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Dorsett Residences Bukit Bintang - Emy Room

Property class: 4

Photo gallery for Dorsett Residences Bukit Bintang - Emy Room

A nighttime swimming pool with city skyline views, including a prominent bridge and skyscrapers.
A modern lobby with a glass wall, wooden paneling, and a seating area with leather sofas.
A modern lobby with a yellow accent wall, a glass elevator, and a seating area with sofas and a coffee table.
A modern hotel room with a balcony overlooking a cityscape at night.
A buffet area with various food items and a modern interior design.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View map
172, Jalan Imbi, Bukit Bintang, Kuala Lumpur, 55100
  • Place, Pavilion Kuala Lumpur
    ‪2 min walk‬
  • Place, Berjaya Times Square
    ‪10 min walk‬
  • Place, KLCC Park
    ‪12 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Studio Suite, 1 Bedroom

A modern hotel room with a large bed, a glass-enclosed shower, a large mirror, and a separate bathroom with a sink and toilet.

Studio Suite, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Suite, 2 Bedrooms

A hotel room with a large bed, a bedside table, a mirror, and a glass-enclosed bathroom with a bathtub.

Suite, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed and 2 Single Beds

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About the area

Kuala Lumpur

At Dorsett Residences Bukit Bintang - Emy Room you'll be within just a 10-minute stroll of popular attractions like Pavilion Kuala Lumpur and Berjaya Times Square. .You can enjoy an LCD TV with satellite channels, and each apartment features a washing machine, free WiFi and a dining area. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include bathrobes, slippers and free toiletries. A living room, a coffee/tea maker and free bottled water are also available. .Enjoy the indoor swimming pool, gym and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.
View more Apartments in Kuala LumpurOpens in a new window

What's nearby

  • Pavilion Kuala Lumpur - 2 min walk - 0.2 km
  • Lot 10 Shopping Centre - 7 min walk - 0.6 km
  • Changkat Bukit Bintang - 9 min walk - 0.8 km
  • Berjaya Times Square - 10 min walk - 0.9 km
  • KLCC Park - 12 min walk - 1.0 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Conlay MRT Station - 8 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive

Restaurants

  • ‪The Westin Executive Club Lounge - ‬4 min walk
  • ‪The Living Room - ‬4 min walk
  • ‪The Lobby Lounge - ‬1 min walk
  • ‪Wizards - ‬1 min walk
  • ‪Li Yen 丽苑 - ‬3 min walk

About this property

Dorsett Residences Bukit Bintang - Emy Room

There's a snack bar/deli on site. Public spaces have free WiFi. Dorsett Residences Bukit Bintang - Emy Room offers its guests a kids' pool, an indoor pool, and a fitness centre. An airport shuttle (available 24 hours) is available for a fee. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly Dorsett Residences Bukit Bintang - Emy Room. Free self parking is available.

This 4-star Kuala Lumpur apartment is smoke free.

  • 8 guestrooms or units
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site
Dorsett Residences Bukit Bintang - Emy Room offers 8 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star apartment has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

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Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children's pool

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with satellite channels

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 8 units
  • Garden

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 400.0 per stay
  • Cleaning fee: MYR 60 per accommodation, per stay (varies based on unit and length of stay)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 120 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Dorsett Residences Bukit Bintang Emy Room Apartment
Dorsett Residences Emy Room Apartment
Dorsett Residences Bukit Bintang Emy Room
Dorsett Residences Emy Room
Dorsett Residences Bukit Bintang - Emy Room Apartment
Dorsett Residences Bukit Bintang - Emy Room Kuala Lumpur

Frequently asked questions

Is parking available at Dorsett Residences Bukit Bintang - Emy Room?

Yep, Dorsett Residences Bukit Bintang - Emy Room has a free self car park.

Does Dorsett Residences Bukit Bintang - Emy Room have a pool?

Dorsett Residences Bukit Bintang - Emy Room has an indoor pool and a kids' pool.

Is there a free airport shuttle available at Dorsett Residences Bukit Bintang - Emy Room?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Dorsett Residences Bukit Bintang - Emy Room?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Dorsett Residences Bukit Bintang - Emy Room?

No, pets are not allowed.

Dorsett Residences Bukit Bintang - Emy Room Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 28 reviews
Rating 8 - Good. 8 out of 28 reviews
Rating 6 - Okay. 8 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The bed is so comfortable

The bed is so comfortable that you don’t want to wake up . Place is clear and the staff for check in is very helpful . Very good location for shopping
Stayed 3 nights in Jul 2018
Verified review

6/10 Okay

Liked: Amenities
Disliked: Property conditions & facilities
The thing that I like is the location. It is a walking distance to Pavilion mall. The thing that I don’t like: 1. There is a cockroach in my unit. 2. There are no cloth hanger and hair dryer provided. it was only given on the 2nd night after I requested. 3. Most importantly, the unit is different from the picture in the Expedia when I booked. 4. Last thing, the unit is not well maintained.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very good. Location is great and the room was very clean and well maintained. Great view as well. Great communication with the persons in charge of handling the keys. Check-in and check-out very smooth and fast.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

不錯的酒店

優 1，空間大，設備齊，近商業區。 2，兩房兩廁所，有廚房，冰箱，洗衣機，電灶。 3，每日清潔房間服務。 4，有泳池和Gym房。 5，退房方便，只要把鎖匙放在對應房號的信箱便可。 缺：沒有前台，check in要call職員來做登記。
兩房單位廚房
兩房單位浴缸
兩房單位廁所
兩房單位
Stayed 5 nights in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Comfortable living space but more can be done..

I must say that the room is really huge and comfortable for a family of four. The ceilings are high and it feels reslly grand. However, we were not provided with body foam. Despite calls to mobile reception for body wash, it did not arrive at all. We also expected that we will be provided with the body wash the next day during room cleaning, but it did not turn out so. Next, there was only aircon in one room(twin room) while the living room and main bedroom did not have one and it was rather warm.
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment is clean and spacious. Location is good, near to many good eateries and shopping
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to food and shopping. Good ammenities and secure
Stayed 3 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in city

A little confused as I have stopped at the hotel a few times in the past and hadn't noticed it was the condo next door. Property was excellent in every way and late check out organized without problem. Definitely my first choice for KL in future.
Stayed 2 nights in May 2019
Verified review

8/10 Good

パビリオンにも近く、立地は最高でしたが、お風呂はバスタブに湯を張るとぬるい。　余熱タンクのキャパ不足ですね。　あと、やはりホテルではないせいか？タオルなどは洗ってあるものの古さを感じました。
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay but read if you intend to drive there

This unit was managed by a company and not by Dorsett. Our complain is with the building management. We parked our car in building auto storage. Upon checked out, the car lift got stucked and our car is stucked somewhere up there. We had to wait for 1hr for maintenance guy to come. Another 30mins to fix and when finally fixed, then they said need the room card to retrieve the car but the room owner already retrieved the key. So another wait for the host to come down with the carpark card. Unnecessary stress and waste of time waiting. We later found out that this had happened a number of times. So If you intend to drive there, take note of potential delay.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment is spacious. Love the shower and bathroom.
Stayed 3 nights in Nov 2018
Verified review

6/10 Okay

Overall could be much better. To improve.

Had a terrible experience this trip. First time staying in the residences while previous trips all stayed in Dorsett Hotel. Smoothness of check in can be improved. No where to place luggage despite reaching earlier. Had to wait hours and hours and even at check in time still waited over an hour. Just wasted... then once had the keys, in room had no wifi for an entire day & night. TV reception so bad that cant even on any channels. And so limited with channels. Plus no toiletries given. Despite calling for help, things werent resolved until one day ltr. Really wasted one day waiting and waiting in room. Only after 2nd night were slightly better. But then, still had a bad first hand experience.
Stayed 5 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious accommodation, nice and quiet are

Very good location to Bukit Bintang area. Nice and quiet, very spacious accommodation
Stayed 7 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable price hotel in a good location.

The check in was smooth and easy. arrived early and left the luggage with the front staff and when we returned to the room later, everything was all in the room. after check out the staff allowed us to leave the luggahe with them until we were ready to leave, Fantastic service, good location, will come back again in future.
Stayed 2 nights in Sep 2018
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The place was nice but trying to contact someone was a very big hassle. No one responded to our email and we had to figure it out when we got there since there was no front desk. The apartment was very nice but there were a lot of Nats and mosquitoes, too many. We have bites from them.
Stayed 3 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spacious appartment close to the MRT and shops , amazkng barroom with a TV to watch in the bath
Stayed 3 nights in Sep 2018
Verified review

10/10 Excellent

Will be back again

Good location, very comfortable stay with nice amenities.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Liked: Room comfort
This is not a traditional hotel type booking. There is no check in desk so you need to message before arrival to arrange meeting the contact. They only accept cash deposit of 400 which you cannot use a credit card. The room was great in size and convenience however it was not cleaned well. The bathroom had not been used for a while and the drain had run dry creating an awful smell that took a few hours to disperse. The floor had marks on the wood that should have been cleaned off. As far as size and location this was perfect. If they could spend more time and effort on the arrival experience and general cleaning it would be ok and score a lot higher.
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

Disliked: Property conditions & facilities
我订一个双人床 两个单人床的套房 他竟然给我两个双人床 不服责任 跟他说换房间 他说没有房间了 气死人
Stayed 1 night in Aug 2018
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

this room is like airbnb rather than a hotel

This is more like airbnb style, no reception. A bit trouble for the parking, as you need to meet the guy get the key before you can park, but you need to park your car so that you can meet the guy. And you need to call the guy, arrange to meet up to pass you the key, as there is no reception. The water is a bit yellowish. The bathroom also lack of hanger to hang your clothes and towel. Nonetheless, the location is good.
Stayed 2 nights in Aug 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessional experience. There is nobody at reception and they use WhatsApp as a main form of communication. Inconvenient, especially if you are not using international roaming.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Nomad nesting as the managing agent

Had a terrible experience from managing agent but the dorsett residence was beautiful Terrible chk in Terrible deposit and payment collection and they wanted cash when we submitted card details just wondering if trying to cheat etc cause staffs resigned overnight etc The whole week before chkin was trying to get an answer from booking confirmation but no reply each time i called they say call back 5 mins later even at 9 pm in the evening The picture on expedia did not state its was a twin bed and not a king bed!!! Except abdullah whom was attending to our requeste S promptly and accomodating
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Stayed 1 night in Oct 2019