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Komorowski Luxury Guest Rooms

3.5 star property

Photo gallery for Komorowski Luxury Guest Rooms

A couple in a bathtub with rose petals and a bouquet of roses.
A couple in a bathtub filled with bubbles, holding a tray of food.
A narrow brick corridor with a television screen mounted on the wall, a tiled floor, and decorative lighting along the path.
A hotel room with a bed, a TV mounted on the wall, a bathroom with a bathtub, and a seating area with a chair.
A man and a woman standing on a staircase with a wooden railing, holding a suitcase.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
Ul Dluga 7, Kraków, Lesser Poland, 31-147
  • Place, Planty Park
    ‪1 min walk‬
  • Place, Kraków Barbican
    ‪3 min walk‬
  • Place, Main Market Square
    ‪8 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room

A modern bedroom with a textured wall, a bed with a red and white bedspread, and a window with sheer curtains.

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Room, Jetted Tub

A spa tub with a pink light, a fruit bowl, and two glasses.

Luxury Room, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Queen Room with 1-person Hot Tub

Minibar, laptop workspace, blackout curtains, free WiFi

Queen Room with 1-person Hot Tub

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Kraków

Komorowski Luxury Guest Rooms puts you in the heart of Kraków, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Royal Road and Main Market Square. Highlights at this Art Deco guest house include indoor private hot tubs, free WiFi and heated floors. .This smoke-free guest house offers free WiFi in public areas, concierge services and express check-out. Added amenities include laundry facilities, dry cleaning/laundry services and multilingual staff. Continental breakfast is available daily between 8:30 AM and 11:30 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3.5-property class Kraków City Centre guest house include Galeria Krakówska and within 30 minutes you'll find Wawel Castle.
View more Guest houses in KrakówOpens in a new window

What's nearby

  • Planty Park - 1 min walk - 0.2 km
  • Royal Road - 2 min walk - 0.2 km
  • Kraków Barbican - 3 min walk - 0.3 km
  • Main Market Square - 8 min walk - 0.7 km
  • St. Mary's Basilica - 9 min walk - 0.8 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 10 min drive
  • Kraków Główny Station - 16 min walk
  • Kraków (KRK-John Paul II - Balice) - 33 min drive

Restaurants

  • ‪Lindo Bar - ‬3 min walk
  • ‪Aura - ‬3 min walk
  • ‪Fokarnia - ‬3 min walk
  • ‪Bunny Cafe - ‬1 min walk
  • ‪Korba - ‬5 min walk

About this property

Komorowski Luxury Guest Rooms

Komorowski Luxury Guest Rooms offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Komorowski Luxury Guest Rooms also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This Art Deco Kraków guest house is smoke free.

  • 1 building
  • 7 guestrooms or units
  • 2 levels
  • Built in 1899
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • No smoking on site
Komorowski Luxury Guest Rooms offers 7 air-conditioned accommodations with indoor private hot tubs and minibars. Televisions come with satellite channels.

Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Free Wi-Fi
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  • Air-conditioning
4.4 out of 5, Excellent, 1,000 reviews
The price is NZ$147
includes taxes & fees
30 Aug - 31 Aug
Hotel Pod Wawelem

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PLN 60 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:30 AM to 11:30 AM for a fee: PLN 35 to 35 per person

Family friendly

  • Laundry facilities

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1899
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Heated floor
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately PLN 35 to 35 per person
  • Airport shuttle fee: PLN 120 per room (one-way)
  • Nearby parking fee: PLN 60 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Komorowski Guest Rooms
Komorowski Luxury Guest Rooms
Komorowski Luxury Guest Rooms House
Komorowski Luxury Guest Rooms House Krakow
Komorowski Luxury Guest Rooms Krakow
Luxury Guest Rooms
Komorowski Luxury Guest Rooms Hotel Krakow
Komorowski Luxury Guest Rooms Guesthouse Krakow
Komorowski Luxury Guest Rooms Guesthouse
Komorowski Guest Rooms Krakow
Komorowski Guest Rooms Krakow
Komorowski Luxury Guest Rooms Kraków
Komorowski Luxury Guest Rooms Guesthouse
Komorowski Luxury Guest Rooms Guesthouse Kraków

Frequently asked questions

What is the cancellation policy at Komorowski Luxury Guest Rooms?

Komorowski Luxury Guest Rooms offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Komorowski Luxury Guest Rooms a romantic place to stay?

A champagne service and romance packages, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Komorowski Luxury Guest Rooms.

Are there hot tubs in the rooms at Komorowski Luxury Guest Rooms?

Yep, all rooms come with private hot tubs.

Does Komorowski Luxury Guest Rooms serve breakfast?

Yeah, continental brekkie is served daily between 8:30 AM and 11:30 AM.

Is there a free airport shuttle available at Komorowski Luxury Guest Rooms?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Komorowski Luxury Guest Rooms?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Komorowski Luxury Guest Rooms?

No, pets are not allowed.

Komorowski Luxury Guest Rooms Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 49 reviews
Rating 8 - Good. 12 out of 49 reviews
Rating 6 - Okay. 6 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovley room with perfect jacuzzi for two
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High recommend for couples

Check in and check out really easy. Didn't have breakfast but same price as in town. Hot tub amazing, as was benefit of hot tub. Would be useful to have another bed side cabinet, but guess hard to find as specific colour design and type of furniture for room. Extra rail in bathroom would be useful for bath towel to hand after use. Overall would recommend as location to town and station spot on
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful stay at these apartments. I booked the romance package as a surprise for my boyfriend and the staff went above and beyond to make it really special! We have never experienced anything like it. Our stay was perfect from start to finish!
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Beautiful, but probably won't return..

I booked because the rooms are beautiful and the jacuzzi's are great. The location was excellent. Parking on weekends is ok. The problem was that are room was not cleaned during our stay. We couldn't get into the building at first, and other things that relate to the minimal staff/staff hours. For the price of this hotel, those things would need to change. It also has very poor sound proofing... Particularly for a couple's hotel. We can all hear each other..
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Matti-Veikko

Otroligt fint rum med utomordentligt bra läge! 10min promenad till centralstationen oc gamla stan. Omringad av närbutiker, restauranger samt ett par bagerier. Väldigt serviceinriktad personal som pratar utmärkt engelska och gärna ger tips om staden. Incheckning kan ha tagit som mest 2 minuter, inklusive att bli visad till mitt rum. Rummen ligger alla minst en trappa upp utan hiss i ett äldre townhouse. Det är nog inte fantastiskt lätt att ta sig upp om man är rörelsehindrad, men jag som har artrit tog mig effektivt upp för trapporna. Rummet var väldigt välstädat och fint inrett med två stolar, ett runt bord, två byråer och givetvis en stång med klädgalgar. Sängen var stor och riktigt skön och det var lätt att röra sig i rummet även om det inte var enormt. Minibaren är liten, men med lite vilja får man in någon extra flaska läsk i kylen. Badrum och allrum avskiljs med fyra frostade glasväggar som lätt flyttas. I allrummet och i badrummet finns varsin 40-tums tv av nyare modell, den ena riktad så man ser den från bubbelbadet, den andra från sängen. Hotellet har ingen restaurang, men det finns massor inom 200m, flera med utkörning. Receptionen tipsar gärna! Billig (ca 40SEK)och god frukost beställer man genom att hänga en slip på dörreb med det alternativ man önskat och vilken tid man önskar. Höjdpunkten är dock bubbelbadet som ger en fantastisk känsla av lyx! Kan inte annat än rekommendera detta fantastiska hotell! För den pedanta: städningen håller världsklass!
Stayed 4 nights in Nov 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff

Very lovely hotel in a great location and great price too. Communication with staff by email before the stay was prompt and in perfect English. The rooms are spacious and clean and have an added wow factor with the spa bath, which was greatly appreciated at the end of a cold snowy day. Had breakfast once in the hotel when he had a early start for a trip out of town, this was nice and again prompt on time.
Stayed 3 nights in Nov 2017
Verified review

8/10 Good

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vi kommer igen

➕ Simpelthen et fantastisk lækkert sted at være.. Rent, pænt og super lækker værelse med SPA. Fantastisk hjælpsomme og søde medarbejdere som er behjælpelige med ALT mellem himmel og jord.. ⛔Man skal være opmærksom på at billeder og virkelighed ikke stemmer helt overens. Bedre information omkring diverse tilkøb som vil fuldende opholdet. morgenmaden er ikke særlig god i forhold til prisen. (stenhårde crossainter og cinnamonrolls) Der mangler moviebox på badeværelset..
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

KATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Very clean and well presented hotel, friendly staff who can help with tours and book taxis for you. Very good shower - nice and powerful! Would definitely recommend for a couples weekend away. We had some issues with the TV in the room but when Krakow is so pretty, you don't really need a TV for entertainment!
Stayed 4 nights in Jul 2017
Verified review

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room shame about the noise

I had the luxury room with jetted bathtub located on the 2nd floor by the staircase. The room was nice however noise travelled from outside the room. I was woken up around 4 times in the night by people hearing footsteps on the stairs (wooden) and I could hear every word of their conversations. The hotel receptionist was helpful and Market Square was only a short walk away.
Stayed 1 night in Jun 2017
Verified review

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a romantic weekend

The only reason why I haven't given this top marks is because it's a rooms only establishment without a real lobby or bar. The room was extremely comfortable and clean and perfect for a romantic get away. Although it didn't have all the details of a modern 5star place such as iron, usb plugs, room service for meals other than breakfast etc it was definitely a fantastic spacious room only two minted from the town centre. The real selling point though, is the bathroom! Which is awesome!! Slightly tacky....but awesome!! Get a romantic package and fill the jacuzzi bath tub full of suds to go with the champagne. This is the reason why you stay here and it definitely lifts your spirits after an aushwitz tour.
Verified review

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super jacuzzi oraz telewizja.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

Helt ok hotell sentralt plasert i Krakow

Helt ok hotell men dette er ikke et femstjerners hotell som beskrevet av hotellet. Når vi ankom hotellet var vi usikre hvor resepsjonen var. Den ble flyttet på to ganger i løpet av vårt opphold til et hotellrom med seng å det hele. Det så ganske merkelig og uprofesjonelt ut. På dette hotellet finnes det ingen heis. Du må altså bære bagasjen opp til rommet selv. Kort oppsummert så er dette ikke et lukseriøst 5-stjerners hotell. Jeg ville kanskje gitt dette hotell 3 stjerner.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was great, i hope they have elevator tho
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Komorowski Hotel 5*

Me and my wife stayed in the lovely Komorowski Luxury Guest Rooms. Location was excellent and the rooms where clean, modern and very stylish. The staff at the Komorowski are extremely helpful. Overall I would highly recommend this hotel when visiting the beautiful city of Kraków.
Verified review

8/10 Good

Rune

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nært gamlebyen

Hotellrommet var pent, men litt trangt da vi hadde valgt et rom med dobbelt boblebad, som tok mye plass. Likte ikke at det var glass-skyvedører foran badet, slik at det var veldig vanskelig å ha det privat der. Vi valgte "romantic package" en ettermiddag på rommet og det var veldig hyggelig (champagne, klargjort boblebad og masse blomster) til en rimelig penge. Veldig god service fra de som jobbet i resepsjonen hele tiden. Savnet å ha et sitteområde i resepsjonen, eller en bar på hotellet, slik at man kunne oppholde seg utenfor rommet. Wifi'en var veldig dårlig eller nesten fraværende. Det foregikk bygningsarbeid umiddelbart utenfor rommet vårt, som støyet mye på dagtid og et stykke ut på kvelden. Dette hadde hotellet kompensert ved at de gav oss en flaske vin og gratis frokost hver dag under oppholdet, så det var vel i og for seg greit. Det er ca 300 meter å gå til gamlebyen. Vår beste opplevelse der var en helaften på restaurant "Cyrano de Bergerac". Fantastisk god mat og atmosfære og svært hyggelige kelnere; anbefales på det varmeste! Det ligger et kjempestort handlesenter "Galeria Krakowska" en snau kilometer fra hotellet, greit å gå dit. Senteret ligger forøvrig ved siden av togstasjonen. Oppsummert hadde hotellet enkelte ting som var kjempebra, men enkelte ting trekker ned slik at neste gang vi skal til Krakow så velger vi sannsynligvis et annet.
Verified review

8/10 Good

Anonyymi123456

Liked: Cleanliness, staff & service, room comfort

Great location, fabulous jacuzzi

The room was really nice, the two person jacuzzi was great. The room was surprisingly tiny and the bathroom sliding doors didn't really close properly so if you want real privacy when goign to the toilet, don't book this room...
Verified review

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicen var väldigt trevlig. Receptionen hjälper till att boka in restaurangbesök, taxi, spa. Mycket trevligt bemötande. Hotellet ligger mycket centralt. Inom gångavstånd finns mycket trevliga restauranger, flera sevärda turistattraktioner och en stor galleria för shopping. Hotellet ligger på en trafikerad gata. Störs man av ljud från gatan bör man be om ett rum mot gården. Det är också en av få nackdelar, att rummen mot gatan skulle kunna vara bättre isolerade mot buller. Krakow är en mycket trevlig stad. Vacker, med mycket att se, bra restauranger och barer och ett stort utbud av kultur och historia.
Verified review

10/10 Excellent

pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant place to stay in krakow

Loved staying here . Luxury at its best . Room was very comfortable bathroom was outstanding . Jacuzzi was immense waterfall was a lovely touch . Would definitely stay here again . Only a few mins walk from main square so ideally situated also
Verified review

6/10 Okay

Mary

Liked: Cleanliness, staff & service

Room with a noise problem.

The room had a problem with noise from the street.we stayed for a quieter room and were given earplugs . Later again I stayed for quieter room and they did offer me another room but it was a upgrade and we had to pay for it.
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Kraków

The staff was welcoming and very helpful; the room was as advertised, jacuzzi tub included! The only minor issue was the lack of an elevator; however the rooms are only on the second or third floor so there are not too many stairs in any case.
Verified review

8/10 Good

Heikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pientä luxusta

Erittäin siisti hotelli hyvällä paikalla. Ei ihan halvin, mutta rahalle sai vastinetta: siistit huoneet ja poreamme huoneessa mukavaa luksusta.
Verified review

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and beautiful guestrooms with jacuzzi!

We traveled with friends. Since we have jacuzzis back home we like them even away from home. Really appreciated the beautiful bathrooms and fantastic jacuzzis. Very professional and friendly young staff at the front desk. Ask for a room facing the courtyard if you don't like to be disturbed by the trams outside the window. The only small negative was that we hurt our legs on the sharp corners at the foot of the bed. (Corner protections wanted). Krakow is a wonderful city and we look forward to return. We are happy to recommend these fine, centrally located luxury guest rooms to all connoisseurs.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Altfor harde senger

Hotellet låg litt utanfor bykjerna, ca 5-10 min gåtur frå markedsplassen, i eit heilt greit område. Vi fekk skyss frå flyplassen av hotellet sin bil og blei godt tatt imot av resepsjonisten. Vi var svært fornøyd med servicen når vi spurte om noko. Rommet vårt hadde eit stort boblebad(som var grunnen til at vi valgte hotellet) og det innfridde. Det var tilogmed tv på veggen ovenfor boblebadet! Gulvet på rommet var desverre flisa, og blei dermed litt kaldt i forhold til teppegolva som vanligvis finnes på hotellrom. Men vi forstår at dersom rommet har boblebad må det nesten vere flisa golv ellers på rommet. Rommet var heldigvis utstyrt med varmepumpe så vi kunne stille varmen hurtig dersom vi var kalde. Det var litt lydt i gangen, så når folk gjekk/prata i gangen bråka det litt. Det bråka særlig mykje når nabohotellromma blei vaska. Senga og putene var desverre veldig harde så vi fekk begge relativt dårlig søvn. Vi var heilt ok fornøyde i forhold til forventingane, men det var skuffande at senga var så dårlig.
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mysigt hotell centralt

Ett fantastiskt hotell att spendera några nätter i Krakow på. Mycket trevlig och hjälpsam personal. Enda negativa är att jag upplevde rummen som något lyhörda, inte för trafik från utsidan utan snarare från trappor och korridorer.
Verified review

10/10 Excellent

Jeni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Trip!

I came to Kraków with my 4 year old son and was impressed by the friendliness and helpfulness of the staff. They helped me plan for excursions with bus numbers/times and even suggested places to visit that were geared just for us. The room was amazing! Exactly like the pictures too. It was warm (temperature wise - even in December!) and very inviting. The room/bathroom were both clean and after receiving detailed instructions about the jacuzzi bath we both found it very relaxing/fun too.