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Hotel Unicus Palace Old Town - Destigo Hotels

5.0 star property
Luxury hotel in Kraków

Photo gallery for Hotel Unicus Palace Old Town - Destigo Hotels

Reception
Restaurant
Premium Double Room | Bathroom
Bar (on property)
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
The current price is NZ$251
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
Slawkowska 13-15, Kraków, Malopolskie, 31-016
  • Place, Main Market Square
    ‪2 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Place, Cloth Hall
    ‪3 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Suite

Standard Suite | Bathroom

Standard Suite

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Hairdryer
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Kraków

A luxury stay in the heart of Kraków awaits you at Hotel Unicus Palace Old Town - Destigo Hotels. Within a 5-minute stroll you'll find Main Market Square and Wawel Castle within a 20-minute walk. Highlights at this hotel include in-room free WiFi and heated floors. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find dry cleaning/laundry services, a porter/bellboy and luggage storage. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 5-property class Kraków Old Town hotel, attractions include Oskar Schindler Factory and Wieliczka Salt Mine.

What's nearby

  • Main Market Square - 2 min walk - 0.2 km
  • Royal Road - 2 min walk - 0.2 km
  • Planty Park - 2 min walk - 0.2 km
  • St. Mary's Basilica - 3 min walk - 0.3 km
  • Cloth Hall - 3 min walk - 0.3 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 10 min drive
  • Kraków Główny Station - 18 min walk
  • Kraków (KRK-John Paul II - Balice) - 37 min drive

Restaurants

  • ‪Gościnna Chata - ‬1 min walk
  • ‪Kluska na Placu - ‬2 min walk
  • ‪Lindo Bar - ‬1 min walk
  • ‪AntyCafe - ‬1 min walk
  • ‪Free Pub - ‬1 min walk

About this property

Hotel Unicus Palace Old Town - Destigo Hotels

Luxury hotel in Kraków
As a guest of Hotel Unicus Palace Old Town - Destigo Hotels, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The luxury Hotel Unicus Palace Old Town - Destigo Hotels also features room service (during limited hours), a porter, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kraków hotel is smoke free.

  • 36 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
Hotel Unicus Palace Old Town - Destigo Hotels offers 36 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 120 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 99 for adults and PLN 50 for children

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 150.0 per night.
  • Cots (infant beds) are available for PLN 60 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 99 for adults and from PLN 50 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self-parking fee: PLN 120 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60 per stay
  • Rollaway bed fee: PLN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

Property is also known as

Hotel Unicus Palace
Unicus Palace Old Town
Unicus Old Town Destigo Hotels
Hotel Unicus Palace Old Town Destigo Hotels
Hotel Unicus Palace Old Town - Destigo Hotels Hotel
Hotel Unicus Palace Old Town - Destigo Hotels Kraków
Hotel Unicus Palace Old Town - Destigo Hotels Hotel Kraków

Frequently asked questions

What is the cancellation policy at Hotel Unicus Palace Old Town - Destigo Hotels?

Hotel Unicus Palace Old Town - Destigo Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Unicus Palace Old Town - Destigo Hotels?

As of 3 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Unicus Palace Old Town - Destigo Hotels on 1 Mar 2026 start from NZ$251.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Unicus Palace Old Town - Destigo Hotels?

Yep, Hotel Unicus Palace Old Town - Destigo Hotels has a self car park for PLN 120 per day. A self car park is also available, for a fee. Onsite parking is limited.

What makes Hotel Unicus Palace Old Town - Destigo Hotels a romantic place to stay?

Romance packages, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Unicus Palace Old Town - Destigo Hotels.

Does Hotel Unicus Palace Old Town - Destigo Hotels serve breakfast?

Yeah, buffet breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Unicus Palace Old Town - Destigo Hotels?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Unicus Palace Old Town - Destigo Hotels?

Cats and dogs are welcome at Hotel Unicus Palace Old Town - Destigo Hotels, with food and water bowls on offer.

Hotel Unicus Palace Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 209 out of 248 reviews
Rating 8 - Good. 29 out of 248 reviews
Rating 6 - Okay. 5 out of 248 reviews
Rating 4 - Poor. 3 out of 248 reviews
Rating 2 - Terrible. 2 out of 248 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Witold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean . Perfect location, close to everything .
Stayed 6 nights in Oct 2025

10/10 Excellent

Menai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. Its location was perfect, just a 2 minute walk to the square. The room was outstanding and very clean and the staff were very friendly and helpful. The breakfast was lovely with lots of different options. I would definitely stay here again if I return to Krakow.
Stayed 4 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
The room was spotless, staff very helpful and location excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great hotel, fantastic location and gorgeous rooms and lovely breakfast. Would definitely stay there again and recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a great location

Lovely hotel in a great location, comfortable rooms, helpful and pleasant staff. Overall a pleasant stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicci

Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a suite on the top floor. Very spacious, modern, clean. The hotel is a renovated palace built in the 17th century. The breakfast buffet was the best we had while in Europe, in addition to be able to have made to order pancakes , omelets.
Stayed 3 nights in Oct 2025

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Eduardo, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very beautiful room and comfy. However, one of the AC was not working properly, staff did everything they could to fix it. Very concerned and polite staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

ARKAN, sterling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly, welcoming and professional. Thanks
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

MARC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about my stay was perfect. I can’t fault anything about it. I will be back.
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely breakfast and lots of choices, nice staff and customer oriented. The lady remembered the next day that I wanted oatmilk with my coffee, great service
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Urszula

Stayed 3 nights in Sep 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me ha encantado la ubicación, la comida en el desayuno buenísimo,
Stayed 3 nights in Sep 2025

10/10 Excellent

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Matthew Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were renovations being carried out which was noisy but apart from that we would definitely return. Clean and great choice for breakfast.
Stayed 4 nights in Aug 2025

10/10 Excellent

Adel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Zhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of the old town. It’s super clean and convenient to everything. We really enjoyed our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew H, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a very convenient location.
Stayed 2 nights in Aug 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location to walk anywhere in old town Krakow. Close to town Main Square. Easy walk from train station.
Stayed 3 nights in Aug 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No parking - didn't find out you could pay extra to have them park for you until 3rd day. It was a struggle since my husband is mobility impaired. Parking in town is EXTREMELY limited. Also there is a Hotel Unicus close by - we started at the wrong hotel. Our room key quit working every day - minor inconvenience.
Stayed 5 nights in Aug 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025