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"Great location, free parking, friendly staff and good breakfast. " More

By a verified traveller on Mon 31 Dec 2018

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Hotel Description

You'll be connected to a shopping center at Cititel Mid Valley, and within steps of Mid Valley Megamall and The Gardens Mall. Highlights at this hotel include a restaurant and in-room free WiFi.

At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 3-star Mid Valley City hotel include Berjaya Times Square and Pavilion Kuala Lumpur.

Superior Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$80* Per night/room 25 Mar. - 26 Mar.

Superior Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Cititel Mid Valley ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cititel Mid Valley

Everyone (2)
1 out of 5
The whole experience of staying there and the services of the staff were terrible

Posted by on 8 Jul. 2019

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Comment from Hotel Management

10 Jul. 2019 by Cititel

Thank you for staying with us and for reaching out to us,my sincere apologies if your stay with us was not up to your expectation. Can you provide me with more details of the issues that you have encountered so that i ca address the issues more effectively to the management? Contact me at grpcomm@chm-hotels.com

4 out of 5
Great location, free parking, friendly staff and good breakfast.

Posted by on 31 Dec. 2018

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Comment from Hotel Management

1 Jan. 2019 by Cititel

Thank you for staying with us, see you soon

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. Cititel Mid Valley also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Kuala Lumpur hotel.

  • 646 guestrooms or units
  • 28 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Mid Valley (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Cititel Mid Valley offers 646 air-conditioned accommodations with safes and irons/ironing boards. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Separate bedroom
  • In-room dining
  • LCD television
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Cititel Mid Valley has a restaurant on site.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Cititel Mid Valley

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Guest education on local ecosystems and culture

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 25 per person
  • Self parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cititel Mid Valley Hotel
  • Cititel Hotel
  • Cititel
  • Cititel Mid Valley Hotel Kuala Lumpur
  • Cititel Mid Valley Kuala Lumpur
  • Cititel Mid Valley Hotel
  • Cititel Mid Valley Kuala Lumpur
  • Cititel Mid Valley Hotel Kuala Lumpur

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.