Palette Near Petaling Street Market Formerly Aces Hotel

Property class: 3

Photo gallery for Palette Near Petaling Street Market Formerly Aces Hotel

A spacious lobby with a wooden floor, two sofas, a small round table, and a colorful abstract painting on the wall.
A modern hotel corridor with wooden flooring, elevators, and a trash bin.
A modern building with a curved facade, large windows, and a flat roof.
A long, narrow hotel corridor with wooden flooring and doors on both sides.
A hotel room with two beds, a desk, a chair, and a large mirror.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$57
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Level 5, Complex Kotaraya, 10, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50050
  • Place, Petaling Street Market
    ‪1 min walk‬
  • Place, Central Market
    ‪2 min walk‬
  • Place, Merdeka Square
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪58 min drive‬

Room options

Deluxe Twin

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Queen

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Twin

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Family Double Queen

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Double Twin

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Family Queen Twin

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Kuala Lumpur

You'll be connected to a shopping centre at Palette Near Petaling Street Market Formerly Aces Hotel, and within just a 15-minute stroll of popular places like Petaling Street Market and Jalan Alor. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, express check-in and multilingual staff. Additionally, you'll find a television in a common area. There's also the convenience of free self parking. .Within a 20-minute walk of this 3-property class Golden Triangle hotel, attractions include Kuala Lumpur Tower and Kuala Lumpur Sentral.

What's nearby

  • Petaling Street Market - 1 min walk - 0.1 km
  • Central Market - 2 min walk - 0.2 km
  • Merdeka Square - 7 min walk - 0.6 km
  • Jalan Alor - 14 min walk - 1.2 km
  • Kuala Lumpur Sentral - 14 min walk - 1.2 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 6 min walk
  • Plaza Rakyat Station - 11 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive

Restaurants

  • ‪Texas Chicken - ‬1 min walk
  • ‪Burger Abang Bo - ‬1 min walk
  • ‪McDonald's & McCafé - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪KFC - ‬2 min walk

About this property

Palette Near Petaling Street Market Formerly Aces Hotel

As a guest of Palette Near Petaling Street Market Formerly Aces Hotel, you'll find multilingual staff, express check-in, and a television in common area. WiFi is free in public spaces. Self parking is free.

This 3-star Kuala Lumpur hotel is smoke free.

  • 68 guestrooms or units
  • Built in 2020
  • Front desk (limited hours)
  • Express check-in
  • Staff members are multilingual
  • Television in lobby
  • No smoking on site
Palette Near Petaling Street Market Formerly Aces Hotel offers 68 air-conditioned accommodations, with complimentary bottles of water. 32-inch flat-screen televisions come with cable channels.

Guests have access to shared bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Shopping centre
  • TV in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Palette Near Petaling Street Market Formerly Aces Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Aces Hotel
Aces Hotel Kota Raya
ACES Hotel Kuala Lumpur Hotel
ACES Hotel Kuala Lumpur Kuala Lumpur
ACES Hotel Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is parking available at Palette Near Petaling Street Market Formerly Aces Hotel?

Yep, Palette Near Petaling Street Market Formerly Aces Hotel has a free self car park.

How much does it cost to stay at Palette Near Petaling Street Market Formerly Aces Hotel?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Palette Near Petaling Street Market Formerly Aces Hotel on 2 Nov 2026 start from NZ$57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Palette Near Petaling Street Market Formerly Aces Hotel?

No, Palette Near Petaling Street Market Formerly Aces Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Palette Near Petaling Street Market Formerly Aces Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Palette Near Petaling Street Market Formerly Aces Hotel?

No, pets and service animals are not allowed.

Palette Near Petaling Street Market Formerly Aces Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 48 reviews
Rating 8 - Good. 16 out of 48 reviews
Rating 6 - Okay. 11 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 5 out of 48 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay.
Stayed 2 nights in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels were old and worn, the building appears dated and in need of maintenance, and the floors were uneven. Additionally, the front desk staff was not particularly welcoming. Overall, the experience was disappointing, and I would not recommend staying here.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Will stay again if I am in KL
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good, possible to walk to many areas of interest. Train line is just a 5 minute walk, only one stop from KL Sentral.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very good and friendly,location very convenient
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
More clean towels with no holes. Slipper, tooth brush recommended.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Centralised location and nearby many city attractions.
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy ,customer can check in any time from midnight to 4am in the morning,the sound of door and luggage, maybe the wall is too thin and no soundproof
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is garbage, filthy disgusting,hair all over the floor,looks like they never clean it,pillows disgusting, bed sheets filthy blood on the sheets.I paid 65 dollars for one night I don’t even stayed,I had to leave and got a different hotel. I don’t recommend this hotel even for free.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except some checkin customer that are very noisy in the middle of night like 11 plus pm ,early like 4 plus am ,6 plus am ,very unacceptable, 4 night only 2 night can sleep,not good if you are want a good rest every night
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Cheap
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
An amazing and clean place at a cheaper price.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean property located in the 5th mall connected to a small shopping center in kotraya complex building , i recommend this hotel n will stay again next time
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NO WIFI WORKING THROUGHOUT MY STAY THEY DIDNT HAVE ANY BACK UP
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont know.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Decent room
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was better than I thought.
Stayed 4 nights in Jun 2023
Verified review

6/10 Okay

Had a sleepless night because of loud neighbors
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
The hotel place it self located at Kotarya complex in the 5th place is fine ,area around usually busy with people and traffic Otherwise it is fine and i recommend to stay again Ashraf Hassan
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean blankets need to be newer tv ac works. Food stalls and markets are conveniently located. Showers have hot water bathrooms and rooms are specious.
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
OK . Good location, but there are better hotels in same area for only a bit more.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big spacious and clean room. Hot and cold water is outside the room. Will be great if clothes hangers and a hair dryer can be provided in the room
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hope to have window next time
Stayed 1 night in Jul 2022