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"Location is great as it was only walking distance to China town & there's lots of other street food especially Indian food in the area. The bus stop ... " More

By a verified traveller on Sun 24 Jan 2016

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Hotel Description

Arenaa Star Hotel places you in the center of Kuala Lumpur, within just a 15-minute stroll of Merdeka Square and Kuala Lumpur Tower. Highlights at this Art Deco hotel include 2 restaurants, 2 coffee shops/cafes, and free self parking.

The delicatessen, M Terrace, serves Asian cuisine and is open for lunch and dinner. 2500 square feet (232 square meters) of event facilities include 3 meeting rooms and a conference center, and other business amenities include limo/town car service. Other amenities include free WiFi in public areas, a gym, and a snack bar/deli. Continental breakfast is available daily between 7:00 AM and 10:00 AM.

Places within a 30-minute walk of this 4-star Golden Triangle hotel include Pavilion Kuala Lumpur and Berjaya Times Square.

Superior Star Twin (No Window) - Main Wing

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin (No Window)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Queen (No Window) - Main Wing

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Honeymoon Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Twin - Main Wing

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Queen - Main Wing

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Arenaa Star Hotel ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Arenaa Star Hotel

Everyone (2) Family (1)
1 out of 5
Soooo rude and arrogant. Very bad location very dangerous

Posted by on 17 Dec. 2019

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Comment from Hotel Management

8 Feb. 2020 by D Yogendran

Dear Guest We sincerely apologize on this issue. We take very serious on staff rudeness and arrogant in our hotel with immediate disciplinary action we will not tolerate such an incident. In the meantime i will investigate this matter. Kindly accept my sincere apology.

3 out of 5

Great location if you're into street food

Pros: The location, free wifi, helpful staff.
Cons: Cleanliness
Location: A lot of Indian food within the area, the China town is within walking distance. Bus stop is nearby & will take you to popular areas in KL.
Location is great as it was only walking distance to China town & there's lots of other street food especially Indian food in the area. The bus stop is only few hundred metres away. The hotel staff are lovely & helpful. The only issue is the condition & the cleanliness of the hotel. Our bed sheets looks as if they're not clean. There're stains on it which were there already & the bed sheet looks a little scrunched. The bathroom/toilet also seems a little dirty, we wore our sandals when taking shower & walking inside the room. The gym upstairs are very old & hot as there's no A/C, only fans & it's open to air, so you can feel the humidity & the morning sun as it was facing east mostly. Most of the gym equipments are out of use & unsafe, if you're planning to stay here just because they have gym, I highly recommend you don't stay here for the gym!

Posted by , from Canberra on 24 Jan. 2016

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4 out of 5
Pros: The rooms
Cons: Lifts and service
Location: Reasonable access
Facilities: Typical; Value: Affordable; Service: Basic; Cleanliness: Immaculate;

Posted by , from Australia - NSW - Sydney on 8 Jul. 2013

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Property Features

There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. 3 meeting rooms and limo/town car service are available. Event space at this hotel measures 2500 square feet (232 square meters) and includes a conference center. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Arenaa Star Hotel. Free self parking is available. This Art Deco Kuala Lumpur hotel is smoke free.

  • 247 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • 2 coffee shops
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Built in 2012
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (0.4 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Arenaa Star Hotel offers 247 air-conditioned accommodations with minibars and safes. 29-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

M Terrace - This delicatessen specializes in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Arenaa Star Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Discover, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Contactless check-in is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 40 for adults and MYR 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arenaa Hotel
  • Arenaa Star
  • Arenaa Star Hotel
  • Arenaa Star Hotel Kuala Lumpur
  • Arenaa Star Kuala Lumpur
  • Hotel Arenaa
  • Hotel Arenaa Star
  • Arenaa Star Hotel Hotel
  • Arenaa Star Hotel Kuala Lumpur
  • Arenaa Star Hotel Hotel Kuala Lumpur

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.