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New Port Hotel

4.0 star property

Photo gallery for New Port Hotel

Premium Room | View from room
Standard Room
Superior Room | Living area
43-inch flat-screen TV with digital channels, TV
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View map
4 Bulwar Wolynski, Kraków, 30-002
  • Place, ICE Krakow Congress Centre
    ‪6 min walk‬
  • Place, Wawel Castle
    ‪12 min walk‬
  • Place, Main Market Square
    ‪4 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Standard Room | View from room

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Living area

Premium Room

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Superior Room

Superior Room | View from room

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

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About the area

Kraków

New Port Hotel puts you in the heart of Kraków, connected to the convention centre and within just a 10-minute stroll of ICE Krakow Congress Centre and Manggha Museum of Japanese Art and Technology. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Debniki hotel, attractions include Main Market Square and Wawel Castle.

What's nearby

  • ICE Krakow Congress Centre - 6 min walk - 0.6 km
  • Royal Road - 12 min walk - 1.1 km
  • Wawel Castle - 12 min walk - 1.1 km
  • Planty Park - 12 min walk - 1.1 km
  • Main Market Square - 4 min drive - 2.4 km

Getting around

  • Kraków Plaszów Station - 12 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 12 min drive
  • Kraków (KRK-John Paul II - Balice) - 21 min drive

Restaurants

  • ‪Fala - ‬3 min walk
  • ‪T.E.A. TIME Brewpub - ‬8 min walk
  • ‪Hala Forum - ‬2 min walk
  • ‪Ćiepło - ‬10 min walk
  • ‪Panorama Forum - ‬5 min walk

About this property

New Port Hotel

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly New Port Hotel. For a fee, parking is available.

This 4-star Kraków hotel is smoke free.

  • 31 guestrooms or units
  • Built in 2021
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
New Port Hotel offers 31 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 43-inch flat-screen televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (PLN 70 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: PLN 79 for adults and PLN 59 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • No lift

More

  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 100 per day.
  • Cots (infant beds) are available for PLN 60.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 79 for adults and from PLN 59 for children
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: PLN 70 per day
  • Crib (infant bed) fee: PLN 60.0 per stay
  • Rollaway bed fee: PLN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

New Port Hotel Hotel
New Port Hotel Kraków
New Port Hotel Hotel Kraków

Frequently asked questions

What is the cancellation policy at New Port Hotel?

New Port Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at New Port Hotel?

Yep, New Port Hotel has an uncovered self car park for PLN 70 per day. A self car park is also available, for a fee.

What makes New Port Hotel a romantic place to stay?

A champagne service and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at New Port Hotel.

Does New Port Hotel serve breakfast?

Yeah, buffet brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at New Port Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at New Port Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at New Port Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at New Port Hotel?

No, pets are not allowed.

New Port Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 63 out of 82 reviews
Rating 8 - Good. 14 out of 82 reviews
Rating 6 - Okay. 5 out of 82 reviews
Rating 4 - Poor. 0 out of 82 reviews
Rating 2 - Terrible. 0 out of 82 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joshua

Stayed 5 nights in Dec 2025

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the clean room and helpful staff. Only thing was lugging the luggage down those particular steps was kind of annoying and the height of the loft ceiling for the bedroom was quite small (and I'm short myself).
Stayed 3 nights in Sep 2025

10/10 Excellent

Brian James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great being on the river staff very helpful especially Kasper nothing to much trouble but property would nt be suitable for anybody with a disability
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique apartments floating upon the river, complete with balcony. Wonderful bed. Not to far to the main old town square.
Stayed 3 nights in Sep 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Amber

Liked: Cleanliness, property conditions & facilities, room comfort

Peaceful stay

We found this hotel through TikTok and we are glad we did. The hotel was peaceful, staff were very kind and overall just a fabulous stay.
Stayed 2 nights in Jul 2025

6/10 Okay

Shumsher

Stayed 2 nights in May 2025

10/10 Excellent

Artur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Even better view! Best hotel weve stayed at in Kraków
Stayed 2 nights in May 2025

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riverboat Rooms 👌

Great Hotel, amazing setting. Literally on the river. It was that pleasant i spent the one afternoon just chilling in my room watching the boats cruising past the window
Stayed 3 nights in Apr 2025

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

MIRYAM

Stayed 1 night in Feb 2025

10/10 Excellent

Declan

Stayed 5 nights in Sep 2024

10/10 Excellent

Melanie

Stayed 3 nights in Sep 2024

10/10 Excellent

Patryk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must visit!

One of the most remarkable hotels I have ever stayed in
Stayed 1 night in Nov 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Anderson, Baton rouge

Liked: Cleanliness, staff & service, property conditions & facilities
unique place - top notch - i would stay there again
Stayed 1 night in Sep 2023

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great idea but staff is not so great

Amazing location. We were looking forward to wake up peacefully with the river views, and no rush since the breakfast was served until 1pm. Sadly that didn't happen. After first night we got woken up by consistent knocking at 9:45. I woke up walked down only to be asked if I need houskeeping. Like seriously empty rooms are being cleaned at 12:00 why do you wake your guests upat 9:45? Next day even worse at 8:30 we got woken up by a lady handing me over 6 bottles of water. I don't know if the lady did it to get tips, but all she got is not returning customers. I mean if I need something I would call and ask for it. I rather sleep thou. When we were checking out I was about to raise this with a lady at reception but she didn't even ask how was our stay and started looking after other clients who drank the whole minibar. Other clients got 15 percent of on direct booking, we were not even asked if all was okay. Our advice would be, use that do not disturb sign if you want to have a peaceful stay and you will love it.
Stayed 2 nights in Jul 2023

8/10 Good

Paulina

Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect! Modern and easy with great, straightforward facilities made simple in a unique and beautiful location with really professional, friendly helpful and down to earth staff Stay here!
Stayed 4 nights in Jun 2023

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant location, room and staff
Stayed 4 nights in May 2023

6/10 Okay

Mark Lewis

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was nice being on the river but no access for taxis. Staff not very knowledgeable. A little too far from the centre. The website describes a bar and breakfast buffet but this is not on site, it is up several flights of not well maintained concrete steps, in a separate hotel.
Stayed 5 nights in Apr 2023

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view from our room!

We really enjoyed our stay at New Port Hotel. The staff was really friendly and gave us a late check out to prep for a wedding in the afternoon. The view is amazing. The front desk has coffee and food for the ducks which was a nice touch. The ceiling height upstairs may be an issue for anyone tall but it was fine for us. We were only upstairs to sleep. We would stay here again when back in Krakow.
Stayed 2 nights in Apr 2023

6/10 Okay

Caroline

Liked: Staff & service
Disliked: Room comfort

Individual but not particularly comfortable

The positives - quirky, friendly reception, plentiful teabags and milk, river location (with ducks and swans on attendance) - 20-25 mins walk max from anywhere you may want to go - market, old Jewish quarter etc also, Hala Forum where you have breakfast is the best deal in Krakow - we wouldn’t have found it if we had been more central and it provided a variety of cuisines which were the freshest and best value we had anywhere. So downsides - the rooms. Tiny with small ensuite and little sofa downstairs then flimsy stairs to a mezzanine which was just big enough to accommodate standard double and one tiny bedside shelf, the worst thing being not big enough to stand upright and I’m only 5’5” - and sooo hot, even with fan. Room cleaning was random - sometimes towels, sometimes not but it didn’t look as if anything else was done outside if wiping glass in shower.
Stayed 4 nights in Apr 2023