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4.4 out of 5

"Good location. Good for 3 stars. Room air conditioning was poor. Fridges in the room weren’t able to reach ‘cold’. Incredibly slow check-in at the f ... " More

By a verified traveller on Mon 16 Jul 2018

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Hotel Description

Berjaya Times Square Hotel, Kuala Lumpur places you in the centre of Kuala Lumpur,connected to the convention centre and within a short 5-minute stroll of popular places like Berjaya Times Square and Sungei Wang Plaza. Highlights at this luxury hotel include 2 restaurants, an outdoor swimming pool and a poolside bar.

You can enjoy LCD TVs with satellite channels, and all 650 rooms feature free WiFi, sitting areas and separate bathtubs and showers. Fridges and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include soaking tubs, bathrobes and slippers. Additionally, free newspapers, free bottled water and safes are available.

A day of pampering can include massages and body scrubs along with aromatherapy and mani/pedis. The restaurant, Big Apple Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness centre, sauna and kids' swimming pool as well as access to a bowling alley. 18794 square feet (1746 square metres) of event facilities include conference centres, and other business amenities include a business centre and limo/town car service. Added amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4.5-star Bukit Bintang hotel include Jalan Alor and Lot 10 Shopping Centre.

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$131* Per night/room 22 Oct. - 23 Oct.

Club Premier Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Berjaya Times Square Hotel, Kuala Lumpur ratings based on 164 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Berjaya Times Square Hotel, Kuala Lumpur

Everyone (70) Couples (55) Family (40)
2 out of 5
The cleanliness standards are very poor. Dirty handprints on walls - lack of cleaning staff. Place needs a coat of paint and room attendants need to be trained better. Very dirty.

Posted by on 1 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by The Management

Netural Dear Guest Thank you for taking time out of your busy schedule to write a review on us. We welcome all your feedback and comments. We hope that you will find time to visit Kuala Lumpur and evaluate us again as we constantly try to further improve our service and facilities. Thank you. Sincerely, The Management Berjaya Times Square Hotel Kuala Lumpur

2 out of 5

Posted by on 18 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by The Management

Dear Guest Thank you for taking time out of your busy schedule to write a review on us. We welcome all your feedback and comments. We hope that you will find time to visit Kuala Lumpur and evaluate us again as we constantly try to further improve our service and facilities. Thank you. Sincerely, The Management Berjaya Times Square Hotel Kuala Lumpur

3 out of 5

Posted by on 14 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by The Management

Dear Guest Thank you for rating us Best wishes The Management

4 out of 5
Like-Very helpful staff. Walkable to certain places, Berjaya mall handy. Dislike- room cleanliness wasn't up to a 5 star standard, bathroom door broken, flooding on the floor during showers. reported to reception but nothing was done about it. Had to ask for towels on many occasions and tissues.

Posted by on 14 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by The Management

Dear Guest Thank you for taking time out of your busy schedule to write a review on us. We welcome all your feedback and comments. We hope that you will find time to visit Kuala Lumpur and evaluate us again as we constantly try to further improve our service and facilities. Thank you. Sincerely, The Management Berjaya Times Square Hotel Kuala Lumpur

5 out of 5
Central location with easy access to taxis (Grab), and train. Very good breakfasts offering various foods from many cultures at cheap prices. Oasis type swimming pool. Centralised shops/restaurants within complex.

Posted by on 2 Jul. 2019

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Comment from Hotel Management

3 Jul. 2019 by The Management

Dear Guest Thank you for taking time out of your busy schedule to write a review on us. We welcome all your feedback and comments. We hope that you will find time to visit Kuala Lumpur and evaluate us again as we constantly try to further improve our service and facilities. Thank you. Sincerely, The Management Berjaya Times Square Hotel Kuala Lumpur

5 out of 5
We are so impressed with our stay at Berjaya Times Square Hotel! The Club room package exceeded all our expectations , the breakfast selection was fantastic , the location of this hotel is also great with the huge adjoining shopping centre with all the choices you require on holiday from food & fashion!! The inside theme park was also so convenient for the kids to be entertained! I highly recommend a stay in the Club rooms at this hotel !!

Posted by , from Perth, Australia on 30 Sep. 2018

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Comment from Hotel Management

31 Oct. 2018 by The Management

We appreciate your kind feedback. It surely encourages us to do better. Thank you. Sincerely, Anthony O’Neill General Manager Berjaya Times Square Hotel Kuala Lumpur

3 out of 5
Good location. Good for 3 stars. Room air conditioning was poor. Fridges in the room weren’t able to reach ‘cold’. Incredibly slow check-in at the front desk. Very frustrating. Awesome pool area for swimming. KL Hop on and off bus is out the front and so is the mono rail.

Posted by on 16 Jul. 2018

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4 out of 5
Huge hotel rooms, luxury bathrooms. TV only had channel kids could watch. Need Netflix or Foxtel. Fantastic room rate. Loved the view of the pool and city from our room. Lots of options for room service at reasonable prices. Ordered food and drink by the pool which was very reasonable. Short distance to one of biggest shopping malls in world and prices are cheapest we found in KL.

Posted by , from australia on 7 Apr. 2018

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4 out of 5

Good Location

Being attached to Times Square shopping center made our trip very comfort.

Posted by , from Perth Australia on 23 Mar. 2018

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3 out of 5

handy to everything showing its age

Pros: room size
Cons: what they give u in the kitchen the phone room to room only worked sometimes
Location: the kids enjoyed the fun park the ten pin bowling archery in the Times Square shopping centre
We got to the Hotel after the customs cues to the hotel at 4pm for them to say the rooms are not ready come back in an hour it was then come back every hour until 7pm so this was not easy we travelled with my son and 2little kids and we are in our 70,s. We left home at 4am . this is a trip I don't want to repeat

Posted by , from Perth WA on 25 Jul. 2017

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About the Berjaya Times Square Hotel, Kuala Lumpur

Location No 1 Jalan Imbi, Kuala Lumpur, 55100

Property Features

Berjaya Times Square Hotel, Kuala Lumpur offers its guests an outdoor pool, a kids' pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. A business centre and a limo/town car service are available. Event space at this hotel measures 18794 square feet (1746 square metres) and includes conference centres. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury Berjaya Times Square Hotel, Kuala Lumpur. A round-trip airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Kuala Lumpur hotel.

  • 650 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 dining venues
  • 18794 sq ft of conference space
  • 1746 sq. m of conference space
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Bowling alley on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (56.6 km / 35.2 mi)
  • Train station: Kuala Lumpur Pasar Seni Station (2.4 km / 1.5 mi)
  • Metro station: Imbi Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Berjaya Times Square Hotel, Kuala Lumpur offers 650 forms of air-conditioned accommodation with a safe and free newspapers. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and a bidet. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Sitting area
  • Deep soaking tub
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Separate shower and tub
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Big Apple Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Samplings on Fourteenth – Overlooking the garden, this fine-dining restaurant specialises in fusion cuisine and only serves dinner. Open selected days.

Late-night fare is available from 24-hour room service.

Spa Services

  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 130 per night.

Pets

  • No pets allowed

Policies

The credit card used at check-in to pay for incidentals must be the same card used to book the reservation. The name on the credit card must be the primary name on the guestroom reservation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • One child stays free
  • Union Pay
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 38 for adults and MYR 28 for children (approximately)
  • Airport shuttle fee: MYR 318 per vehicle (one way)
  • Self-parking fee: MYR 10 per day
  • Rollaway bed fee: MYR 130 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berjaya Hotel Times Square
  • Berjaya Square
  • Berjaya Square Hotel
  • Berjaya Times
  • Berjaya Times Square
  • Berjaya Times Square Hotel
  • Berjaya Times Square Hotel Kuala Lumpur
  • Berjaya Times Square Kuala Lumpur
  • Hotel Berjaya
  • Times Berjaya Square
  • Berjaya Times Square Hotel, Kuala Lumpur Hotel
  • Berjaya Times Square Hotel, Kuala Lumpur Kuala Lumpur
  • Berjaya Times Square Hotel, Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Berjaya Times Square Hotel, Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.