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Hotel Description

CitizenM Kuala Lumpur Bukit Bintang places you in the center of Kuala Lumpur, within just a 15-minute stroll of popular places like Berjaya Times Square and Jalan Alor. Highlights at this Belle Époque hotel include a restaurant, free self parking, and a bar/lounge.

CanteenM is the hotel's own bar. Business travelers can take advantage of 3 meeting rooms and a 24-hour business center. Other amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Buffet breakfast is available daily between 6:00 AM and 10:30 AM.

Attractions within a 20-minute walk of this 4-star Bukit Bintang hotel include Pavilion Kuala Lumpur and Petaling Street.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$74* Per night/room 25 Apr. - 26 Apr.

citizenM Kuala Lumpur Bukit Bintang ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for citizenM Kuala Lumpur Bukit Bintang

Couples (1)
5 out of 5
-

Posted by on 18 Oct. 2023

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Comment from Hotel Management

31 Oct. 2023 by citizenM Kuala Lumpur

Dear citizen Luke, Thank you so much for the five star review. We hope can see you soon. Kind regards,citizenM Kuala Lumpur

About the citizenM Kuala Lumpur Bukit Bintang

Location 128 Jalan Pudu, Kuala Lumpur, 55100

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available. WiFi is free in public spaces. The business-friendly citizenM Kuala Lumpur Bukit Bintang also features multilingual staff, coffee/tea in a common area, and express check-in. Free self parking is available. This 4-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 6 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

CitizenM Kuala Lumpur Bukit Bintang offers 105 accommodations with iPads and iPod docking stations. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • iPad
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

CanteenM - Onsite bar. Open 24 hours. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. Guests are recommended to download the property's citizenM mobile app before check-in. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Guests traveling with a service animal must contact the property prior to arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's citizenM mobile app before check-in.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Long-term renters welcome
  • Security system
  • Children stay free - maximum age 10
  • Guest will receive an email before arrival 24 hours
  • Property is not cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Food service not has not been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Property does not offer on-site COVID-19 testing
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged
  • Property mobile app recommended for guests
  • Property mobile app name citizenM

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 35 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sky Express
  • Hotel Sky Express Bukit Bintang
  • Sky Bukit Bintang
  • Sky Express Bukit Bintang
  • Sky Express Bukit Bintang Kuala Lumpur
  • Sky Express Hotel
  • citizenM Kuala Lumpur Bukit Bintang Hotel
  • Sky Express Hotel Bukit Bintang Kuala Lumpur
  • Sky Hotel Express
  • Sky Hotel Express Bukit Bintang
  • citizenM Kuala Lumpur Bukit B
  • citizenM Kuala Lumpur Bukit Bintang Hotel
  • citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
  • citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

You should know

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.