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Vienna House by Wyndham Andel's Cracow

Property class: 4

Photo gallery for Vienna House by Wyndham Andel's Cracow

Vienna House, a modern building with a prominent sign, large windows, and outdoor seating area.
A green sofa with patterned cushions, a round table, and a bookshelf filled with plants and decorative items.
A rooftop terrace with outdoor seating, a table with plates of food, and a view of a cityscape including a prominent tower.
A buffet with various food items and condiments.
A historic building with multiple towers and a river in the foreground.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$186
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Ul. Pawia 3, Kraków, Lesser Poland, 31-154
  • Place, Kraków Barbican
    ‪5 min walk‬
  • Place, Main Market Square
    ‪9 min walk‬
  • Place, St. Mary's Basilica
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪34 min drive‬

Room options

View all photos for Room, Accessible

A hotel room with a bed, a desk, a chair, a window with curtains, a painting, and two wooden paddles on the wall.

Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room

A hotel room with a bed, desk, chair, and a large window with curtains.

Deluxe Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a desk lamp, a painting, a round mirror, and a view of the city through the window.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite

A hotel room with a bed, a desk, a chair, a desk lamp, a painting, a round mirror, and a view of the city through the window.

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double Room

A neatly made bed with white pillows and two bedside lamps on either side.

Superior Double Room

9.4 out of 10
Exceptional
(41 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a view of buildings through the window.

Superior Twin Room

9.4 out of 10
Exceptional
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

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About the area

Kraków

Vienna House by Wyndham Andel's Cracow puts you in the heart of Kraków, within just a 10-minute stroll of Kraków Barbican and Main Market Square. Highlights at this hotel include a restaurant, a bar/lounge and a sauna. .The theme restaurant, Restaurant Mavericks, serves Californian cuisine and is open for breakfast and dinner. Bar Smok is the hotel's own bar. 4736 square feet (440 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Kraków City Centre hotel include St. Mary's Basilica and Cloth Hall.

What's nearby

  • Planty Park - 2 min walk - 0.2 km
  • Kraków Barbican - 5 min walk - 0.4 km
  • Main Market Square - 9 min walk - 0.8 km
  • St. Mary's Basilica - 9 min walk - 0.8 km
  • Cloth Hall - 11 min walk - 1.0 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 9 min drive
  • Kraków Główny Station - 11 min walk
  • Kraków (KRK-John Paul II - Balice) - 33 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪Chimney Cake Bakery - ‬2 min walk
  • ‪Szalone Widelce - ‬4 min walk

About this property

Vienna House by Wyndham Andel's Cracow

Vienna House by Wyndham Andel's Cracow offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, 6 meeting rooms, and limo/town car service are available. Event space at this hotel measures 4736 square feet (440 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Vienna House by Wyndham Andel's Cracow. An area shuttle within 100 metres and an airport shuttle (available 24 hours) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kraków hotel is smoke free.

  • 159 guestrooms or units
  • 5 levels
  • Conference rooms
  • 4736 sq ft of conference space
  • 440 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Vienna House by Wyndham Andel's Cracow offers 159 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Kraków hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 100 metres
  • Limo/town car service
  • Onsite parking available only on request
  • Covered parking on site (PLN 120 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 90 for adults and PLN 90 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Smok
  • Restaurant Mavericks

Things to do

  • Bicycle storage
  • Bicycles
  • Gym
  • Sauna
  • Shopping centre

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,736 square foot of space)

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (300 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 250.0 per day.
  • Cots (infant beds) are available for PLN 250.0 per day.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 90 for adults and from PLN 90 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: PLN 120 per day
  • Pet fee: PLN 100 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PLN 250.0 per day
  • Rollaway bed fee: PLN 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Vienna House Andel's Cracow Krakow
andel's Vienna House Cracow Hotel Krakow
andel's Vienna House Cracow Hotel
andel's Vienna House Cracow Krakow
andel's Vienna House Cracow
andel's by Vienna House Cracow
Vienna House Andel's Cracow Hotel Krakow
Vienna House Andel's Cracow Hotel
Vienna House Andel’s Cracow

Frequently asked questions

What is the cancellation policy at Vienna House by Wyndham Andel's Cracow?

Vienna House by Wyndham Andel's Cracow offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Vienna House by Wyndham Andel's Cracow?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Vienna House by Wyndham Andel's Cracow on 15 Nov 2026 start from NZ$186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Vienna House by Wyndham Andel's Cracow?

Yep, Vienna House by Wyndham Andel's Cracow has a covered self car park for PLN 120 per day. A self car park is also available, for a fee. Onsite parking is limited.

Is there a spa on site at Vienna House by Wyndham Andel's Cracow?

There's no onsite spa, but this property does offer services like massages.

What makes Vienna House by Wyndham Andel's Cracow a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Vienna House by Wyndham Andel's Cracow.

Is Vienna House by Wyndham Andel's Cracow family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Vienna House by Wyndham Andel's Cracow is a hit with families.

Does Vienna House by Wyndham Andel's Cracow serve breakfast?

You bet, buffet brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Vienna House by Wyndham Andel's Cracow?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Vienna House by Wyndham Andel's Cracow?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Vienna House by Wyndham Andel's Cracow?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Vienna House by Wyndham Andel's Cracow?

Cats and dogs are welcome at Vienna House by Wyndham Andel's Cracow, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.

Vienna House by Wyndham Andel's Cracow Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1000 reviews
Rating 8 - Good. 210 out of 1000 reviews
Rating 6 - Okay. 21 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean, modern, great location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the railroad station, which was important for us, yet quiet. Walking distance to the Old Town.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vienna House by Wyndham is our go-to hotel in Krakow. The staff is helpful and friendly, the restaurant is well-supplied, and you can't beat the location next to Kraków Główny railroad hub.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, for a short walk down into the old town, the shopping mall and train station on your doorstep for airport and Auschwitz travel, and lots of tram stops outside which we used for an event at the Tauron arena. Nice bar for drinks and good breakfast.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overall was good, and we enjoyed our stay. Our room was very clean and the bed definitely comfortable. The staff were pleasant and the location was wonderful - just across from the train station and a short walk from the old town and market.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent work and great service.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Lovely room, great bed and good breakfast. Definitely stay again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent, great service, very polite receptionists, perfect location, good price, delicious, varied breakfasts.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, kind staff, we had everything we needed.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, clean and modern. Would definitely stay here again
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed and well maintained room. The breakfast was excellent.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean & modern. Breakfast was included, which was nice. Coffee & tea available in the room, along with facial tissue. Staff was very helpful. Convenient location.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, good quality price and clean rooms
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff very good, amazing breakfast
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice and clean and in great location. The staff are very helpful and Breakfast was nice too. Def I would recommend
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, especially if you expect to be using any rail travel as it is only 5 minutes walk from the main station. train in from the airport is easy. Also on the edge of the Old town which is all walkable. Main tram lines pass nearby. Breakfast was excellent, perhaps a bit more variety would be required for longer stays. An excellent modern hotel.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had a large variety of options. The food was great and the cost was reasonable. Overall a very good experience and great location in Krakow.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel, clean and tastefully decorated. Good buffet breakfast and very convenient for central Krakow. Just be careful not to trip over the stone threshold at the door of the room! We have stayed here several times and would be happy to do so again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great hotel.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to old town
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was everything I needed. The staff was more than helpful. I arrive not feeling well and with some discomfort and they were so helpful to get me a room immediately and suggest where to go to get medication. I also used the sauna room which helped with my back problems and they were constantly assisting me with any questions I had. Great front desk. The gentlemen were exceptional!!!! Thank you again!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Good breakfast options. Mostly friendly staff. Convenient location. Would recommend
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and the sites.
Stayed 3 nights in Oct 2025