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citizenM Kuala Lumpur Bukit Bintang

Property class: 4

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

A modern cafe with a central counter displaying various food items and beverages, shelves with condiments and jars, and a clean, tiled floor.
A modern lounge area with green sofas, a bar, and a ceiling mural.
A modern lounge area with a curved sofa, round tables, and a patterned rug.
A modern hotel building with a prominent Citizen Hotel sign.
A modern atrium with white walls, multiple levels, and lush greenery.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$122
includes taxes & fees
15 Oct - 16 Oct

Explore the area

View map
128 Jalan Pudu, Kuala Lumpur, 55100
  • Place, Jalan Alor
    ‪5 min walk‬
  • Place, Petaling Street Market
    ‪7 min walk‬
  • Place, Central Market
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a bed, bedside table, and a large window offering a city view.

Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a bed, bedside table, and a large window offering a city view.

Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern bedroom with a bed, desk, chair, and large windows.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Kuala Lumpur

CitizenM Kuala Lumpur Bukit Bintang places you in the centre of Kuala Lumpur, within just a 15-minute stroll of popular places like Petaling Street Market and Berjaya Times Square. Highlights at this Belle Époque hotel include a restaurant, free self-parking and a bar/lounge. .CanteenM is the hotel's own bar. Business travelers can take advantage of 3 meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. .Attractions within a 20-minute walk of this 4-property class Bukit Bintang hotel include Kuala Lumpur Tower and Pavilion Kuala Lumpur.

What's nearby

  • Jalan Alor - 5 min walk - 0.5 km
  • Petaling Street Market - 7 min walk - 0.6 km
  • Merdeka 118 - 10 min walk - 0.8 km
  • Berjaya Times Square - 10 min walk - 0.9 km
  • Central Market - 10 min walk - 0.9 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Just Fruits Neighbourhood Market - ‬3 min walk
  • ‪Jamaica Blue - ‬2 min walk
  • ‪Private Corner Cafe - ‬1 min walk
  • ‪Bamboo Garden Bistro - ‬4 min walk
  • ‪Bröom at Bukit Bintang - ‬7 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

WiFi is free in public spaces. The business-friendly citizenM Kuala Lumpur Bukit Bintang also features multilingual staff, coffee/tea in common area, and express check-in. Free self parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 6 levels
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Kuala Lumpur Bukit Bintang offers 175 accommodations with iPads and a safe. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a hydromassage showerhead, bidets, complimentary toiletries and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (98 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Belle Époque architecture
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPad
  • IPod dock

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 60 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at citizenM Kuala Lumpur Bukit Bintang?

CitizenM Kuala Lumpur Bukit Bintang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Kuala Lumpur Bukit Bintang?

As of 14 Oct 2026, prices found for a 1-night stay for 2 adults at citizenM Kuala Lumpur Bukit Bintang on 15 Oct 2026 start from NZ$122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at citizenM Kuala Lumpur Bukit Bintang?

Yep, citizenM Kuala Lumpur Bukit Bintang has a free self car park.

What makes citizenM Kuala Lumpur Bukit Bintang a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at citizenM Kuala Lumpur Bukit Bintang.

Does citizenM Kuala Lumpur Bukit Bintang serve breakfast?

Yeah, buffet brekkie is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at citizenM Kuala Lumpur Bukit Bintang?

No, citizenM Kuala Lumpur Bukit Bintang does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Kuala Lumpur Bukit Bintang?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at citizenM Kuala Lumpur Bukit Bintang?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM Kuala Lumpur Bukit Bintang?

No, only service animals are allowed.

citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 522 out of 664 reviews
Rating 8 - Good. 107 out of 664 reviews
Rating 6 - Okay. 23 out of 664 reviews
Rating 4 - Poor. 6 out of 664 reviews
Rating 2 - Terrible. 6 out of 664 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and service good . Breakfast good .Highly recommended .
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and staff are the best part of this hotel!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff super friendly and breakfast is worth it the price!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location. Staff were extremely pleasant and accommodating, breakfast was nice and beds were very comfortable.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous trendy hotel with great bkfast as a bonus
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, clean room, give advice of things to so in the area, A/C work well, safe area to walk at night, . Love this hotel,
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I've stayed at citizenM. And like last time, I have throughly enjoyed my stay. The hotel was only walking distance to the famous Jalan Alor, transport and all the big malls. Staffs are very accommodating and friendly. They seems ready to assist you when needed. If you a solo traveller, and wanted a nice hotel with good price, this is the one. Because I know it will be my first choice when I returned to KL.
Stayed 13 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean and friendly helpful staff.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff great, Rooms very good, price even better
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very Modern and comfortable. Friendly staff and lots of shops and restaurants nearby. Would definitely stay there again
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! The hotel is very clean, modern, and beautifully designed. The customer service was absolutely amazing! Every staff member I interacted with was friendly, helpful, and genuinely welcoming. The employees really stood out and made the experience even better with their professionalism and attentiveness. I would highly recommend this hotel and would gladly stay at the same location again.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great value and good central location. Very clean and friendly staff, would come back again
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and polite staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, while compact, is very clean and very modern. Everything is controlled via the iPad. Comfy bed. central location which is a stone's thrown from Jalen Alor. Most tours pickup from this hotel. Breakfast is included and has a good location selection to compliment the continental fare. Highly recommend.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and the location was great.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, air conditioning is gd, quiet. Sink a bit small though
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,nice staff,cozy room, recommend!
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lovely room, had trouble a few times with the iPad when controlling the tv in the room but the staff were great at helping me with it. Breakfast was ok. Serviceable - could have done with more variety but all in all good. Area was so close to food market and local to all amenities so great spot
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is satisfied.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room! Amazing professional service, excellent location!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly and helpful! Process of checking in and out was seamless, room is exactly what you need if you’re visiting for a short trip, and the location was superb as well! Would stay again!
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Early check in
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean accommodation. Friendly staff. 3 minute walk to Jalan Alor Street Market. Room was compact. Bathroom was compact too. No tea and coffee making facility in room. However, there was bar/restaurant on site. Overall, a very positive experience at CitizenM. Would stay again.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, yet welcoming and comfortable, hotel. Great breakfast and excellent service from staff.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room was great, clean, air conditioning working properly. The location is perfect with the night market around the corner, 25 mins walking to the Petronas and KLCC.
Stayed 4 nights in Feb 2026