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D'majestic by Swiss Garden

3.0 star property
Hotel with free parking, near Berjaya Times Square

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Gym
  • Parking included

Explore the area

Map
376 JALAN PUDU, Kuala Lumpur, Federal Territory of Kuala Lumpur, 55100
  • Berjaya Times Square
    ‪12 min walk‬
  • Pavilion Kuala Lumpur
    ‪4 min drive‬
  • Petronas Twin Towers
    ‪5 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

Lux

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Free bottled water
Minibar
In-room safe
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Studio Chic

Highlights

Separate sitting area
Fridge
Flat-screen TV
Hairdryer
Free bottled water
In-room safe
  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Kuala Lumpur

At D'majestic by Swiss Garden you'll be within a 20-minute stroll of popular places like Berjaya Times Square and Jalan Alor. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily. There's also the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 3-property class Pudu hotel include Pavilion Kuala Lumpur and Petaling Street.

What's nearby

  • Berjaya Times Square - 12 min walk - 1.1 km
  • Pavilion Kuala Lumpur - 4 min drive - 3.5 km
  • Suria KLCC Shopping Centre - 5 min drive - 4.2 km
  • Petronas Twin Towers - 5 min drive - 4.5 km
  • KLCC Park - 5 min drive - 4.1 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Pudu Station - 3 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive

Restaurants

  • ‪Kedai Kopi Dan Makanan Pak Lock 百樂茶餐室 - ‬3 min walk
  • ‪Restoran Sek Yuen - ‬1 min walk
  • ‪丹記水餃 - ‬1 min walk
  • ‪Restoran Kari Kepala Ikan Jalan Pudu - ‬3 min walk
  • ‪Restoran Ali Food Corner - ‬3 min walk

About this property

D'majestic by Swiss Garden

Hotel with free parking, near Berjaya Times Square
D'majestic by Swiss Garden offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and a garden are also featured at D'majestic by Swiss Garden. Free self parking is available.

  • 188 guestrooms or units
  • 20 levels
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Bar or lounge
  • Dining venue
D'majestic by Swiss Garden offers 188 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. This Kuala Lumpur hotel provides complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MYR 23.40 for adults and MYR 11.70 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 20 floors

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 145.75 per day.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 23.40 for adults and from MYR 11.70 for children
  • Rollaway bed fee: MYR 145.75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

D'Majestic Place Swiss Garden Hotel Kuala Lumpur
D'Majestic Place Swiss Garden Hotel
D'Majestic Place Swiss Garden Kuala Lumpur
D'Majestic Place Swiss Garden
D'majestic Swiss Garden Hotel Kuala Lumpur
D'majestic Swiss Garden Hotel
D'majestic Swiss Garden Kuala Lumpur
D'majestic Swiss Garden
D'majestic Swiss Garn Kuala L
D'majestic by Swiss Garden Hotel
D'majestic by Swiss Garden Kuala Lumpur
D'majestic by Swiss Garden Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at D'majestic by Swiss Garden?

D'majestic by Swiss Garden offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at D'majestic by Swiss Garden?

Yep, D'majestic by Swiss Garden has a free self car park.

Does D'majestic by Swiss Garden have a pool?

D'majestic by Swiss Garden has an outdoor pool and a kids' pool.

Does D'majestic by Swiss Garden serve breakfast?

Yeah, buffet breakfast is on offer daily.

Is there a free airport shuttle available at D'majestic by Swiss Garden?

No, D'majestic by Swiss Garden does not offer an airport shuttle service.

Is there a bar or restaurant at D'majestic by Swiss Garden?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at D'majestic by Swiss Garden?

Check-in begins at 3:00 PM. Check-out time is noon.

D'majestic by Swiss Garden Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 81 out of 295 reviews
Rating 8 - Good. 117 out of 295 reviews
Rating 6 - Okay. 54 out of 295 reviews
Rating 4 - Poor. 17 out of 295 reviews
Rating 2 - Terrible. 26 out of 295 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pathetic hotel, poor service from staff

Very pathetic hotel, poor service from staff & management , no cooperation to guest, basic amenities missing in hotel. Would not suggest anyone to stay there even at free of cost.
Stayed 3 nights in May 2018

10/10 Excellent

Azim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Especially the infinity pool. I enjoyed the MBS feel there eventhough it is not that high it is still has a pretty nice night view.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
check in process very slow. we arrive at 8:00 p.m... car parking need to be paid..:( RM5 flat rate per day..

8/10 Good

Pier, Vancouver, BC, Canada

Liked: Cleanliness, property conditions & facilities, room comfort

Nice view of KL SKYLINE

The hotel has superb facilities! However, be prepared of the ff: 1. Universal charger as they don’t provide one. 2. UBER or take a cab a lot since there’s no McD nearby. 3. Pool area closes at 10 pm.
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Terrible Hotel, Stay Away!!!

I booked this hotel because, honestly, the photos looked so good with reasonable price. However, when I arrived with my friends, we soon realized that the service by the staff was simply... non-existent. There was zero room cleaning service, even if you try to call them for room service they would not respond to you. So, we try to request for individual items. To request for something as simple as a towel took 5 calls, and a request for replenishing the bathroom supplies took 3 calls. You practically have to beg the hotel staff to get you your needs. The room we stayed at has a strong musty smell, don't think anyone has stayed there for a while. We actually told the hotel staff to switch the room, but to no one's surprise there was no response! The Wifi in the hotel just simply doesn't work the majority of the time! We had to tether from a 4G SIM card even though we were in the hotel! Seriously, save your money and go to another hotel in the area. This hotel is not worth your time- I am simply not sure how this hotel is getting more than a 2.0 average rating.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty Moldy Room

Our shower had excessive mold. The bathroom was dirty. The dresser has sticky stuff from the previous guests food & drinks. We were moved to a room that was slightly better.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

Overall, disappointing

I spent more money than I usually would on this hotel hoping it would be a special break away. I wouldn't stay here again or recommend it unless you want to try the pool out for a night. Pros:- 1. Pool and gym area. You're really just paying extra for this. Without it it's just a 3 star hotel in an average-poor area. 2. Close to train station and 7 Eleven shop. 3. Comfortable bed. Cons:- 1. The hotel check-in took a long time because they apparently had no record of my hotels.com reservation. Eventually it was sorted out. One friendly receptionist and one not so friendly. 2. I would rate the room 3 stars.. overall finish was not good and we kept tripping over due to poor design layout. 3. Housekeeping. We stayed 4 nights and the room was only cleaned once. They did attempt to clean it a second time but 6pm is not acceptable when you've been out all day. 4. Wifi. Really poor connection which we weren't expecting for a 4 star hotel. There are a few TV channels in English but the signal kept cutting out so we gave up.
Stayed 4 nights in Feb 2018

8/10 Good

Jubree, Bkk

Liked: Cleanliness, staff & service

Good view

We recommend what a pool! Pool has 20 floor and we can see Twin tower. You should go at night.
Stayed 1 night in Feb 2018

8/10 Good

MOHD BAKTI FARIAL

Liked: Cleanliness, property conditions & facilities, room comfort
Not a free parking. Just a little discount given. And the day I checked-out, not a single word comes out from the staff there. Like a robot. When I asked, "is that all?", he just put a little smile and didn't really want to look at me. Worst hotel staff ever.
Stayed 1 night in Jan 2018

10/10 Excellent

Jasvinder

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Kuala Lumpur

We are very happy to stay at D’Majestic Place by Swiss Garden. We got there around 12:30pm they let us check in earlier instead of 2pm. Hotel closed to local eateries. The rooftop infinity pool is a plus with a view of twin towers. Gym, sauna and steam room You can use during your stay. Front desk staffs are very helpful. They called Grab car ( Uber) for you to go places you wish to go. Compare to taxi it cost more. The Pudu plaza just a few blocks walk. If you wish to take the metro is close by also. I would recommend this hotel for your stay.
Stayed 2 nights in Jan 2018

8/10 Good

Anwar

Liked: Cleanliness, staff & service, room comfort

Very nice view roof pool

The hotel was good with very beautiful view from the roof swimming pool. The area behind it was a bit poor and not very clean. Not too far from city center and time square.
Stayed 2 nights in Jan 2018

4/10 Poor

Calvert

Disliked: Cleanliness, staff & service, property conditions & facilities

Badly Maintain Hotel

Was given a really bad maintained room at first with a damp smell and chipped ceiling. Requested to change after a while and was given a perfumed room after 30 minutes. The hotel is only 2 years old but it was badly maintained. My advice is to get something else if you’re paying this rate. The only good thing about this place is the pool.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Disliked: Staff & service

Budget stay

Hot water last for only 5 mins. Service was non-exsistence. Pool is nice with great view. Room tv remote was not working. Called service but no one answered. Wifi was NOT working for all days, it just says upgrading everyday. No free Parking
Stayed 2 nights in Dec 2017

8/10 Good

Mustapha Yusuf

Liked: Cleanliness, staff & service

Great stay

Generally the hotel is good but I personally find the private toilet and shower room very tight and small, also the two single beds are very tiny to my likings. The swimming pool at the roof top was just superb, well equipped with sauna and steam rooms also attached is a gym.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only downside was no electrical outputs next to the bed.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good rooftop & infinity pool

Good check-in service. Room smelt mildly of old cigarette smoke even though non smoking room 2 Single beds with feather pillows. Good TV Channels. Very strange bathroom set up - no real privacy as all frosted glass door on toilet and shower but no walls between beds a shower; just a mirror as a divider. Rooftop area & infinity pool were very good - we got up early to see sunrise and it was lovely, then went for a swim later and very nice. Pool tiles are a bit tired/chipped but it doesn't detract from the views. There's a 7/11 directly attached to the hotel so easy fro breakfast. Some good places to eat close to hotel too. Its about 50 minutes from the airport, around 110MYR by taxi.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hot water supply in the room is not consistent. You need to pay for the parking which is unusual for hotel. Normally hotel guest will be able to park their vehicle for free.
Stayed 1 night in Dec 2017

6/10 Okay

chai

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Pesticide all over the floor. Apparently they choose public holiday to do this pest control. Bath room smell so bad. Unable to change room perhaps we got it cheap for a 4 stars. So despite room being smelly, we were not entitled to change room. Reason given was room all fully booked when car park was so empty. No free parking or complimentary parking fee. Not stated in web page i suppose. Anyway despite the fact that i have asked several time about this at the lobby i was not told about the cut off time for the daily charge. Park one night charge for 2 days fee. Excellent! Room is actualy comfy. And staff are quite attentive. Pool view is stunning. Lobby overwhelmmed by cheap perfume i wonder why. Most probably i wont be welcome back. And i probably wont wanna be back. Thanks. Plus point, the hotel is surrounded with chinese food stall and near to town centre.
Stayed 1 night in Nov 2017

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ahmed

To be honest it's really good hotel and close to the centre and I was happy to stay there If I would be travelling to Malyasia again I would choose the same hotel
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

D'Majestic Pudu

Clean nice location with LRT, Monorail access. Eatery and night area for good food. 7-Eleven just at the side of Hotel Entrance. Carpark access and secured.
Stayed 3 nights in Nov 2017

4/10 Poor

fida, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

Reach the hotel but was disappointed with the service as the app put free parking but was told it's not free and the staff told the carpark do not belong to them. The room was dirty as it was not sweep properly cause can see left over rubbish and hair from previous staying. It's really dissappointing this will be my first and last will be staying there.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

D majestic

pool was great, staff brilliant and helpful getting us transport to attractions. Only down side to it was no bar but the 7 11 next door did.
Stayed 12 nights in Oct 2017

6/10 Okay

Lee

Dont select this hotel if you come with car

Hotel is good, but it end up with MYR 14 for self parking per day. The Self parking costs MYR 5 per stay is only valid with 6pm~7am. So the hotel is limit business trip person with car only back hotel after 6pm and need to out hotel before 7am. Please update the "Optional extras" on this hotel
Stayed 2 nights in Oct 2017