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Dorsett Residence by crystal

Property class: 4

Photo gallery for Dorsett Residence by crystal

A rooftop infinity pool with a city skyline view, including modern high-rise buildings and the Petronas Towers.
Property video
A modern building entrance with a glass canopy, Malaysian flags, and a red car parked in front.
A cityscape with high-rise buildings and construction sites.
A modern kitchen with a central island, a dining area, and a chandelier.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Gym
  • Outdoor space

Explore the area

View map
172 Jln Imbi, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 55100
  • Place, Pavilion Kuala Lumpur
    ‪2 min walk‬
  • Place, Berjaya Times Square
    ‪10 min walk‬
  • Place, KLCC Park
    ‪12 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Family Apartment, Non Smoking, City View

A rooftop pool with lounge chairs, surrounded by modern buildings and palm trees.

Family Apartment, Non Smoking, City View

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Junior Apartment, City View

A modern living room with a sofa, TV, and a glass coffee table.

Junior Apartment, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, City View

A modern hotel room with a large bed, a chandelier, a bathroom with a mirror, and a view of the cityscape through a glass partition.

Luxury Apartment, 1 Bedroom, City View

  • City view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Apartment, Balcony, City View

A hotel room with a large bed, a bedside table, a nightstand, a mirror, and a ceiling light fixture.

Standard Apartment, Balcony, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Apartment, City View

A modern dining area with a glass table, grey upholstered chairs, and a kitchen in the background.

Elite Apartment, City View

  • City view
  • 83 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

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About the area

Kuala Lumpur

Dorsett Residence by crystal puts you in the heart of Kuala Lumpur, connected to the convention centre and within a 20-minute stroll of Pavilion Kuala Lumpur and Berjaya Times Square. .Each apartment is soundproofed and features Smart televisions with digital channels, along with a washing machine, free WiFi and 2 bathrooms. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a dishwasher. Nice touches to enhance your stay include slippers and children's slippers, while a memory foam bed and a pillow menu invite a good night's rest. A DVD player, free bottled water and Netflix are also available. Housekeeping is available once per stay. .Enjoy the outdoor swimming pool, nightclub and gym. Additionally, you'll find a garden, luggage storage and locker space. There's also the convenience of an airport shuttle.
View more Apartments in Kuala LumpurOpens in a new window

What's nearby

  • Pavilion Kuala Lumpur - 2 min walk - 0.2 km
  • Berjaya Times Square - 10 min walk - 0.9 km
  • KLCC Park - 12 min walk - 1.0 km
  • Suria KLCC Shopping Centre - 17 min walk - 1.5 km
  • Petronas Twin Towers - 19 min walk - 1.6 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Conlay MRT Station - 7 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive

Restaurants

  • ‪The Living Room - ‬4 min walk
  • ‪The Lobby Lounge - ‬1 min walk
  • ‪Wizards - ‬1 min walk
  • ‪Li Yen 丽苑 - ‬3 min walk
  • ‪JUE Cuisine 爵粤 - ‬2 min walk

About this property

Dorsett Residence by crystal

Dorsett Residence by crystal offers its guests an outdoor pool and a fitness centre. An airport shuttle (available 24 hours) is available for a fee. Dorsett Residence by crystal also features a nightclub, a garden, and a lift. A complete renovation of Dorsett Residence by crystal was completed in November 2024.

Smoking is allowed in designated areas at this 4-star Kuala Lumpur apartment.

  • 1 building
  • 33 guestrooms or units
  • 29 levels
  • Built in 2014
  • Nightclub
  • Storage area for luggage
  • Garden
  • Lift
  • Smoking in designated areas
  • Locker space
Dorsett Residence by crystal offers 33 accommodations with DVD players and a safe. Beds feature memory foam mattresses. A pillow menu is available. Accommodation at this 4-star apartment has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include slippers and children's slippers.

This Kuala Lumpur apartment provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 55-inch Smart televisions come with premium digital channels, pay-per-view films and Netflix. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking options include a carport

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Microwave
  • Oven
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed: MYR 59 per day

Bathroom

  • 2 private bathrooms
  • Children's slippers
  • Slippers

Living spaces

  • Dining table
  • Window screens

Entertainment

  • 55-inch Smart TV with premium digital channels
  • DVD player
  • Evening entertainment
  • IPod dock
  • Netflix
  • Nightclub
  • Pay films
  • Streaming services

Outdoor areas

  • Garden
  • Outdoor furniture

Laundry

  • Laundry detergent
  • Washing machine

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (38 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Change of bedsheets (on request)
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Housekeeping available once per stay
  • Iron/ironing board
  • Local maps
  • Lockers
  • Luggage storage
  • Mobile key entry
  • Safe

Location highlights

  • Connected to a convention centre
  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Designer stores
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 29 floors
  • 33 units
  • Art Deco architecture
  • Bed sheets changed on request
  • Built in 2014
  • Garden
  • Renovated - November 2024
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Turn off the lights, lock the doors and return the keys
Before check out please inform our host

Access methods

Lockbox, private entrance

Pets

  • Pets and service animals are not allowed at Dorsett Residence by crystal

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 59.0 per day.
  • Cots (infant beds) are available for MYR 59 per night.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200 per accommodation, per stay
  • Service fee: MYR 19 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 500 per vehicle (return, maximum occupancy 3)
  • Airport shuttle fee per child: MYR 600 (return), (up to 16 years old)
  • Crib (infant bed) fee: MYR 59 per night
  • Rollaway bed fee: MYR 59.0 per day
  • Management fee: MYR 39 per stay
  • Towels fee: MYR 19 per person, per night (or guests may bring their own)
  • Water fee: MYR 18

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts cash. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Dorsett Residence by crystal Apartment
Dorsett Residence by crystal Kuala Lumpur
Dorsett Residence by crystal Apartment Kuala Lumpur

Frequently asked questions

Does Dorsett Residence by crystal have a pool?

Dorsett Residence by crystal has an outdoor pool. The pool is open 8:00 AM to 10:00 PM.

Is Dorsett Residence by crystal family-friendly?

You bet! With amenities such as an outdoor pool, as well as children's slippers in the guestrooms, it's no surprise that Dorsett Residence by crystal is a hit with families.

Is there a free airport shuttle available at Dorsett Residence by crystal?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Dorsett Residence by crystal?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dorsett Residence by crystal?

No, pets and service animals are not allowed.

Dorsett Residence by crystal Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 4 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

8.0/10

Cleanliness

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
very good . It was good staying in Kualalampur .we are back again.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
It was ok for what was paid but I wouldn’t stay again
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Ekram, the property manager is professional and provided super good support during our stay
Stayed 6 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Noise of possible maintainance work in apartment above ours long into the night. On second night there the noise continued until 01:00. Am. Good location near shopping and restaurants.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Communication, listing accuracy
Not a hotel, doesn’t hold up to Dorsett standards. Pictures are inaccurate. Booked 2 bedroom “elite” apartment. No king bed as listed, double at best. Place was clean, but in need of repair. Peeling wallpaper, water damage to wooden trim/floor. One of the rooms was musty/poorly kept. Door handle to the balcony missing on one side, loose and unsafe.
Stayed 7 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Communication
My wife requested an early check-in. She was given permission to check in by the staff, but they failed to inform her that the room we had reserved would be replaced. My request for a cancellation and refund has still not been processed, and neither a positive nor a negative response has been received from "Expedia" customer service!
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort, communication
Booked for 2 bedroom but was given studio with single bed instead. Asked to change room but it was only available next day. They insist i booked wrongly but it was their fault in the end.
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Liked: Communication
Disliked: Amenities
DO NOT RECOMMEND BOOKING! THE SAFETY LOCK IS BROKEN! CHECK THE PHOTO I AM POSTING! Disgusting smelly towels. And they don’t clean the room everyday. NOT A KING BED! Double at best. NOT A MEMORY FOAM MATTRESS. The cheapest spring mattress you can find. NO ICE MAKER. BEDSHEETS NOT CHANGED EVEN UPON REQUEST! 1 bathroom, NOT 2! Also STINKS LIKE A SEWER! Slippers are NASTY DIRTY USED FLIP-FLOPS. NOT A 55” TV. NO PREMIUM CHANNELS. NO IPOD DOCK. NO PAY MOVIES. NOT CONNECTED TO ANY MALL. NEAREST IS A 10 MINUTE UPHILL WALK! NOT CONNECTED TO ANY PUBLIC TRANSPORT! The ENTIRE LIST IS A LIE!
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Liked: Listing accuracy
Disliked: Check-in
Upon reaching , lobby was humid there's no air conditioning but fans . There's no reception but security guard instead . Checkin was hassle as we need to contact the host and instructions of collection room keys was given. Upon checking in . Floors was dirty and no mopped. Missing tv controller inside master bedroom. 3 days of stay its some what comfortable. Although the bed is clean but its unstable.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Disliked: Communication, listing accuracy
18日滞在しました、16階に宿泊しました、2ベッドルームがあり、洗面所も2箇所有ります、大型冷蔵庫は十分な広さがあり使いやすかったです、洗濯乾燥機も有りますが、洗剤は自分で調達します、調理器具は中華鍋の様な大きなフライパンが一つ有るだけで、鍋は無いので兼用して使いました、食器類は4人分の皿やカラトリーも有りますが、ガラスコップは1つしか有りませんし、マグカップ2つでした、シャワーの水圧や温度調整はとても良いです、バスタブは有りましたが私は使わなかったです、プールとトーレニングジムは、最上階の30階にありとても広く、深さも120メートルで利用するには安心です、デッキチェアーは6脚有りますが、パラソルなど日焼け止め対策の為の備品は有りません、タオルは部屋のバスタオルを持参します、グランドフロアーの玄関の隣にコンビニが有り、アルコールや、洗剤、マレーシアのコンセント器具も販売されています、ブキビンタン駅やアロー通りまで歩いて10分程で行けます、管理者から必要事はないかと、連絡が有りボトルウォーターや、ハンガーを頼みました、対応は早かったです、心配はセーフティボックスが無いので貴重品の保管に不安を感じました。
Stayed 18 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bien dans l’ensemble, Propriétaire très réactif et sympa. Petit bémol : nous avons eux des soucis des chaudes au milieu du séjour mais c’est revenue à la fin du séjour.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
ホテルの客室も綺麗で広く、洗濯機も浴槽もあり使いやすい。 また、プールも屋上で見渡しも良く素敵な場所でした。
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Flott leilighet med veldig bra beliggenhet. Veldig hyggelig vert som både var hjelpsom og alltid tilgjengelig.
Stayed 16 nights in Jun 2025