 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Twin Beds

View from room

Hill Lodge King

Highlights

Heating

Flat-screen TV

3 bedrooms

Hairdryer

Private bathroom

Bathrobes

Electric kettle

Daily housekeeping

33 sq m
Mountain view
Sleeps 2
1 King Bed

Summit Lodge | View from room

Summit Lodge

Highlights

Separate dining area

Fireplace

Heating

Flat-screen TV

2 bedrooms

Bathrobes

Private bathroom

2 bathrooms

95 sq m
2 bedrooms
Mountain view
Sleeps 4
1 King Bed and 2 Twin Beds

Garden Lodge | View from room

Garden Lodge

Highlights

Separate dining area

Fireplace

Heating

Flat-screen TV

2 bedrooms

Bathrobes

Private bathroom

2 bathrooms

128 sq m
2 bedrooms
Mountain view
Sleeps 4
1 King Bed and 2 Twin Beds

Grace Lodge

Grace Lodge

Highlights

Separate sitting area

Fireplace

Heating

Flat-screen TV

4 bedrooms

Bathrobes

Detached private bathroom

4 bathrooms

265 sq m
4 bedrooms
Sleeps 20
6 Twin Bunk Beds and 2 Double Beds

Peak Lodge

Peak Lodge

Highlights

Fireplace

Heating

Flat-screen TV

2 bedrooms

Hairdryer

Detached private bathroom

Bathrobes

Electric kettle

94 sq m
2 bedrooms
Mountain view
Sleeps 4
1 King Bed and 2 Twin Beds

Rock Twin Share (Shared Dormitory) | View from room

Rock Twin Share (Shared Dormitory)

Highlights

Heating

3 bedrooms

Hairdryer

Bathrobes

Electric kettle

Daily housekeeping

22 sq m
Sleeps 2
2 Twin Beds

Liwagu Suite

Liwagu Suite

Highlights

Heating

Flat-screen TV

3 bedrooms

Hairdryer

Private bathroom

Bathrobes

Electric kettle

Iron/ironing board

70 sq m
Sleeps 2
1 King Bed

View from room

Hill Lodge Twin

Highlights

Heating

3 bedrooms

Hairdryer

Private bathroom

Bathrobes

Daily housekeeping

33 sq m
Mountain view
Sleeps 2
2 Twin Beds

View from room

Nepenthes Suite Twin

Exceptional

Highlights

Heating

3 bedrooms

Hairdryer

Private bathroom

Bathrobes

Daily housekeeping

7 sq m
Sleeps 2
2 Twin Beds

3 bedrooms, cots/infant beds, bed sheets

Nepenthes Suites Twin

Sleeps 2

3 bedrooms, cots/infant beds, bed sheets

Hill Lodge King

Sleeps 2

3 bedrooms, cots/infant beds, bed sheets

Liwagu Suite

Sleeps 2

3 bedrooms, cots/infant beds, bed sheets

Garden Lodge

Sleeps 4

3 bedrooms, cots/infant beds, bed sheets

Hill Lodge Twin

Sleeps 2

3 bedrooms, cots/infant beds, bed sheets

Rock Twin

Sleeps 2

3 bedrooms, cots/infant beds, bed sheets

Nepenthes Suite King

Sleeps 2

3 bedrooms, cots/infant beds, bed sheets

Nepenthes Villa

Sleeps 4

3 bedrooms, cots/infant beds, bed sheets

The Peak Lodge

Sleeps 4

3 bedrooms, cots/infant beds, bed sheets

Kinabalu Lodge

Sleeps 6

3 bedrooms, cots/infant beds, bed sheets

Summit Lodge

Sleeps 4

3 bedrooms, cots/infant beds, bed sheets

Grace Lodge

Sleeps 18

About the area

Ranau

A family-friendly stay in Ranau awaits you at Sutera Sanctuary Lodges at Kinabalu Park. You'll be 0.9 km (0.6 mi) from Mount Kinabalu National Park and 12.3 km (7.7 mi) from Desa Cattle Dairy Farm. Highlights at this hotel include a restaurant and a conference centre. .The restaurant, Liwagu Restaurant, is open for breakfast, lunch and dinner. Additionally, you'll find a snack bar/deli, a 24-hour front desk and multilingual staff. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .In the area of this 3-property class Ranau hotel, you'll find Mt Kinabalu.

What's nearby

Mount Kinabalu Park Entrance - 8 min walk - 0.7 km
Mount Kinabalu National Park - 8 min walk - 0.7 km
Kundasang War Memorial - 6 min drive - 7.3 km
Sosodikon Hill Kundasang - 13 min drive - 11.8 km
Desa Cattle Dairy Farm - 15 min drive - 12.9 km

Getting around

Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 112 min drive

Restaurants

‪Desa Cafe - ‬14 min drive
‪Puncak Restaurant - ‬6 min drive
‪KFC - ‬7 min drive
‪Intan's Restaurant & Cafe Kundasang - ‬6 min drive
‪Selera Kebun - ‬9 min drive

About this property

Sutera Sanctuary Lodges at Kinabalu Park

Family-friendly hotel with 24-hour front desk and restaurant

There's a restaurant on site, as well as a snack bar/deli. The family-friendly Sutera Sanctuary Lodges at Kinabalu Park also features multilingual staff and room service (during limited hours). For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Ranau hotel.

46 guestrooms or units

Built in 2023

Deli

Conference centre

Breakfast available (surcharge)

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Smoking in designated areas

Dining venue

Sutera Sanctuary Lodges at Kinabalu Park offers 46 accommodations. Bathrooms include a shower, bathrobes, slippers and hairdryers. Cots/infant beds are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Malay

Similar properties

Hot springs

Pool
Kids pool
Restaurant
Air conditioning

Property amenities

Parking and transport

Parking on site (surcharge)

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 56 for adults and MYR 46 for children
A restaurant
Snack bar/deli

Restaurants on site

Liwagu Restaurant

Things to do

Hiking/biking trails

Family friendly

Cot
Snack bar/deli

Conveniences

24-hour front desk
Luggage storage

Guest services

Housekeeping (daily)
Multilingual staff
Turndown service

Business services

Conference centre

Outdoors

Garden
In a national park

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
No lift

More

Banquet hall
Built in 2023
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Cot

Bathroom

Dressing gowns
Hair dryer
Shower
Slippers
Towels provided

Food and drink

Limited room service

More

Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sutera Sanctuary Lodges at Kinabalu Park

Children and extra beds

Children are welcome.

Kids stay free! Children 4 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for MYR 153 per night.

Cots (infant beds) are available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately MYR 56 for adults and from MYR 46 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MYR 153 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.

Property is also known as

Sutera Sanctuary Lodges Kinabalu Park Ranau

Kinabalu Park Hotel

Kinabalu Park Hotel Ranau

Kinabalu Park Ranau

Sutera Sanctuary Lodges Kinabalu Park

Sutera Sanctuary Kinabalu Park Ranau

Sutera Sanctuary Kinabalu Park

Sutera ctuary Kinabalu Park

Sutera Sanctuary Lodges at Kinabalu Park Hotel

Sutera Sanctuary Lodges at Kinabalu Park Ranau

Sutera Sanctuary Lodges at Kinabalu Park Hotel Ranau

Frequently asked questions

Is parking available at Sutera Sanctuary Lodges at Kinabalu Park?

Yep, Sutera Sanctuary Lodges at Kinabalu Park has a self car park, for a fee.

Are there any beaches close to Sutera Sanctuary Lodges at Kinabalu Park?

The closest beach to Sutera Sanctuary Lodges at Kinabalu Park is Dalit Beach (46.8 km).

Does Sutera Sanctuary Lodges at Kinabalu Park serve breakfast?

Yep, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sutera Sanctuary Lodges at Kinabalu Park?

No, Sutera Sanctuary Lodges at Kinabalu Park does not offer an airport shuttle service.

Is there a bar or restaurant at Sutera Sanctuary Lodges at Kinabalu Park?

Yep, you can grab a meal at Sutera Sanctuary Lodges at Kinabalu Park's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sutera Sanctuary Lodges at Kinabalu Park?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sutera Sanctuary Lodges at Kinabalu Park?

No, pets and service animals are not allowed.

Sutera Sanctuary Lodges at Kinabalu Park Reviews

8.4

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Choon Seng

23 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

4/10 Poor

Ranjan

18 Nov 2024

Disliked: Staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very eco-friendly!

Stayed 1 night in Jul 2024

8/10 Good

Wing Hei

Travelled with family

29 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They have shuttle to pick up from lobby to your room. Breakfast buffet was great!

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

8 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay at, within Mt Kinabalu Park. Excellent services and friendly staff. Great place to stay at if you like trekking. Good food and a nice fireplace to keep warm during cold evenings.

Stayed 2 nights in Jun 2023

8/10 Good

Ming Choo, Singapore

Travelled with group

13 May 2023

Liked: Cleanliness, staff & service

The staff at the reception and Liwagu restaurant is attentive and courteous. KKNP is a great place to experience nature walks. The paved roads are maintained and clean. However the room & furniture is aged and requires maintenance. While the air quality in the open is refreshing and cooling, the room is stuffy. A fan to circulate the spacious room would help. The property certainly needs upgrading.

Stayed 2 nights in May 2023

8/10 Good

Naima

Travelled with partner

13 May 2023

Liked: Cleanliness, staff & service

Lovely place to visit and relax. The bathrooms of the hill lodges require refurbishment they are outdated and had bad smell.

Stayed 2 nights in May 2023

8/10 Good

Kok Wai Peter, Singapore

Travelled with partner

8 Feb 2023

Liked: Cleanliness, staff & service

Not much activities esp. night time.

Stayed 2 nights in Feb 2023

10/10 Excellent

Li Tiing

Travelled with partner

18 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is within the Kinabalu National Park, so it is surrounded by the flora and fauna of the rainforest, which is so dense and delightful. The hiking trails are nearby and even walking up to the first checkpoint is very convenient. I loved my time there lots as an escape from the city life.

10/10 Excellent

Sureswaran

Travelled with family

20 Feb 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent service and stay.

Great stay. Great people. The bathroom needs to be upgraded. Otherwise, very nice. great breakfast.

Stayed 1 night in Feb 2022

8/10 Good

Dzafran Alif

Travelled with partner

7 Jan 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very peaceful stay, some of the facilities could use an upgrade and the restaurant is a bit average taste wise, but overall if you love nature you will love it here.

Stayed 1 night in Dec 2021

8/10 Good

Ellyna

Travelled with family

30 Aug 2020

Liked: Cleanliness, staff & service, room comfort

Value for money

I stayed at Peak Lodge. The view is beautiful. However , the lodge is a little dated and deserves a refurbishment .overall, it's comfortable without much hassle Staff are very friendly and responsibke .I left so personal belongings behind and Azlan managed to deliver it to KK city to my friend. Thank you

Stayed 1 night in Aug 2020

8/10 Good

Maurizio

Travelled with family

21 Jul 2020

Liked: Room comfort

Disliked: Staff & service

so disappointing

it remain the best option in Kundasang but every time maintenance and services are getting worst... this time, in one of the best villas they have, paid RM 800 for one night stay, not enough hot water for all guests to have a shower. My bed blanket had a big stain on one side. Restaurant is becoming ridiculously bad... overpriced, specially at breakfast time, doesn’t offer enough options and quality of food for the level of the Sutera resort..... RM 28 for french toasts that are just 2 slices of bread, 3 very small slices of banana (1/6 of a normal banana fruit), and and a spoon of honey!!?? I still recommend the place for a stay mostly because there are no better options but avoid the restaurant at all

Stayed 1 night in Jul 2020

8/10 Good

Francis J

29 May 2020

Stayed 2 nights in May 2020

10/10 Excellent

Kian Lun

Travelled with family

26 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best!!!

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

22 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Like the landscape. Well done beds clean and good buffet.

Stayed 1 night in Feb 2020

8/10 Good

Hilary

Travelled with family

19 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

Friendly people and always pleasing. We were upgrade as we wanted a twin bed rather than a queen size bed. I would definitely make a return trip

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group

6 Feb 2020

Liked: Cleanliness, property conditions & facilities

Bed very comfortable, thank you. But why bother to provide packets of coffee and tea set when there is no Kettle provided.

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

27 Dec 2019

Stayed 1 night in Dec 2019

8/10 Good

Richard

25 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children

24 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊

Stayed 1 night in Dec 2019

10/10 Excellent

Kelvin, Kuala Lumpur

Travelled with family, Travelled with partner

13 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice location and perfect for my family trip. Clean and excellent hotel, perfect services.

Stayed 2 nights in Dec 2019

10/10 Excellent

Hannah

Travelled with family

5 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Nepenthes Villa we stayed in was idyllic - perfect for curling up on the sofa in front of the fireplace. We loved being surrounded by nature while still having the conveniences of modern living like heated water for a warm shower.

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group

8 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed in Grace Hostel, it was clean and served its purpose. Check in was open just before midnight and was friendly

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group

3 Nov 2019

Liked: Cleanliness, staff & service

Wonderful environment Great views Friendly helpful staff

Stayed 2 nights in Oct 2019

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