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citizenM Kuala Lumpur Bukit Bintang

4.0 star property
Belle Époque hotel with 24-hour business centre and 24-hour front desk

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Building design
Lobby sitting area
Daily buffet breakfast (MYR 55 per person)
Lobby sitting area
King Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

The current price is NZ$103
includes taxes & fees
27 Oct - 28 Oct

Explore the area

View map
128 Jalan Pudu, Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪10 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪15 min walk‬
  • Place, Petronas Twin Towers
    ‪2 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for King Room

King Room

King Room

9.2 out of 10
Wonderful
(62 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Hydromassage showerhead
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Kuala Lumpur

CitizenM Kuala Lumpur Bukit Bintang places you in the centre of Kuala Lumpur, within just a 15-minute stroll of popular places like Berjaya Times Square and Jalan Alor. Highlights at this Belle Époque hotel include a restaurant, free self-parking and a bar/lounge. .CanteenM is the hotel's own bar. Business travelers can take advantage of 3 meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. .Attractions within a 20-minute walk of this 4-property class Bukit Bintang hotel include Pavilion Kuala Lumpur and Petaling Street.

What's nearby

  • Berjaya Times Square - 10 min walk - 0.9 km
  • Kuala Lumpur Tower - 12 min walk - 1.0 km
  • Pavilion Kuala Lumpur - 15 min walk - 1.3 km
  • Petronas Twin Towers - 2 min drive - 1.6 km
  • KLCC Park - 3 min drive - 2.3 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Just Fruits Neighbourhood Market - ‬3 min walk
  • ‪Bröom at Bukit Bintang - ‬7 min walk
  • ‪Jamaica Blue - ‬2 min walk
  • ‪Jiak Kopi - ‬2 min walk
  • ‪Pizzeria Dihyang - ‬3 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

Belle Époque hotel with 24-hour business centre and 24-hour front desk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

WiFi is free in public spaces. The business-friendly citizenM Kuala Lumpur Bukit Bintang also features multilingual staff, coffee/tea in common area, and express check-in. Free self parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 6 levels
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Kuala Lumpur Bukit Bintang offers 175 accommodations with iPads and iPod docking stations. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Exterior

The Kuala Lumpur Journal

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,004 reviews
The price is NZ$141
includes taxes & fees
2 Nov - 3 Nov
The Kuala Lumpur Journal

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 55 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (98 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPad
  • IPod dock

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 55 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at citizenM Kuala Lumpur Bukit Bintang?

CitizenM Kuala Lumpur Bukit Bintang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Kuala Lumpur Bukit Bintang?

As of 9 Oct 2025, prices found for a 1-night stay for 2 adults at citizenM Kuala Lumpur Bukit Bintang on 27 Oct 2025 start from NZ$103.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at citizenM Kuala Lumpur Bukit Bintang?

Yep, citizenM Kuala Lumpur Bukit Bintang has a free self car park.

What makes citizenM Kuala Lumpur Bukit Bintang a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at citizenM Kuala Lumpur Bukit Bintang.

Does citizenM Kuala Lumpur Bukit Bintang serve breakfast?

Yeah, buffet brekkie is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at citizenM Kuala Lumpur Bukit Bintang?

No, citizenM Kuala Lumpur Bukit Bintang does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Kuala Lumpur Bukit Bintang?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at citizenM Kuala Lumpur Bukit Bintang?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM Kuala Lumpur Bukit Bintang?

No, only service animals are allowed.

Reviews

citizenM Kuala Lumpur Bukit Bintang Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 406 out of 500 reviews
Rating 8 - Good. 69 out of 500 reviews
Rating 6 - Okay. 17 out of 500 reviews
Rating 4 - Poor. 5 out of 500 reviews
Rating 2 - Terrible. 3 out of 500 reviews

Reviews

10/10 Excellent

Hanako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is awesome! The famous Jalan Alor food street is just a couple-of-minute walk away and everything in Bukit Bintang area is walkable, yet the area around the hotel is not busy. I loved the convenience and how clean, comfortable, and modern the hotel was. Food was pretty good and cheap, staff was friendly and very helpful, and the room was pretty and cosy. This accommodation is definitely good value for money!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ricardo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you book this hotel, you're booking a whole experience. Not just a room. I wish to come back and stay for a long period of time. It's easy call this hotel your home away from home
Be a traveler not a tourist
Stayed 2 nights in Jun 2025

10/10 Excellent

Jojo Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at KL

Amazing and friendly staff welcoming us and also guide us on checkin. Hotel comfortable and at great location near night marker, shopping, massage and aubway
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and shower. Friendly, helpful staff. Located close to night market.
Stayed 1 night in Jun 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED IT
Stayed 4 nights in Jun 2025

8/10 Good

Syed

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and the location was great.
Stayed 7 nights in Jun 2025

10/10 Excellent

Abdulkadir

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although tiny rooms but felt spacious with many places to put and hide your stuff like under the bed. Very clean and the breakfast was more than enough. I very much liked the iPad control of everything. Easy to use. The curtains are controlled by the iPad as well in addition to the switch/buttons. Nice view. Very close to Jalan Alor Food Street and Pavilion shppoing center. Lot of nearby food, coffee, and shopping options. My go to place when in KL
Stayed 2 nights in Jun 2025

8/10 Good

Pierre, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Close to attractions, and hop on, hop off bus stop. Excellent value for money.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ray Gerard, La Grange

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and efficient design. Location ideal for our purposes and needs. Will definitely stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

Gerry, Lahaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property were exceptional.. Kesh went out of his way everyday to make sure I was taken care of.. this property is absolutely the best!!!
Stayed 3 nights in May 2025

10/10 Excellent

Isobel

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia is the worst. Book direct!!! Great hotel and much cheaper direct.
Stayed 1 night in May 2025

10/10 Excellent

Rachel-Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am never disappointed when I stay in a citizen M. It has everything you need for a short stay, the most comfortable bed, the easiest check in, excellent pillows, cafe on the premises. Just excellent value and friendly staff!
Stayed 2 nights in May 2025

10/10 Excellent

probal, Scarborough

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My #1 Hotel Choice in Kuala Lumpur

We had a wonderful stay! We love the cosy and homey room, the view of KL and Twin Towers behind our bed, the smart home functions from the iPad, and last but not least the “rainfall” in the shower! The hotel has convenience stores at its ground floor, and nearby is the buzzing Jalan Alor food street. The staff were very friendly and attentive to your queries.
Stayed 3 nights in May 2025

10/10 Excellent

NICK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Light in the bathroom
Stayed 6 nights in May 2025

8/10 Good

Meike

Liked: Cleanliness, staff & service, property conditions & facilities
Was pleasantly surprised by this place. It's a very compact room but with a really comfy bed, and it has everything you need. The staff are very friendly. The hot options at breakfast are mainly Asian and mostly geared towards carnivores, so being a vegetarian I stuck to the pastries. Overall a nice stay
Stayed 2 nights in May 2025

10/10 Excellent

Shamini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Hospitality of workers and kindness ❤️
Stayed 6 nights in May 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great stay. Quiet, clean, close to major tourist attractions (Jalan Alor, Chinatown, Changkat, Petronas Towers, City Center, etc.). Comfortable, clean and compact rooms. Bed (square) big enough for a young family to all share. Basic toiletries provided along with two bottles of clean drinking water. No coffee/tea service in-room. In-room safe. On site buffet breakfast for a surcharge. Good value for the money.
Stayed 2 nights in May 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location literally minutes from Jalan Alor the busy night food market. Ability to control facilities and lights in room from iPad was great. Would be even better if lighting for bathroom on a different zone to main room.
Stayed 3 nights in Apr 2025