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Galaxy Hotel

4.0 star property
Family-friendly hotel connected to a shopping centre in Kraków with a full-service spa

Photo gallery for Galaxy Hotel

Daily buffet breakfast (PLN 50 per person)
Sports facility
Hallway
Front of property – evening/night
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$184
includes taxes & fees
23 Feb - 24 Feb

Explore the area

View map
ul. Gesia 22a, Kraków, Lesser Poland, 31-535
  • Place, Oskar Schindler Factory
    ‪11 min walk‬
  • Place, Main Market Square
    ‪4 min drive‬
  • Place, Wawel Castle
    ‪4 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.2 out of 10
Wonderful
(19 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room

Business Twin Room

Business Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(22 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Double Room

Business Double Room

Business Double Room

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Kraków

Galaxy Hotel puts you in the heart of Kraków, connected to a shopping centre and within just a 10-minute stroll of Cracovia Business Center and New Jewish Cemetery. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and steam room. The restaurant, Andromeda, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the free kids' club, 24-hour gym, Turkish bath/hammam and Hot tub. 4844 square feet (450 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4-property class Kraków City Centre hotel include Oskar Schindler Factory and Main Market Square.

What's nearby

  • Cracovia Business Center - 6 min walk - 0.6 km
  • Oskar Schindler Factory - 11 min walk - 0.9 km
  • Main Market Square - 4 min drive - 2.1 km
  • St. Mary's Basilica - 4 min drive - 2.1 km
  • Wawel Castle - 4 min drive - 2.1 km

Getting around

  • Turowicza Station - 6 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 7 min drive
  • Kraków (KRK-John Paul II - Balice) - 36 min drive

Restaurants

  • ‪Mazaya Falafel - ‬8 min walk
  • ‪Jeff's - ‬5 min walk
  • ‪Nalej Se - ‬4 min walk
  • ‪Nakielny - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Galaxy Hotel

Family-friendly hotel connected to a shopping centre in Kraków with a full-service spa
Galaxy Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 4844 square feet (450 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the family-friendly Galaxy Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kraków hotel.

  • 1 building
  • 205 guestrooms or units
  • 6 levels
  • Conference rooms
  • 4844 sq ft of conference space
  • 450 sq. m of conference space
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Galaxy Hotel offers 205 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets. 32-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Kraków hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

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  • Pet-friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (PLN 60 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 50 for adults and PLN 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Andromeda

Things to do

  • 24-hour gym
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (4,844 square foot of space)
  • Meeting rooms

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 13 January to 26 January:
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 100.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 50 for adults and from PLN 25 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self-parking fee: PLN 60 per day
  • Rollaway bed fee: PLN 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Galaxy Hotel Krakow
Galaxy Krakow
Hotel Galaxy
Galaxy Hotel Hotel
Galaxy Hotel Kraków
Galaxy Hotel Hotel Kraków

Frequently asked questions

What is the cancellation policy at Galaxy Hotel?

Galaxy Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Galaxy Hotel?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at Galaxy Hotel on 23 Feb 2026 start from NZ$183.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Galaxy Hotel?

Yep, Galaxy Hotel has a self car park for PLN 60 per day. A self car park is also available, for a fee.

Is there a spa on site at Galaxy Hotel?

Yep, there is an onsite spa at Galaxy Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Galaxy Hotel have a pool?

Take your pick from a pool, an indoor pool and a kids' pool. The pool is open 8:00 AM to 10:00 PM.

What makes Galaxy Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Galaxy Hotel.

Is Galaxy Hotel family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Galaxy Hotel is a hit with families.

Does Galaxy Hotel serve breakfast?

Yeah, buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Galaxy Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Galaxy Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Galaxy Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Galaxy Hotel?

No, pets are not allowed.

Galaxy Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 569 out of 1002 reviews
Rating 8 - Good. 359 out of 1002 reviews
Rating 6 - Okay. 48 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Pawel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities
Very comfortable and clean room.
Stayed 3 nights in Oct 2025

8/10 Good

Andreas

Stayed 2 nights in Oct 2025

10/10 Excellent

Petr

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 5 nights in Oct 2025

10/10 Excellent

Yi Hua

Stayed 3 nights in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alexa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good lots of choice and something for everyone. Beds are super comfortable and a good size. The staff are very friendly and helpful. Will definitely be staying again.
Stayed 3 nights in Jul 2025

8/10 Good

radovan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Limited 15 people-entries to swimming pool and breakfast wasn't perfect as well.
Stayed 1 night in Jul 2025

10/10 Excellent

Shirlee

Liked: Cleanliness, staff & service, property conditions & facilities
Everything!
Stayed 4 nights in Jul 2025

8/10 Good

Idan

Liked: Cleanliness, property conditions & facilities
Reasonable hotel, a bit old and smelly. The one time I contacted the reception for a taxi to the airport they offer me a taxi for 300% higher than uber, well, I don’t like hotel can’t be trusted.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edyta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly hotel and was great to visit Krakov. Next to the river.
Stayed 5 nights in Apr 2025

6/10 Okay

Karolina

Travelled with family
Disliked: Property conditions & facilities, room comfort

Average hotel

Price to high for standard, room are very small, no air condition so very hot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Audrey

Stayed 1 night in Apr 2025

8/10 Good

ANNA, LONDON

Travelled with family
Liked: Cleanliness
Too hot in room, no instruction how to adjust temperature. Hair shampoo and conditioner would be better separately. Overall hotel nice, clean, quiet with nice brekfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Lynsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lovely and very clean. Spa facilities great for down time. Food in restaurant was very nice too. Breakfast plentiful and open from 6.30.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great service and friendly staff. Restaurant is fab. Highly recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and quick taxi into square
Stayed 4 nights in Dec 2024

10/10 Excellent

Leszek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent venue for staying and only short walk to Jewish quarter
Stayed 3 nights in Dec 2024

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk were super kind and helpful, the hotel is convenient located which allow us to walk to all places we wanted to go
Stayed 1 night in Dec 2024

10/10 Excellent

Laurie

Stayed 3 nights in Dec 2024